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Customer Ratings & Reviews

Your price for this item is $271.99
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The comparable value price is $339.99

Customer reviews

Rating 4.8 out of 5 stars with 897 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 897 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush make your teeth feel like you got your teeth clean at the dentist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush, my teeth have never felt cleaner. My only complaint is that the Bluetooth isn’t super accurate sometimes and you have to be pretty precise with how you hold the brush. The replacement heads are a little pricey as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works great! I bought it as a gift, and my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price seems a lot at first, but the number of brush heads include compensate the price and the connectivity with the smartphone is great to guarantee proper brushing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Wonderful features to keep your teeth, clean and white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRULY AMAZING!!!! I have tried other electric toothbrushes. This one has it all and it has a tongue cleaner as well. You can't go wrong with this toothbrush!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans teeth well. The tech you're paying for isn't exactly needed, but there nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good toothbrush

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent toothbrush, gives you instant feedback if pressing too hard or moving too fast. Used app ones, not a must have feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sonic Care toothbrush. All have been amazing. The 9700 series delivers amazing results. I feel as if I just returned from a dental cleaning each time I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this toothbrush.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like you just came from the dentist. Takes a week or so to get used to the intensity of the vibration but after you’ll never go back to brushing with a regular toothbrush.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly the best toothbrush I’ve ever used. Though I feel like the charging case and glass are gimmicks after a month of use. I even find myself using the app less after the first two weeks. The overall packaging is exceptional, everything is extremely well made. I’d say in a lot of ways you get what you pay for, though I still question if it was really worth THAT much.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sonicare 9700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and really clean your mouth but very expensive compared to their other models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older generation Sonicare brush whose battery was dying so I decided to take the plunge... BEYOND MY EXPECTATIONS !!! Worth every penny, especially with Black Friday pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice update !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonicare toothbrush is a nice update to a much older model. The BrushSync technology simplifies the correct setting to use for each different type of brush head. Unfortunately, the tongue cleaning head is difficult to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Love the quality. The power and longevity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model Diamond Clean brush and loved it. Saw this new model on sale and gave no old one to my kid and picked this one up. Very happy with the new model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tooth brush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tooth brush that I have ever had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and i like that it has different options for brushing tongue and teeth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT TOOTHBRUSH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST OF ALL THE PHILLIPS SONICARE IHAD OWNED. IT DECREASES THE SPLASHES WHEN YOU BRUSH YOUR TEETH AND WORTH EVERY PENNY THAT I PAID.EXCELLENT TOOTHBRUSH WITH ALL THE AWESOME ACCESORIES!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did I really need all the tech?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to this model from the original sonic. I'm still getting use to the heads and so they are okay. The older heads have a more natural feel (like a regular tooth brush). Are my teeth whiter and brighter a little...I do like the glass charger it looks nice and it's tough I drooped on the tile floor and no chips or cracks phew.

    I would recommend this to a friend