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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 414 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the superior cleaning ability and ease of use of the 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ, praising its accompanying app and convenient travel case. Many appreciate the long battery life and well-designed brush head, although some find the product expensive. A few users experienced issues with intensity settings and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 414 reviews
  • Rated 5 out of 5 stars

    Great Electric Toothbrush

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star All the Way, Oprah uses this toothbrush, Only a Billionaire can love without splurging a lot of money

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Very good Toothbrush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this toothbrush it does a great job and it also has an app to keep track of your brushing technique and tells you when to change the brush head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other Sonicare. By far a superior product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush really cleans your teeth and gum better than any other product, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and the app is easy to use. Various settings are a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for me. Especially with cleaning my braces! However, it has been 13 months and the brush head connector part has become loose and makes a very loud sound. Hoping to get a warranty replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Was hesitant to upgrade because mine still worked but i've had for many years. This toothbrush blows my old one away. Well worth the money. Pricey but wait until on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Best Buy Employee

    Rated 5 out of 5 stars

    Powerful

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush, Its sooo worth the money, i feel like i just fot my teeth cleaned when im done using it

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Everyone should own this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush, super sleek and stylish. Travel charging case is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gorgeous brush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife and she is in love with the design and function

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can say is amazing and Excellent if you have it you will not need the dentist to clean your teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bragging about my sonicare 9900 series to my mom. Dhe had me run out and get her one. She loves it. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans teeth very well if used per instructions . The program info on your phone is a good help overall . Kinda of pricey for toothbrush but consider even one trip to dentist savings !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tooth brush is excellent. I am able to accomplish deep cleaning. Having the app is also very useful because it allows you to see part of the teeth that needs attention for more cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best Sonicare in the lineup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonicare delivers high quality and wonderful cleaning in their brushes. This is at least my third upgrade from Sonicare and I would not go with any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent toothbrush. Have been using this brand for a long time, Prestige is truly the best of the best. Noticed the difference in less than a week. Worth the price. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proffesional Grade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travel friendly yet powerful, best toothbrush i’ve ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Toothbrush itself is good, but too expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is too expensive compared to my older 9300. I mean this is good, cleans better, more elegant, small form factor, but almost doubled price, I don't see the price difference compared to my 9300.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Broke after a year same as the old one, total loss

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush cost me over $400 and broke same as the previous one: the head started buzzing and vibrating all of the sudden and... That's it! Of course I contacted Philips customer care, which took a long time because their reps are now Ai, when I finally got through to a real person, almost an hour later and only after I jumped through a dozen hoops, they told me, categorically, that this $400+ toothbrush now has only a 12 month warranty and that they couldn't help. They did suggest I buy another one and I made a few suggestions to them. Will never buy another Philips product again because I spent close to a thousand dollars in less than 4 years and have two broken toothbrushes. Never again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like you went to the dentist! I would purchase it again.

    I would recommend this to a friend