Customer Ratings & Reviews

Our family has used Philips Sonicare toothbrushes for at least 18 years. Of course, one of the 3-year old DiamondClean toothbrushes we suddenly needed to replace jumped off the counter and broke itself... but that is a story for another day. We decided to replace it with the DiamondClean Smart 9700 Rechargeable Toothbrush in Lunar Blue. It is pretty snazzy looking and the feedback you receive DURING brushing clinched the deal because we hoped that feedback would help our handicapped son improve his brushing technique. We returned from the store and downloaded the app on his phone to begin the process of syncing the toothbrush to the app. Oh, gosh, they want an email address they can verify. Not a problem; have a burner email for just this type of occasion. Check. Now they want notification access. I can change it later if it becomes annoying. Check. Then, ‘Do you authorize sharing the phone’s data’ [I’m paraphrasing from memory.] Selected, ‘No, thanks.’ Hmm. The syncing process doesn’t progress. Go out of the app and back in: still there. Read this, read that; progression doesn’t budge. If it won’t accept, ‘No, thanks’, why is it an option? Called Philips Customer Support and learned unless we agree to share the phone’s data with the manufacturer; the app won’t work - we cannot sync the toothbrush to the app. Again. The App Will NOT Work Unless You Give Philips, and Heaven only knows Who Else in all that fine print, ACCESS TO YOUR PHONE’S DATA. For a cutesy app - that may or may not make any difference in my son’s brushing technique – in this day-and-age of data breach-a-paloozas; or purposely selling data to another company who, oopsie, promised not to do this or that… Nah, that’s a deal breaker: That DiamondClean Smart 9700 Rechargeable Toothbrush in Lunar Blue returned to the store from whence it came!

employing bluetooth technology in a toothbrush is a bit of an overkill. Brushing and monitoring the activity on a smart phone is in my opinion, unnecessary. I can always do it with the good old reliable bathroom mirror. Perhaps development efforts should have been applied on making the battery last longer.

The amount of money this toothbrush costs is totally worth it, but make sure you register the warranty I hate saying that mine broke, but it was worth it to register the product and have them replace it

I bought this to replace an older model which wore out. The updated charging case is perfect for travel.

She loves it! Replaced the previous one from 4 or 5 years ago. Money well spent. Keeps her happy!

Decided to get this during the Black Friday sale and do not regret purchase! Worth the money.

I am happy with this purchase. Definitely recommended.

I love my new toothbrush. This is my 3rd one I love the options and the color black

Love this toothbrush and it’s great value for money!

I've had this toothbrush for a little over two months now, and it is a powerhouse. Teeth feel so pristine after use.

I got this to upgrade from my older Diamondclean toothbrush. I like that this one has a pressure sensor, which my other one did not, and shows where I need to brush more thoroughly. Glad I made the purchase, came with a lot of extra brush heads, got a great deal, too!

Good product. sensitive enough that would guide you through pressure and direction. Easy to connect and sync between phone app.

I thought I wouldn’t like the electric toothbrushes but this one is great and makes the teeth super white

Works like it should and having all the extra toothbrush heads is an added plus! No complaints.

Bought with rewards and after using my Sonicare for years and know needing a new one. This is one of the best ones ever! You have to try

I bought this toothbrush for my boyfriend as his Christmas presents. He absolutely loves it. It took him a while to get used to the programming but once he did, he said he really sees the result. His teeth feel clean every time after the brush. I might now get myself one too!

Cup and charging station is a plus, good features, but not worth the price, too expensive

Cordless toothbrush works as advertised. From the first use we knew this was the right toothbrush for our family. Highly Recommend it

If you're brushing with a regular toothbrush, You're Wrong. If you ain't brushing with the best you're definitely paying like the rest.

Awesome toothbrush. This is my second DiamondClean. First one lasted 7 years