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Customer Ratings & Reviews

Philips Sonicare - DiamondClean Smart 9700 Rechargeable Toothbrush - Rose Gold-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 206 reviews

  • 20%
96%
would recommend to a friend

Pros

  • Pros: Travel Case that doubles as a charger, Multiple brush heads included, Brushing Pacer reminder, Replace brush head indicator, Unique and attractive charging station, Three sensitivity levels, Multiple modes Pressure sensor, App with record keeping and reports, Dental appointment reminders on app, Rechargeable with long lasting charge Although, I didn't need it, the Easy Start mode lets you gradually get used to the toothbrush over a period of time.PikesPeakPhotographer
    See all reviews that mention app as a pro

Cons

Customer ratings & reviews

Filter:
Page 4, showing61-80 of 206 Reviews
  • Rating: 5 out of 5 stars

    Amazing, almost like a dentist's cleaning

    Posted
    Lilhildy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Absolutely phenominal! My teath never felt so clean except coming out of the dentist post full cleaning, now i get that feeling twice a day at home! One tip though, wait until it is in your mouth first before turning on or toothpaste will be everywhere. App is also highly impressive!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great gift for anyone

    Posted
    Fall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this toothbrush for my boyfriend as his Christmas presents. He absolutely loves it. It took him a while to get used to the programming but once he did, he said he really sees the result. His teeth feel clean every time after the brush. I might now get myself one too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Investment

    Posted
    Da1chulito
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Product maybe a bit on the expensive side, but the extra brushes that come with it saves you a bit of money. (I got it on sale heheh) Toothbrush has gotten rid of plaque and stains from my teeth. Great with combining with whitening toothpaste. 10/10 would recommend to anybody .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive but great

    Posted
    thx211
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's hard to justify $350+ for a toothbrush. But never have my teeth felt so clean. After every use my teeth feel like they just got a good cleaning from the dentist. The 2 minute time feature is great to know that I've brushed long enough. The app isn't that great on my phone I stopped using it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bad App

    Posted
    Skillz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As the title indicates the App is no bueno, which is the driving force and price justification for this item. when said App does work it's very accurate and informative, and extremely helpful, but it only work 20% of the time on average, which makes this a marginal product considering the price.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    This is the Lamborgini of toothbrushes but...

    Posted
    Rommel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    employing bluetooth technology in a toothbrush is a bit of an overkill. Brushing and monitoring the activity on a smart phone is in my opinion, unnecessary. I can always do it with the good old reliable bathroom mirror. Perhaps development efforts should have been applied on making the battery last longer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Update

    Posted
    Tracy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this model as a replacement for a model that lasted 15 years. Works great! The bluetooth component takes some adjustment to set up and get use to. Not certain if I'll use all the features but handy to know of all the handy options available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I’ve been using it for longer than a month

    Posted
    Bouss
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Compared to the cheaper Sonicare toothbrushes, it is worth the extra money. The item feels more durable and has all the features you need for a healthy mouth. The battery duration before it needs a charge is Roughly a few weeks. No complaints

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great brush

    Posted
    LesF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this product. Amazing difference in feel and look of teeth and gums. Only issue I have had was sometimes the handle doesn’t want to connect to Bluetooth and that is a little aggravation for such an expensive product. Otherwise would given an absolute 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best toothbrush

    Posted
    Kellyka
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this toothbrush, my teeth have never felt cleaner. My only complaint is that the Bluetooth isn’t super accurate sometimes and you have to be pretty precise with how you hold the brush. The replacement heads are a little pricey as well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great toothbrush

    Posted
    Mollythejack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Didn’t think I would be impressed with my new toothbrush but I was. This toothbrush connects with my phone and lets me know where I missed, if I brush to hard or rushed over a section. Thus will help to keep my money in my pocket and make my dentist happy too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent toothbrush

    Posted
    jkoya
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this Sonicare toothbrush as a replacement for my previous Sonicare. This toothbrush has an app that connects the Sonicare to my iPhone. Using this app, I discovered I was not brushing correctly in two areas and I have since been able to correct this. I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it! Great for Teeth Cleaning.

    Posted
    TParker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the product! The settings are very useful. It holds a charge and the app that you download for your phone helps with the teeth cleaning process. However, I don't like how loud it gets when it is turned on therefore I do jot use it when my spouse is sleep in the bedroom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing for complete oral care

    Posted
    Delite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works so good gave me that fresh from dentist feel. Only issue is the app doest provide notifications or texts as to when to brush next e.g. reminders also shoud integrate with google home and alexa

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much improved

    Posted
    Joek123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this after my diamond clean 9 charging base malfunctioned after two years. I don’t use the app much even though it is very useful, the haptics are great and notify you if your brushing too hard or fast without the app which I find very helpful

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Toothbrush Lousy App

    Posted
    Piglet66119
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The toothbrush is great, and my teeth have never been cleaner. The app is not very good, and it has trouble telling where I am brushing in my mouth. The app also only wants me to brush the inside and outside of my teeth but not the tops.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    perfect but pricy

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are considering buying this model I would recommend the Diamondclean 9300 instead. It is exactly the same. The only difference is that the 9700 comes with more replacement heads. I do love it, though!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Nickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Tried two of the Colgate brushes that link up to an app that you can only buy at Apple, don’t waiste your money on anything else but Sonicare. I’ve tried a lot of others and well now I’m back to where I started so many years ago. And the travel charging case, AWESOME

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    looks great

    Posted
    richard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have just recently purchased this product and have not been able to take it out of the box. all the reviews seem to be very good and it should be a major upgrade from manually brushing my teeth. again time will tell, but I believe most dentists prefer using a device like this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You want clean teeth! This is the way to go

    Posted
    BigGPap
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have always been a fan of Sonicare. Had used the brand for over 10 years... and as like any electronic device it broke and it was time for a new one. So I bought this higher end and WOW! It feels like the tooth fairy drag racing on my teeth. Super Aweson

    No, I would not recommend this to a friend