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Customer Ratings & Reviews

Your price for this item is $271.99
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The comparable value price is $339.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 898 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , very easy to use long battery life I love love love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know if it’s worth the price which is why I gave it 4 stars, plus the app is a little glitchy but great toothbrush otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush it does a wonderful job cleaning your teeth and tongue it leaves your teeth feeling smooth and your mouth feeling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans more thoroughly than Oral-B toothbrushes. Very happy with it. I only wish Sonicare would provide different color brushes for the family to distinguish brushes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBSESSED with this toothbrush and travel case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how fresh and clean my mouth feels with this toothbrush! Nothing out there like it. The travel case is a huge plus it charges on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diamond toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my toothbrush it just has a lot of gadgets so still getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    App, Brush head
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great design and performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Sonicare toothbrush combines great looks with great performance, thoughtful design, and a robust app to help improve oral hygiene. Pros: - Great design - Will make your mouth and teeth feel clean and fresh every time - Compact brush head is comfortable and easy to use even for hard to reach back teeth - Outstanding travel case with included USB charging connection - Easy to use app that generally works well, but is entirely optional Cons - Replacement brush heads are $29 / 2 pack, with some specialty ones costing more, but they do claim to last several months each. - Some minor early app connection issues Design - The charger is comprised of a very nice glass (for drinking or rinsing) that sits on a metallic-finish charging base. The glass itself looks and functions like any other, but when the glass is on the stand and the toothbrush is left in the glass, the battery recharges wirelessly. Very clever design that leaves your bathroom counter looking tidy. - The brush itself is beautifully designed and well built. A range of colors are available (mine is dark blue and looks great). Controls are simple, with one button to change modes (each lights up a separate indicator light) and one button to turn the brush on. - An outstanding travel case is included. Not only does it house the brush base + two brush heads, it includes a USB cable that you can extend and plug into a cell phone charger or laptop to charge the brush while on the road. Brilliant design! Function I've always likes the way Sonicare brushes feel in action and this one is better than ever with a newly updated brush head that is more compact and very comfortable to use, even in hard to reach areas at the back of the mouth. This brush cycles through 6 regions of your mouth (vs. the 4 that is more common on other units), beeping each time you need to move on. A wide range of brush heads are provided, each offering emphasis on a different element of oral hygiene from plaque removal to gum health. The brush adapts the brushing style based on the brush head you attach. I've been using the plaque removal head (three of which are included in the box) and it feels great. App Experience The Sonicare app allows you to pair the brush to your phone via Bluetooth and have the app guide your brushing and keep records of when and how long you brushed. Unlike some other brushes, this one has sensors built into the head that allow the app to determine which group of teeth you're brushing so the screen can monitor your progress and ensure that you cover each section fully. At the end of the session, the app will guide you to touch up any areas that you missed. The visual cues are easy to follow and it works quite well. I had a couple of issues with needing to turn Bluetooth off and on again in order to get the brush to connect, but I assume this will be worked out over time. All in all this is a high end product in every sense. Great design that would be at home in any high end home and great performance that will leave your teeth feeling clean every time. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Sonicare-Diamond Clean Smart 9700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Philips Sonicare - Diamond Clean Smart 9700 Rechargeable Toothbrush - Rose Gold for my wife for Christmas. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is worth every penny. It cleans extremely well and comes with great accessories for all your mouth cleaning needs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but for the price it doesn’t amaze me. It’s not a necessity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Phillips electric toothbrushes in the past and was impressed. This hasn’t let me down yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product but High Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great on your teeth and gum line. Much stronger than other motorized toothbrushes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brush it comes with 7 heads Wish it came in more colors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sonic Care Diamond toothbrush

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tooth brush! Keeps plaque from building up & teeth feel very clean. Keeps charge for a looooong time.

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Awesome toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a solid electric toothbrush for a while and this thing definitely does NOT disappoint. Best decision by far

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, no regrets and worth the investment...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for couple years and gifted it to my sisters this year. I am very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hope that this product last long since it is a little bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is extremely interactive as well as very good at cleaning. It has multiple modes to achieve different goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nuce brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, while the software is not very important

    I would recommend this to a friend