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Customer Ratings & Reviews

$379.99
Save $20
Comp. Value: $399.99

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ for its exceptional cleaning capabilities and overall performance, with many praising its user-friendly app and convenient travel case. The toothbrush is also appreciated for its ease of use, long battery life, and well-designed brush head. However, some customers find the price to be a drawback, and a few have experienced issues with the intensity settings and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 425 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Smile with confidence.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this toothbrush! After the first two uses I noticed my teeth was whiter! My mouth feel clean and healthy just like it does when I go to the dental office for a cleaning! Totally recommend investing in for a healthier, whiter smile!! :)

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive but good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this to Best Buy only because of a sale with the manufacture during the Christmas season. Otherwise I would have kept this one. It is smarter than a fifth grader for sure. The only real down size to this toothbrush is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best toothbrush upgrade yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush upgrade yet! Love the smaller size and quiet sound, compared to my old one. I feel like I went to the dentist after using it! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toothalicious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 5 types of strep and parasites in my mouth, even though my teeth were white and good. This got rid of all illness

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Very good Toothbrush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this toothbrush it does a great job and it also has an app to keep track of your brushing technique and tells you when to change the brush head.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Sonicare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush! Color is great and cleaning options leave teeth sparkling.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    A better brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Sonicare 6100 and this model is definitely far superior. Super Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Best Toothbrush Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium toothbrush with amazing features. The carrying case is high-quality as well. Would highly recommend this toothbrush.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Electric Toothbrush

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star All the Way, Oprah uses this toothbrush, Only a Billionaire can love without splurging a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gives the I jus left da dentist feel 2 ur teeth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. The Sonicare prestige is a cut above the 9700 and down in the sense of quality. It’s a one in all product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Was hesitant to upgrade because mine still worked but i've had for many years. This toothbrush blows my old one away. Well worth the money. Pricey but wait until on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush really cleans your teeth and gum better than any other product, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Best Buy Employee

    Rated 5 out of 5 stars

    Powerful

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush, Its sooo worth the money, i feel like i just fot my teeth cleaned when im done using it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can say is amazing and Excellent if you have it you will not need the dentist to clean your teeth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gorgeous brush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife and she is in love with the design and function

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and the app is easy to use. Various settings are a plus

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans teeth very well if used per instructions . The program info on your phone is a good help overall . Kinda of pricey for toothbrush but consider even one trip to dentist savings !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bragging about my sonicare 9900 series to my mom. Dhe had me run out and get her one. She loves it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tooth brush is excellent. I am able to accomplish deep cleaning. Having the app is also very useful because it allows you to see part of the teeth that needs attention for more cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Everyone should own this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush, super sleek and stylish. Travel charging case is a must.

    I would recommend this to a friend