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Customer Ratings & Reviews

Your price for this item is $271.99
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The comparable value price is $339.99

Customer reviews

Rating 4.8 out of 5 stars with 897 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 897 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Very powerful toothbrush

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and nice looking. Very smart toothbrush as reminder from APP. Clean the tooth deeply

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Sonicare DiamondClean 9700 great toothbrush!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade for me... Had some cosmetic dentistry done, so I upgraded my 10 yr old Sonicare to this amazing electric toothbrush! It makes my teeth feel so much cleaner and I brush a lot longer with the app. Love this new upgrade! Pricey but totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush around I love the new features makes brushing your teeth easier

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the high price. My $60 sonicare is way better, it pulsates way harder than this one. I liked the fact it comes with a travel case and the charging cup is fancy, but just that doesn’t make it worth it. The app doesn’t actually track how you’re brushing your teeth. It just guides you on how to brush and measures how much pressure you’re using, which is nothing extraordinary.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi araujoiam,

      Thanks for writing about your experience with our toothbrushes! We are delighted to hear that you are fully engaged and to give us feedback on our smart devices. Your comparison is valuable to us and other customers as you pointed out the advantages and disadvantages of both models. However, we are happy that you are satisfied with your Sonicare!

      Regarding the app, the position sensor should guide you to brush in areas you’ve missed. That way you can get 100% coverage, 100% of the time. If you need any help with your DiamondClean Smart, please reach out to us on Social Media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Thank you again for this and hope to speak to you soon! philipsglobal

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my bf for fathers day and he absolutely loves it , since it came with extra heads I decided to give it a try and omg this thing is amazing ! I notice a difference in my teeth in just 3 days , it’s been about two weeks now and my friends all tell me how white my teeth look :) I will never go back to a normal tooth brush .... Definitely worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best toothbrush I have ever used. I can't imagine my morning routine without her. Highly recommend after it really teeth feel clean. Without plaque Using With constant use, a snow-white smile appears

    I would recommend this to a friend
  • Pros mentioned:
    App, Brush head

    Rated 4 out of 5 stars

    Excellent toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sonicare but it needed replacing. As someone who has suffered from gum disease I wanted the best one I could find. Comes with multiple brush heads. I like the app which will show you areas you missed after brushing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Excellent tooth brush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tooth brush is a game changer. mouth has never felt so clean. My gums no longer bleed, it keeps track of your brushing habits. Strongly recommend any of the Sonicare line. This is the second one of the same brush I've bought, gave the first one to my significant other because she loved it as well. I travel often so I didn't want her left without in my absence

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTH THE PRICE TAG Cannot believe I didn't buy this sooner. The app helps brushing BIG TIME especially in areas you don't brush as good as you think you do. Different brushes, different cleaning modes... this thing literally makes me look forward to brushing my teeth. My mouth feels a million times cleaner after two weeks of using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush and love all the different options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sonicare toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the diamond clean toothbrush from sonicare. Pricey but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Great Electric toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with 10 brush heads, and a charger glass which can be used for mouth wash and charging brush. The app is a very helpful tool in making sure you are cleaning every part of your mouth while brushing. The toothbrush has a timer and vibrates when it is time to move to the next area of your mouth. The app is a great way to pus you to keep brushing and you can manually track if your flossing, rinsing, and scrubbing after each time you brush.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Oral-B and will never go back. I my opinion Sonicare is a better clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My teeth feel nice and happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is pretty easy to get the hang of. The app is kind of gimmicky, but it does help you to understand the best practices. My teeth feel nice and smooth afterwards. The replacement heads are nice, other than color, the bristles look and feel exactly the same ( stiffness, and placement of bristles). Vibration intensity is adjustable in all modes, and all modes almost are identical. I keep the toothbrush body very clean and dry, also I remove brush heads after every use. If it’s on sale it’s worth it. Full price is ridiculous. There are some without the tongue mode that are cheaper. Tongue mode is pointless. The tongue scraper attachment in any mode will provide similar results.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best I've ever had.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my go to toothbrush for the last few years. Does a great job and always leaves by mouth feeling super fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely an upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model Philips Sonic toothbrush for years. I never really thought about upgrading because these things really last. I bought a new one on impulse and it was worth it. It really helps you to brush better. It does a half second pause indicating to switch to a different brush area. It also has different modes with different intensities.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Not sure if worth that much but it's awesome anywa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly bought this particular model because it comes with the several different types of brush heads as opposed to the other smart brush that uses the app. Has reminders for flossing, mouth wash, tongue scraping, tracks ur progress, gives u tips, etc. I'm impressed w everything aside from the price. But I love it regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact. Stays charged and cleans great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best toothbrush now and forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st gen diamond clean for a decade, and it's still not broke. Decided to treat myself to have one for home (this one), and one for travel that's already packed (my previous one). Let me say this toothbrush is one of your life-critical purchases that you will never regret. Bravo.

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Great toothbrush..bad app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from the gum health brush I previously owned. This is a major upgrade! Love the different brushes and all the accessories that come with the brush. My only complaint is the app. It’s not that amazing useful because it’s not working at 100% all the time. I still would recommend the brush to anyone.

    I would recommend this to a friend