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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 899 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice toothbrush

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and it feels well made. The only downside is that the brush heads are very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the dentist on December 19, 2018. They told me I had signs of early Periodontal Disease and that I would have to go back on Jan. 4th for a 2-hour deep cleaning. I went out that same day and bought the Sonicare toothbrush and the Phillips Airflosser. I’ve been using them both twice a day and I went in for my cleaning today and was told my gums are so healthy they just did a regular semi-annual cleaning. The dental assistant said she’d never seen such a quick recovery. I would recommend this for EVERYONE!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    awesome toothbrush

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest toothbrush I've ever had and even has app to show you how long to brush areas of teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Toothbrush

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome toothbrush different modes and tips to add very strong and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend was hesitant due to the price but glad I made the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush they have made yet! really gets your teeth clean. Nothing compares. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the previous version for years so it was time to upgrade. I love it , so worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Beyond the best brushing experience I’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans teeth like never before and has so many cleaning options and comes with plenty of accessories

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Every day feels like I just had my teeth cleaned by the dentist.

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous model that lasted me many years. Definitely worth the price and you get a lot of additional heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome design . love all the options you can choose to brush with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brush brush brush with $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few Sonicare toothbrushes in my life and have always been satisfied with them. I bit the bullet and spent more and got this version. Totally satisfied. So advanced compared to the others. Highly recommend this one. All of the features really are worth the $$$

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Does great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does a great job with my teeth. Upgraded from my other one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is amazing! Not only are my teeth super clean but it take no extra time at all in the morning or night.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this toothbrush. Wonderful cleaning job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Invest in your smile!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best toothbrushes I’ve ever owned. You can never go wrong investing in your smile!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your teeth will never be or feel cleaner. Basically flosses as it goes. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would total recommend to friends and family . Looks nice and easy to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a huge price tag but having the brush heads makes it worth it. It has a premium feel to it starting with the box. The charging glass is the coolest thing. You get the most out of your brush by using the app while you brush. It gives you almost a checklist after you brush asking if you flossed. Rinsed your mouth and scrubbed your tongue. It’s improved my dental health dramatically over the past 2 weeks of having it. (I floss everyday now). Worth the price is you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush I’ve ever used. The cleaning app is definitely a great way to get the best cleaning possible.

    I would recommend this to a friend