Customers appreciate the DiamondClean Smart 9700's superior cleaning ability and ease of use, along with its multiple brush heads and impressive app features. Many also highlight the positive battery life and convenient travel case. However, some customers find the price to be high, and a few have experienced issues with the toothbrush's vibration or Bluetooth connectivity. The overall user experience is largely positive, despite these minor drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 896 reviews
Rated 4 out of 5 stars
Great toothbrush with multi-user limitations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the toothbrush for me, but setting it up for multiple users is either unsupported or not very well documented. I get to use the app for myself, but my spouse doesn't get that benefit. This is pretty disappointing given the cost of the device.
My other complaint is that while the blue color is beautiful it scratches VERY easily. I accidentally bumped it against the wall while putting it in the charging cup and now have a scratch on the body. Not the end of the world, just sad. :(
I would recommend this to a friend
Pros mentioned:
Brush head, Ease of use
Rated 5 out of 5 stars
Great toothbrush
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this toothbrush, it cleans the stain (tea, coffee, color) off your teeth after a while. It's very easy to use and it's very powerful, recommend this to anyone!
I would recommend this to a friend
Pros mentioned:
App, Brush head
Rated 5 out of 5 stars
The best sonic toothbrush!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent toothbrush with several operating modes and accompanying app that tells you if you are brushing too hard or missing spots. It is a big plus that it comes with extra brush heads and a tongue brush!
I would recommend this to a friend
Pros mentioned:
Brush head
Rated 5 out of 5 stars
Expensive it worth it if you keep up with it
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using these toothbrushes for decades, I find that I have a lot of compliments on the per lesson glimmer. The brush leaves on my teeth, I know that might seem like an odd review, but it’s something that I get quite a bit that doesn’t happen with regular toothbrush.
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
Buy It
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best toothbrush I have ever owned. It's beautifully designed and the app helps you map out your mouth for the most efficient cleaning. You won't be disappointed here.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
The Best Toothbrush In the Universe!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item has been the best thing I ever purchased. I love the features and everything feels so perfect when using. After brushing my teeth they feel as you went to the dentist for a deep cleaning except it’s free and you can do it whenever. It’s battery duration is so long and with the extra brush heads I know this will last for a good time.
I would recommend this to a friend
Pros mentioned:
App
Cons mentioned:
Price
Rated 5 out of 5 stars
Worth the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing toothbrush. Is very expensive but absolutely worth it. So many functions and with the app it ensures you brush your entire mouth.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Its great but the price isnt
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think theres alot thats offered to the app, and battery life. Although the app could use some tweaking so you dont need to have the app open in order for it to store data when you brush your teeth. I dont see this being worth it for $300. It definitely replaced my old brush and I'm satisfied with the results.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Hesitant for the price, but not regretting it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been researching smart toothbrushes since they've been coming out but never thought spending $200-$300 was actually worth it.
I brush my teeth every day, up to three times because I truly love how easy and fun this has made it. I would be lazy and probably miss a brush or two -_- but since getting this toothbrush, I've enjoyed how it made my mouth feel and smell.
Glad I went with this one and have seen a huge improvement in my gums
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
OMG 4 DAYS
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first electric toothbrush and I am AMAZED . Just in my first 4 days of using the White brush, my teeth are white with like a gloss shine to it. I had some light surface stains that are completely gone. My regular toothbrush couldn't get those out no matter how long I brushed or how hard. I hear complaints about the app not working but this Darn toothbrush works for sure. I haven't had any issues with the app so far so good. The cost was extremely expensive for my pockets but I read all the great reviews on here and other sites and decided to break the bank, and it is well worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this toothbrush order this one because gave my other one to my boyfriend they are an excellent purchase.
I would recommend this to a friend
Pros mentioned:
Brush head
Rated 5 out of 5 stars
Nice app and features
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took some getting used to, looking down at an app on my phone while brushing my teeth. The toothbrush gives you sounds and vibrations along with visual cues from the app to let you know where to brush, for how long and at what speeds. Added to the goals that coincide with things such as fresher breath, whiter teeth, etc are toothbrush heads that add a bit of gamification to the process. Pretty neat
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
Outstanding Toothbrush
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used the Sonicare electric toothbrush for years but this one is top of the line. It gets my teeth super clean and I really like the brush head for its size and comfort. The app is a plus as well because it monitors the effectiveness of my brushing. Highly recommend this product.
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
Replaced another diamond clean
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an old diamond clean that I had for about 6 years. It was still working, but I wanted to use the app, the tongue cleaner and heard the newer one just works better. After about a month of owning this I can say it works a bit better, but not noticeably better. The app is really neat, but you have to remember to sync it which after awhile I found more tedious than anything. I love this style of toothbrush as I would never go back to manual, but of you're just starting out I'm not sure I would go all the way to this one. I've only ever had diamond cleans so I really dont have much to compare this too other than a manual which just does not work
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
The best toothbrush you’ll ever have!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This toothbrush is the best electric toothbrush I’ve ever tried. It’s is a sort of smart device with many functions. I never felt my teeth so clean before. The final result is incredibly noticeable. It’s gorgeous and sophisticated. It looks beautiful on the the bathroom too. It comes with a travel case that allows you to charge in it.
It’s worth the price. Highly recommended.
This review is from Philips Sonicare - DiamondClean Smart 9700 Rechargeable Toothbrush - Rose Gold
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
The best electric toothbrush I’ve ever used!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not be more HAPPY with this toothbrush!!! It does everything and MORE!! It comes with everything you need plus more. It’s gorgeous to say the least. First brushing took me about 5 minutes to get used to the tracking on the Sonicare app, but the app is so insightful!! I’ll be using this puppy every single day now that I have my braces off! I would recommend this to anyone looking for an electric toothbrush or anyone looking to max their dental hygiene!!
I would recommend this to a friend
Pros mentioned:
App, Cleaning
Rated 5 out of 5 stars
Great!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job cleaning as do all the Sonicare products I’ve tried. The nice add on here is the ability to look at the areas you could do better on by using the App
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
Amazing!! Has a lot of necessary features!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey for sure but you can catch it at a great price when on sale! So please do your due diligence to get the absolute best price, it’s well worth the effort AND every penny!! This toothbrush has a lot of cool features that are truly beneficial for optimal dental/gum health. Having a device with a ton of features you will probably never use is the worst!!! No fear here! It even provides tutorials via your phone/the app which will forever change how you brush your teeth!! Nice variety of custom options/notifications you can add via the app.
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
Even better than I was expecting
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expectations were high given the cost. But, after my first use, the results are phenomenal. It’s one thing to believe in what you’re purchasing, it’s another to have that anticipation significantly trumped by the experience. My teeth feel like I went to the dentist this morning, if not better. Definitely a product that if you can swallow the price on, a purchase you’ll be happy you made.
The app is a definite value add. It’s like having a coach that provides consistent feedback, creates a plan to fit your current goals, and makes you a better brusher as you adjust your brushing style for optimal cleaning.
I would recommend this to a friend
Pros mentioned:
App, Cleaning
Rated 5 out of 5 stars
Tooth be told, awesome tech!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with this technically advanced oral care product! The app is very welcome and love the actual feeling I get after my daily brushes.