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Customer Ratings & Reviews

Your price for this item is $271.99
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The comparable value price is $339.99

Customer reviews

Rating 4.8 out of 5 stars with 897 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 897 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Highly recommend for a deep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just came back from the dentist and this time no gum bleeding for the first time in a long time. Teeth are much cleaner than before. The App is a fun feature but loses novelty after a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You want clean teeth! This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sonicare. Had used the brand for over 10 years... and as like any electronic device it broke and it was time for a new one. So I bought this higher end and WOW! It feels like the tooth fairy drag racing on my teeth. Super Aweson

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Back to puppy breath!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog was starting to get a plaque build up so I purchased this due to his sensitive gums and other brushes causing bleeding. He absolute loves it. It’s awesome to see him take his dental hygiene so seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’ve been using it for longer than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the cheaper Sonicare toothbrushes, it is worth the extra money. The item feels more durable and has all the features you need for a healthy mouth. The battery duration before it needs a charge is Roughly a few weeks. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite quotes is, “The best investment you can make is in yourself” by Warren Buffett. And this is an investment. I didn’t know brushing with a lot of force (thinking it’ll clean your teeth better) actually damages your gums. So when my dentist told me that I decided to switch from a traditional toothbrush to an electronic one. I love the travel case, the charging stand, the app, the questions after brushing if you flossed, scraped and rinsed. When I went back for by dental cleaning my dentist told me my gums were stronger and that I had improved my flossing. Even if you have good dental hygiene like myself you can always improve and this toothbrush helps you do that. Buy this toothbrush. Invest in yourself. Invest in your smile.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    That clean feeling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by a friend and my dentist. Absolutely love it. I use the app to reinforce good techniques and duration of brushing. These will be under the tree for my adult kids next Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Got this one as a gift to my fiance for christmas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one as a gift to my fiance for christmas. I have the white one so this one was perfect. Definitely keeps your teeth clean, even my dentist says there isn't much to clean at our 6 month visits!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Just-been-to-the-dentist feeling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well! It has a program that lets you use it with your cell phone so you can time and rate your brushing, but you don't have to do so. This unit is expensive but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tooth brush compared to my old diamond clean. The app is just OK but useful. The main thing is how clean my teeth are. Nothing else I have tried has come close. Is it worth the money? Probably not but it is a top of line product.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    A much needed upgrade!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most expensive toothbrush I've ever owned!!! The sonicare app to go along with it to attack specific areas and goals equals better dental visits!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent toothbrush. Integrates well with app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several electric toothbrushes over the years, this is the best one I've ever had, including my previous Philips one. The app does a very good job of showing you what you are missing, and provides motivation to stay on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This toothbrush works better than I ever expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phillips electric toothbrush works great! This unit has a variety of settings so it should work great for whatever oral health issues you are dealing with. A little pricey but well worth it. The sonic feature leaves my teeth and gums feeling super clean. I wish I would have bought one a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best electric toothbrush

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best electric toothbrush we have ever purchased. Our dental cleanings are quick as we have hardly any placque because it brushes our teeth so clean. I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Love this toothbrush

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush so much that I convinced everyone in my family to purchase it to. When you pair it with sensodyne whitening toothpaste, I promise you will see a difference in cleanliness and color’

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying an electrical toothbrush. My wife wanted one so I went ahead and bought her one. After constant nagging me to get one for myself, I took myself to the store and purchased one of these for myself. I have nothing but great things to say about this product. Definitely get the real dentist clean feel, battery lasts a while without charging and love the traveling case which comes with a charging cable. Highly recommend this to one looking into purchasing an eletrical toothbrush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dental care product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 20-year user of Philips Sonicare toothbrushes and every new generation adds more features to help keep my oral health on a passing trajectory. Usually do very well at the dental visits for healthy teeth- except my lack of flossing. I'm sold, so staying with this product for the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Tooth Brush.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!!! It does exactly what it says. The charging actually last up to 14 days as advertised!! Totally satisfied with my Sonicare DiamondClean Smart 9700.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean my teeth feel. App isnt 100% accurate and could be moore clear on hiw to position the brush.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly go to the dentist so I started using this product and when I finally went to the dentist they kept saying I brush so good that my gums deceived them on appearance but the x-rays showed I needed a deep cleaning

    I would recommend this to a friend