Customer Ratings & Reviews

I’ve used most electric toothbrushes on the market. But, I’ve been a consistent Philips sonicare customer for 15 years. Durable, constant upgrades, great customer service. I own two of this model; one for home, and one for the road what I traveled-I never go without! I recommend them to all my coworker, gym/workout partners…So much so that I gift them for the holidays to my family and friends! Give them a try, you won’t regret it.

Best electric toothbrush ever !! Gives a nice fresh feel after every segment. Must have.

I’ve never written a Product review but for this I had to. This product is amazing in every single way and I can’t believe I didn’t have it my whole life. I will never again use a regular toothbrush as this product has my mouth feeling as fresh as it ever has before and actually clean. I mean actually really clean. This product consistently makes sure you brush your teeth exactly as a dentist would instruct and makes you aware of everything you’re doing wrong. There’s absolutely no better toothbrush on the market this is the best possible way to brush your teeth. There’s absolutely no better to push on the market this is the best possible way to brush you teeth. Let Sonicare do all the work for you.

This is my second one, purchased about 4 years later when the first one had seen better days. Absolutely the best feeling mouth after 2 minutes time spent.

It’s a great toothbrush just with using it once you feel the clean. I would highly recommend this toothbrush to anybody in the market for a better smile. The price tag might be a little offputting but you definitely get what you pay for and I’ve had it for less than a month and I can already see my teeth improving in whiteness. The charging case alone it’s very pristine I am premium feeling and when you connect to the app it just feels very fluid and makes brushing that much more fun. The whole package comes with seven smart brush heads and one tongue head and the fact that they’re smart they countdown to how much more sessions you have with the toothbrush before you have to replace it so already in the box you get nearly half a year almost a year worth of brushes so that’s a big plus.

The Philips Sonicare DiamondClean 9700 electric is the top-of-the-line in the current offerings by Philips, packed with every feature you might want, includes seven extra brush heads and has the best software support available. Its performance in the multiple roles of cleaning/whitening your teeth, maintaining gum health and cleaning your tongue is absolutely unmatched by any other toothbrush. It is a superb device and, despite its relatively high initial cost, an outstanding value! The Sonicare toothbrush was introduced about 25 years ago but Philips has continued to improve it with each new model. The latest version provides an incredible 62,000 movements per minute (31,000 brush strokes) and a high capacity rechargeable lithium ion battery which gives up to three weeks use between charging. The full list of DiamondClean 9700 features is quite impressive: • Ergonomic smart power head with 62,000 movements/minute (31,000 brush strokes) • Rechargeable lithium ion battery provides up to three weeks of use before recharging • Illuminated displays on handle (Power, Setting, Intensity, Replacement, Pressure) • Five cleaning settings o Clean – 2 minute cycle for everyday use o Whitening – 2 minute, 40 second cycle, removes surface stains o Gum health – 3 minute, 20 second cycle, special attention to molars o Deep clean – 3 minute cycle, brush-pacer feedback o Tongue care – 20 second cycle used with special micro-bristle head • Three intensity levels (Low, Medium, High) • Two built-in timers: Brush-pacer and Smartimer • Performance measures o Removes 10X more plaque o Up to 7X healthier gums o Up to 100% less stains • Bluetooth connectivity and free app for Android/Apple phones • Extensive sensors and coaching/record-keeping with Philips Sonicare app o Location tracking o Scrubbing sensor o 3D mouth map o TouchUp (to verify all areas covered) • Advanced pressure sensor with three notification systems o Handle vibration alert o Purple light ring at bottom of brush o Warning in connected app • Easy-start program to gradually increase power over the first 14 brushings • Includes eight brush heads which automatically sync with their optimal mode and have microchip sensors to signal when replacement is needed o Three C3 Premium Plaque Control o Two G3 Premium Gum Care o Two W3 Premium Whitening o One TongueCare+ microbristle brush • Clear plastic protective brush heads for all spare brushes • Hard shell travel case with charger and room for handle and two brush heads • Three charging stations o Beautiful glass cup (fits over inductive charging ring) o Clear plastic stand (fits over inductive charging ring) o USB connection in travel case • Two year warranty with additional six months added upon registration Philips Sonicare engineering has significantly raised the level of expected excellence in this 9700 Diamond Clean Smart electronic tooth brush. Philips products have always been the gold standard, but this model is indeed even more special than expected. The price is a little high (about the cost of two professional teeth cleanings), but seven additional brushes are included and this is such an improved product I saw the extra value in its quality and performance almost immediately. Having a long history of expensive dental work including crowns, a permanent bridge and an implant, I am extremely interested in good checkups to protect my investment in healthy teeth and gums. My dental hygiene has always depended upon an electric toothbrush for best results as recommended by my dentist and hygienist. For years I have used the “other” popular brand with rotating brush. Recently I began using a base model Philips Sonicare toothbrush and found the difference in performance so remarkable that I vowed to never go back to the “other” (round head) brand. So how did the Philips Sonicare DiamondClean 9700 manage to WOW a valued repeat client like me to bring technology, health care expertise, and innovative design to serve in this most luxurious and advanced package? Let’s start with first impression: the deep blue color is gorgeous, the finish a very rich satin and the brush rests in an elegant glass which fits over a beautiful gold-colored charging base for an even more sophisticated impression. Then there is the wealth of connected features, sensors and controls plus the dual charging capability of electric or USB charging. I guess that is why this is called an “electronic” toothbrush, not just electric. First of all, it has a very nice, non-slip finish and it is remarkably light to hold. It has three intensity settings (from gentle to strong) – very important to keep onlays and other delicate dental work in place, its brush shape reaches hard-to-get to spaces but it still manages to eliminate those stubborn coffee stains and leave your teeth feeling like you have just had them cleaned by the hygienist. This model has multiple pressure sensors to keep you from brushing your teeth too hard which could cause damage to your enamel and very importantly does not shred your gums. It has a slender handle making it easy to hold and manipulate in tooth brushing. And it also has pre-programmed timers synchronized to the type of brush head in use to prompt adequate brushing for each quadrant of your mouth. This keeps you from brushing too much or too little. Phillips offers specialized brush heads that are click-on and interchangeable and a little light to let you know when it is time to change brushes. The brush is much quieter that the “other brand” and it is sleeker and cleaner looking on the counter. Did you notice that this brush connects to an app to tutor you into getting the most benefit out of this brush? I was not sure this was going to appeal to me since if you are not a total geek it seems a bit odd to bring your phone into the bathroom to advise you on your oral care routine. However, the app took moments to install and the Bluetooth connectivity was automatically activated and ready for first use right out of the box. I found that the app guided me perfectly, noting when I brushed too fast, missed a section or applied too much pressure. Its count-down timer and visual tracking made me focus like never before on getting my teeth perfectly clean. Points on the board for this feature! The next top drawer element is the variety of brushing types you can enjoy for super oral hygiene with this toothbrush. Four types of great brush heads are standard with this model for personalized oral healthcare goals that are easily programmed in your app. The app guides you to brush according to your preference to get optimal cleaning. Multiple specialized brushes in this suite include those for plaque control to give a deep clean, a gum care brush for healthy gum cleaning and stain removal brush for whiter teeth and finally a tongue care “brush” for fresh breath. The sleek design travel case has room for the power handle as well as two brushes and recharges with a built in USB power cord. It is a very complete oral health system. So how did it all work? In a word: Fantastic. I have been experimenting with all brushes for only a week so far, and I can say the 9700 DiamondClean delivers the best results I could ever have expected. As I mentioned, I have another Sonicare tooth brush (the base model) which I felt was performing well, but the DiamondClean clearly is superior! The app guided me to make sure I did not overlook or underbrush areas of the mouth and my teeth appear whiter and cleaner using whitening toothpaste with the whitening brush. Brushes are constructed so that they seem to reach into every groove including in crowded teeth areas prone to plaque buildup. Another reason for being so impressed with the Sonicare system is this…..it has less splash all over my mirror when I brush my teeth. This is a huge and unexpected benefit. With the other brand’s spinning toothbrush I had been using before using the Sonicare, the mirror had to be cleaned each time I brushed my teeth. The Phillips Sonicare produces no splash. This is the most beautiful, practical, and versatile toothbrush I have ever used. I find it flawless in its intended purpose and design. Long after the price is forgotten, the quality of this toothbrush will be appreciated. And so confident is Philips in this toothbrush, they give a free 6 month warranty extension (to a total of 2.5 years!) when you register it in the app. I strongly recommend this complete toothbrush system to the individual interested in keeping their teeth and gums healthy as a life time goal.

Works so good gave me that fresh from dentist feel. Only issue is the app doest provide notifications or texts as to when to brush next e.g. reminders also shoud integrate with google home and alexa

Ferrari of toothbrushes. Bought for my wife. She loves it!!!

This brush helped me get a habit of brushing my teeth thoroughly.

I love it. Good quality and very premium. I don’t have any complaint about it. Does the jobs very well plus a lot of accessories in the box.

I have had dental issues for most of my adult life and spent more in dental bills in the past 20 years than I have in medical bills and that includes beating cancer. So if that doesn't tell you that I'm someone who needs the very best toothbrush that money can buy then I don't know what will. My Phillips Sonicare 9700 is an upgrade from a duo pack that my wife and I purchased 2 years ago for about $150. So after this there is nowhere to go as this is the flagship toothbrush that Phillips offers. My particular issue is a gum issue in which, if any bacteria are on my teeth at all, will cause my gums to attack the teeth and create holes in them. Which means that tooth has to be removed. I tell you this because this is the most important reason for needing clean teeth. Sure I get my teeth professionally cleaned by a dental hygeniest at a periodontist (deeper cleaning than a regular dentist) every three months but I also need the very best home solution. Enter the 9700 Smart Toothbrush. When I received the 9700 I was immediately deeply impressed by the packaging. This looks less like a toothbrush and more like a high end video card. It came packaged with multiple brush heads, a jar and a recharging station. To be honest it was a bit overwhelming. However after reading the instructions and unpacking everything it all was very simple. You must download an app and be registered on the Phillips side, which I had done beforehand. For my first brushing (the toothbrush comes charged, but you are supposed to charge it for 24 hours after your first use) I chose the gum care, because that is what I need. The app synced up quite easily and surprisingly enough the brushing showed me what was happening in real time on the app, showing areas of my gums I needed to hit as I brushed. There are several programs to use and each program has a different brushhead which is why there are many brush heads that come with the unit. After having used the toothbrush for over a week now I can safely say that, according to the app, I was brushing with way too much motion and, again, because of the app, I have corrected my brushing technique. The app does track your history and shows how many more brushings you can get out of the current brush head which is awesome. All in all I'd highly recommend the Phillips Sonicare 9700 Smart Brush. Sure it's expensive but its value is immeasureable in the money that it will save you in dental bills. The only reason I do not give it a perfect, five star rating is that I believe for the price they could have included a antibacterial chamber to clean the brush heads like the previous duo that my wife and I got two years ago. For me, however, I can go ahead and use that brush chamber with this toothbrush so it is not a big deal. Two thumbs up, if this doesn't help make your dentist happy then I can't imagine what will!!

Does a good job cleaning but my brush seems to have a major flaw. No matter how hard you push the brush down, it goes back up slightly and leaves a gap between the brush head and base. This allows toothpaste to get in that gap where the motor is. I am not sure if my brush is defective or if this is a manufacturer error but my return period ended before 30 days.

I love this toothbrush. My teeth honestly feel cleaner with the four minutes a day I spend brushing teeth with this toothbrush. My dentist had suggested using an electric tooth brush and I felt if I'm going to do it I might as well get the best. With this toothbrush you also get the use of the Philips Sonicare app which helps you target certain areas in your mouth you might not be brushing as well. It come with several different size brush heads for different purposes. It also has a variety of settings depending on how clean you want your teeth. And once it's fully charged it lasts for at least a couple weeks if not longer. I bought this toothbrush so that I could use the app and make sure I was consistently getting my entire mouth clean. I definitely recommend this product.

I’ve had this toothbrush about 3 years. It is well made high quality materials, battery still going strong. 2 things that broke, it no longer charges in a cup it came with and pressure sensor doesn’t work. Head that attaches to a brush became loose and it’s very likely to brake soon. Upon checking the receipt I’ve learned it only comes with 2 year warranty which defines not enough especially tooth brush priced at $300. Even though I’ve had earlier and lower end versions of this brush I really don’t think it makes a much difference using this or less expensive brush and I don’t think it’s worth the money. Travel case is really nice though.

I've been using this toothbrush for two week now and the results have been incredible! I previously had a Philips Sonicare that was a little less feature heavy and within the first few days was able to notice a sizable difference in the cleaning efficiency. The companion app and in-handle features that guide you to a better and healthier clean are well worth the cost of the brush. It also comes with a variety of smart brushing heads that are automatically tracked through the app to give you an in-depth look at how much longer they'll last. The higher cost also includes multiples of these, so that offsets it a bit. You can also sign up for a program within the app that will sync with your dentists results, optimize your cleaning experience, and track what has been done and how well it was accomplished. The only drawback is with the initial firmware update that was ready to install upon opening the box is the instructions are vary vague, my advice (and seemingly the only way to install the update) is to use your toothbrush once before attempting and that seems to fix that issue. Aside from that, this product has been incredibly amazing!

I love this purchase. I was lucky enough to get this when the lunar blue color went down to $219, which makes this worth every penny! The features, app, battery life, it’s all engineered and quality of the products Philips makes is top tier. I travel a lot and the charging travel case is key. Protective and easy to charge quickly. They last forever and is a great investment for your oral care.

Expectations were high given the cost. But, after my first use, the results are phenomenal. It’s one thing to believe in what you’re purchasing, it’s another to have that anticipation significantly trumped by the experience. My teeth feel like I went to the dentist this morning, if not better. Definitely a product that if you can swallow the price on, a purchase you’ll be happy you made. The app is a definite value add. It’s like having a coach that provides consistent feedback, creates a plan to fit your current goals, and makes you a better brusher as you adjust your brushing style for optimal cleaning.

We have had Philips electric toothbrushes over the years. It is easy to grip and nice to have different brush heads which we alternate so we are getting all areas cleaned. Recharging is easy by just placing in the glass charging unit. It save having to hook up wires. The only complaint is that over time the metal price that holds the brush unit get loose and therefore does not clean well. That is the reason we had to replace the previous toothbrush

This Phillips electric toothbrush works great! This unit has a variety of settings so it should work great for whatever oral health issues you are dealing with. A little pricey but well worth it. The sonic feature leaves my teeth and gums feeling super clean. I wish I would have bought one a long time ago!

This is my second sonicare toothbrush. My first one seem to have created an issue with it being too sensitive when I brushed my teeth. It always would tell me I’m pushing too hard even when I know I wasn’t. Hopefully this updated version won’t have that issue, so far so good and I like the teeth cleaning app is helpful to get a better understanding of how to properly clean your teeth