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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 899 reviews
  • Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my husband and he loved it he won’t use anything else. The carrying case charges with a regular USB so you can take it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded over my old one. So far amazing cleaner love the portability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonicare toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! This Sonicare toothbrush is probably one of the best purchases I have made all year. Rather expensive but well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo great! But the brushes are expensive. Love the siff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is the BMW of a brush. Love the glass charger , I enjoy brushing my teeth while the app is open and asking to move from side to side. Love the warnings on fast movements and pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s toothbrush and floss or ever used has really good power and different settings for for teeth cleaning I do recommend buying this item again if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush ever. I will never go back to before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great toothbrush

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best toothbrush on the market. I had one of the older units that gave out. The brushing system is even better on this new unit Very hard to find

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush i've owed. Lots of options and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a TOOTHBRUSH!! Get one and u won’t regret.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a TOOTHBRUSH. My teeth and gums are in the best condition of my life. Big difference from waterpik and the previous Sonicare brushes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I was reluctant buying a toothbrush at this price, but you quickly realize it is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well, I like to use it instead of by hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the way it operates, i could see the difference. Amazing product, Best buy had an offer, bought it immediately. I strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product make my smile I’ve more beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far - best toothbrush I’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Philips Sonicare toothbrush is amazing. The fact that there is an app to pair it with is great. My teeth feel cleaner than using a regular manual toothbrush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dental Hygiene on Streroids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every imaginable attachment for dental and oral hygiene (tounge, jaw, roof, ect.) Phone connectivity to monitor cleaning, toothbrush life, and length of session are very nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sonicare we own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sonicare Yet! We appreciated the different cleaning modes and different cleaning heads. It looks nice too. Bluetooth feature was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush. After finally owning this for a while, I can say that it was a good investment. Although pricey, its a good addition to the "Vanity" setup lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best toothbrush ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my new toothbrush! I switched from OralB and sonicare is definitely is the best fighting against plaques. 10/10 product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Mouth Feels SO clean (Just $$$)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new toothbrush. My mouth and teeth have never felt so clean (other than when leaving the dentist). I like the three different intensities. I have a hard time telling the difference between the different settings. The toothbrush is elegant and feels great in your hand. It is just a little pricey for what it is.

    I would recommend this to a friend