Customer Ratings & Reviews
- Model:
- HX9957/51
- |
- SKU:
- 5821705
Customer reviews
Rating 4.8 out of 5 stars with 899 reviews
(899 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the DiamondClean Smart 9700 Rechargeable Toothbrush's cleaning capabilities, variety of brush heads, and user-friendly app. The long battery life, ease of use, overall performance, travel case, and design are also well-received. However, some customers find the price to be high, and a few have noted sensitivity to the vibration and occasional Bluetooth connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best toothbrush now and forever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the 1st gen diamond clean for a decade, and it's still not broke. Decided to treat myself to have one for home (this one), and one for travel that's already packed (my previous one). Let me say this toothbrush is one of your life-critical purchases that you will never regret. Bravo.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Best toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Oral-B and will never go back. I my opinion Sonicare is a better clean.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was shocked when they said the price at the register..... I clearly thought the sticker said something else. But I thought, my teeth deserve this, I was wrong, no one does. It feels like your teeth are being cleaned by angels with silk brushes.... in bikinis. It’s worth every penny.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Best I've ever had.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my go to toothbrush for the last few years. Does a great job and always leaves by mouth feeling super fresh and clean.
I would recommend this to a friend Rated 5 out of 5 stars
Best toothbrush ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best toothbrush we've ever had... So many functions
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
What a toothbrush!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good power and adjustable! You can literally feel a difference after one brush, it’s nice to have that feeling like you just came back from the dentist. The battery life is good and the convenient travel pack is the best!
This review is from Philips Sonicare - DiamondClean Smart 9700 Rechargeable Toothbrush - Rose Gold
I would recommend this to a friend Rated 4 out of 5 stars
My teeth feel nice and happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is pretty easy to get the hang of. The app is kind of gimmicky, but it does help you to understand the best practices. My teeth feel nice and smooth afterwards. The replacement heads are nice, other than color, the bristles look and feel exactly the same ( stiffness, and placement of bristles). Vibration intensity is adjustable in all modes, and all modes almost are identical. I keep the toothbrush body very clean and dry, also I remove brush heads after every use. If it’s on sale it’s worth it. Full price is ridiculous. There are some without the tongue mode that are cheaper. Tongue mode is pointless. The tongue scraper attachment in any mode will provide similar results.
I would recommend this to a friend- Pros mentioned:App, Brush head
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, comes with extra brush heads, and app option is neat.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Powerful Cleaning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a previous sonicare model (healthy white). The iPhone app is a little buggy, recognizes this brush as a lower end model and occasionally tells me I’m using the wrong charger (the same charger it came with). However, the powerful cleaning on this brush is top notch. Teeth and gums feel clean and healthy.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Excellent toothbrush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it might seem pricey, it’s worth it. This toothbrush does a great job. The real test will be when I see the dentist. It comes with different brush heads. There are specific brush heads for this model for certain features to work, like the app. There is a travel case included. The app helps keep track of missed areas. My teeth did get a little whiter and are clean. It’s a great quality too. I’d rather have a charge stand than cup that sits on a charger but the cup can go into the dishwasher.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Expensive but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but so far so good. I've only had the toothbrush for a couple of days but my teeth feel really clean. I had an old oral b and this one definitely takes getting used to as it is somewhat loud and odd to hold until you get used to it. I got this one as it gives you a lot of replacement heads.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Best Sonicare Toothbrush
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best electric toothbrush I've ever owned. I had gum disease and my dentist noticed the difference asking me if I have been using an electric toothbrush and flossing everyday. Don't hesitate to buy this Sonicare. Amazing!
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Excellent toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Sonicare toothbrush as a replacement for my previous Sonicare. This toothbrush has an app that connects the Sonicare to my iPhone. Using this app, I discovered I was not brushing correctly in two areas and I have since been able to correct this. I'm very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Best toothbrush ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally!!!!!! Great power, battery & user friendly.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Expensive but amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my toothbrush. Yes it’s expensive, but my dentist told me I was not spending enough time brushing some spots. Went back to the dentist and he said I was doing much better. I told him about the toothbrush. He said he would suggest it to his patients but legally can’t, but would if he could.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic electric toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best toothbrush out there. I feel like I just had a professional dental cleaning every time I use it. Beautiful blue color with plenty of settings and the glass cup charger is very cool and convenient. It also comes with a rechargeable case for travel.
I would recommend this to a friend- Pros mentioned:App
Rated 5 out of 5 stars
Great Value and Technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sonicare is the best one yet! I have a previous version and it worked great, but with the app that comes with this one it take my bruising experience to a new level.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Worth your health and its benefits.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product! Keeps my mouth from having that afternight sleep taste!. It cleans very well and does what it promises, combined with the flosser a power combo.
I would recommend this to a friend - Pros mentioned:App
Rated 5 out of 5 stars
Happy I upgraded
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app that works with this toothbrush has shown me a lot I didn't realize like the pressure I was using as I brushed to where I took more time and where I needed to focus more attention. I am so happy I upgraded my old toothbrush.
I would recommend this to a friend - Pros mentioned:Brush headCons mentioned:Price
Rated 4 out of 5 stars
Great toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best electric toothbrush on the market, although somewhat too pricey for what it is. I find the associated app gimmicky and not very helpful.
I would recommend this to a friend













