Customer Ratings & Reviews
- Model:
- HX9957/51
- |
- SKU:
- 5821705
Customer reviews
Rating 4.8 out of 5 stars with 899 reviews
(899 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great toothbrush with multi-user limitations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the toothbrush for me, but setting it up for multiple users is either unsupported or not very well documented. I get to use the app for myself, but my spouse doesn't get that benefit. This is pretty disappointing given the cost of the device. My other complaint is that while the blue color is beautiful it scratches VERY easily. I accidentally bumped it against the wall while putting it in the charging cup and now have a scratch on the body. Not the end of the world, just sad. :(
I would recommend this to a friend- Pros mentioned:Cleaning
Rated 5 out of 5 stars
Amazing !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my bf for fathers day and he absolutely loves it , since it came with extra heads I decided to give it a try and omg this thing is amazing ! I notice a difference in my teeth in just 3 days , it’s been about two weeks now and my friends all tell me how white my teeth look :) I will never go back to a normal tooth brush .... Definitely worth every penny
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Sonicare DiamondClean 9700 great toothbrush!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an upgrade for me... Had some cosmetic dentistry done, so I upgraded my 10 yr old Sonicare to this amazing electric toothbrush! It makes my teeth feel so much cleaner and I brush a lot longer with the app. Love this new upgrade! Pricey but totally worth it!
I would recommend this to a friend - Pros mentioned:App, Brush head
Rated 4 out of 5 stars
Excellent toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a sonicare but it needed replacing. As someone who has suffered from gum disease I wanted the best one I could find. Comes with multiple brush heads. I like the app which will show you areas you missed after brushing
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the high price. My $60 sonicare is way better, it pulsates way harder than this one. I liked the fact it comes with a travel case and the charging cup is fancy, but just that doesn’t make it worth it. The app doesn’t actually track how you’re brushing your teeth. It just guides you on how to brush and measures how much pressure you’re using, which is nothing extraordinary.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi araujoiam,
Thanks for writing about your experience with our toothbrushes! We are delighted to hear that you are fully engaged and to give us feedback on our smart devices. Your comparison is valuable to us and other customers as you pointed out the advantages and disadvantages of both models. However, we are happy that you are satisfied with your Sonicare!
Regarding the app, the position sensor should guide you to brush in areas you’ve missed. That way you can get 100% coverage, 100% of the time. If you need any help with your DiamondClean Smart, please reach out to us on Social Media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Thank you again for this and hope to speak to you soon!
- Pros mentioned:Cleaning
Rated 5 out of 5 stars
Excellent tooth brush!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tooth brush is a game changer. mouth has never felt so clean. My gums no longer bleed, it keeps track of your brushing habits. Strongly recommend any of the Sonicare line. This is the second one of the same brush I've bought, gave the first one to my significant other because she loved it as well. I travel often so I didn't want her left without in my absence
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I was expecting. This toothbrush is amazing. It is extremely powerful and it cleans well at first it was teeth shattering, but after getting the hang of it perfect for every job inside your mouth (pause)
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
WORTH EVERY PENNY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORTH THE PRICE TAG Cannot believe I didn't buy this sooner. The app helps brushing BIG TIME especially in areas you don't brush as good as you think you do. Different brushes, different cleaning modes... this thing literally makes me look forward to brushing my teeth. My mouth feels a million times cleaner after two weeks of using this.
I would recommend this to a friend - Pros mentioned:CleaningCons mentioned:Price
Rated 5 out of 5 stars
Sonicare toothbrush
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the diamond clean toothbrush from sonicare. Pricey but worth it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great toothbrush and love all the different options.
I would recommend this to a friend - Pros mentioned:Brush head
Rated 5 out of 5 stars
Great Electric toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with 10 brush heads, and a charger glass which can be used for mouth wash and charging brush. The app is a very helpful tool in making sure you are cleaning every part of your mouth while brushing. The toothbrush has a timer and vibrates when it is time to move to the next area of your mouth. The app is a great way to pus you to keep brushing and you can manually track if your flossing, rinsing, and scrubbing after each time you brush.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best toothbrush I have ever used. I can't imagine my morning routine without her. Highly recommend after it really teeth feel clean. Without plaque Using With constant use, a snow-white smile appears
This review is from Philips Sonicare - DiamondClean Smart 9700 Rechargeable Toothbrush - Rose Gold
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Definitely an upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older model Philips Sonic toothbrush for years. I never really thought about upgrading because these things really last. I bought a new one on impulse and it was worth it. It really helps you to brush better. It does a half second pause indicating to switch to a different brush area. It also has different modes with different intensities.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Not sure if worth that much but it's awesome anywa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly bought this particular model because it comes with the several different types of brush heads as opposed to the other smart brush that uses the app. Has reminders for flossing, mouth wash, tongue scraping, tracks ur progress, gives u tips, etc. I'm impressed w everything aside from the price. But I love it regardless.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Great toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Compact. Stays charged and cleans great
I would recommend this to a friend - Pros mentioned:Brush head
Rated 5 out of 5 stars
Great toothbrush..bad app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade from the gum health brush I previously owned. This is a major upgrade! Love the different brushes and all the accessories that come with the brush. My only complaint is the app. It’s not that amazing useful because it’s not working at 100% all the time. I still would recommend the brush to anyone.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Toothbrush!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for about a month now & so far am really enjoying it. It's definitely helped me to be more consistent with brushing my teeth. The toothbrush cleans well & is easy to use. Connection with my phone/app is sometimes not the best but turning bluetooth off & on again seems to fix every time.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Unbelievable Clean Teeth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the first time that I used the Philips Sonicare tooth brush system I could notice the signifigant improvement in the cleanness of my teeth, closest to my gums. My teeth feels porcelain smooth right down to my gemlike. When you are brushing you can feel the toothpaste and water flowing between your teeth, the sonic vibration moves the toothpaste through nearly flossing as you brush.
I would recommend this to a friend - Pros mentioned:App
Rated 5 out of 5 stars
Great toothbrush for travelers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great app to keep track of brush heads and the case is great for traveling.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best toothbrush around I love the new features makes brushing your teeth easier
I would recommend this to a friend













