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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 899 reviews
  • Rated 5 out of 5 stars

    Love the redesigned travel case... and everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same reliability and cleanliness of this product + the new charging system is very smart and classy. To boast this system also offers a concealable charging system in the travel case. As usual, Phillips has outdone themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older model for 9 years and I just wanted to try a newer one and Sonicare didn't let me down. Light, easy to use and the link to my iPhone works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a great toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second sonicare toothbrush. My first one seem to have created an issue with it being too sensitive when I brushed my teeth. It always would tell me I’m pushing too hard even when I know I wasn’t. Hopefully this updated version won’t have that issue, so far so good and I like the teeth cleaning app is helpful to get a better understanding of how to properly clean your teeth

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Smart Toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old sonicare so I decided to upgrade… whoa! I love it. Glass charger is a great touch, it helps avoid any buildup collecting on the charger itself. A lil pricey but hey, it’s a smart toothbrush.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my teeth look very shiny and clean. This product is also easy to use. Definitely worths it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brush cool app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush so far. Hoping it takes good care of my teeth and gums

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love it! Great for Teeth Cleaning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product! The settings are very useful. It holds a charge and the app that you download for your phone helps with the teeth cleaning process. However, I don't like how loud it gets when it is turned on therefore I do jot use it when my spouse is sleep in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Teeth feel Amazingly clean after each brush.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to motivate me to acquire better gum health, whiter teeth, and less plaque formation on my teeth. If you're looking for that fresh clean feeling after dentist visit, this is the toothbrush for you. It's pricy, however, certainly a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 2 years, and it’s still great and durable. Using this toothbrush makes my teeths cleaner. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two of the Colgate brushes that link up to an app that you can only buy at Apple, don’t waiste your money on anything else but Sonicare. I’ve tried a lot of others and well now I’m back to where I started so many years ago. And the travel charging case, AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Best Toothbrush Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible cleaning power, I love the different types of brush heads and inclusion of a tongue cleaner, and the whole wireless charging in the glass is awesome. The travel case/charger looks nice and works well. This kit has it all! A worthwhile investment while you’re younger so that your teeth aren’t screwed up at 60 from lazy manual brushing. App works well enough but it’s not essential. I do find the tips helpful and the habits it helps develop are important

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush, leaves my teeth feeling super clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Throw all the other ones you have a way. This is t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Electric toothbrush to have. Throw all the other ones you have a way. This is the way to go and it’s beautiful it’s black with chrome it’s just a nice piece in the bathroom as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Too many functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans your teeth and does a bunch of other stuff that takes way too much time to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one after carefully reading lots of reviews. It is really worth it. Device looks beautiful and does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just came back from the dentist and this time no gum bleeding for the first time in a long time. Teeth are much cleaner than before. The App is a fun feature but loses novelty after a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You want clean teeth! This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sonicare. Had used the brand for over 10 years... and as like any electronic device it broke and it was time for a new one. So I bought this higher end and WOW! It feels like the tooth fairy drag racing on my teeth. Super Aweson

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush! Been using Sonicare for years now but this model is by far my favorite! I’m a dental hygienist and I will be recommending this toothbrush to my patients. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    A dental hygiene upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have an app assistant that coaches me and helps me keep track of my dental hygiene. Plus the nice cup, extra brush heads and wireless charging make this buy worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’ve been using it for longer than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the cheaper Sonicare toothbrushes, it is worth the extra money. The item feels more durable and has all the features you need for a healthy mouth. The battery duration before it needs a charge is Roughly a few weeks. No complaints

    I would recommend this to a friend