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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the ProtectiveClean 5100 Rechargeable Toothbrush's deep cleaning ability, long battery life, and ease of use. Many appreciate the included timer and multiple settings, finding the toothbrush powerful yet comfortable to hold. However, some users noted the brush head is smaller than expected and the vibration may be intense for some. The cost of replacement brush heads was also a point of concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,072 reviews
  • Rated 5 out of 5 stars

    Great toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old Sonicare brush. My wife had this one and spoke highly of it. I tried it and I really like the modes and the brush heads. The brush heads are much better than the old Sonicares in the fact that they’re open at the bottom, so no mold can grow. Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one I've ever had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little steep in price but overall this toothbrush is amazing. So many different modes and I feel like I'm brushing more responsibly. The auto correct function is pretty sweet and helps me keep on target while not brushing too rigorously or roughly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Money - Won’t Last 1 Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October 2024 to replace my previous Sonicare toothbrush that malfunctioned. It’s July 27, 2025 and my “new” toothbrush is starting to vibrate excessively like the last one, which eventually failed. The quality of the 2 Sonicare toothbrushes I have purchased have been substandard (and I am being nice). Time to buy an alternative brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands Sonic toothbrush wore out after 3 years and he was missing using it. While waiting in line to purchase his Apple Mac Pro computer, I saw this on the sales table by the cash register for 30% off. Had to surprise him. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend this toothbrush

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it for a few months now and my teeth feel great. Big difference between this and a manual toothbrush. I did have to replace the brush sooner than expected but Philips was very good about sending me one. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my toothbrush Love my toothbrush Love my toothbrush Love my toothbrush Love my toothbrush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smile!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone noticed something in my smilie of course i knew what it was. It was my 1st Sonicare brush ever and will be forever. I love the clean sensation after using it and the compliments as well:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of the high end Sonicare toothbrushes and was hesitant to purchase this cheaper model. I was pleasantly surprised with this model, not much difference between this toothbrush and the 300 toothbrush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. My hygienist recommended I use this because me and my gums aren't as young as we once were. Ive gone back to see the dentist and he says my gums are in much better shape since I've been using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the diamond clean version (most expensive) until the battery died on it. I replaced with this and honestly cannot tell any difference between the two. Happy with its performance and quality. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Value of this product is above money Philips like always never disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid-range Sonicare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sonicare toothbrush, and it works as expected. I don't think the quadpacer feature is as noticeable on this model as it was my prior models, but the unit does a great job. My only issue is that these units don't seem to last long for the money. While my dental cleanings are much easier since using the Sonicare, I seem to have to replace the entire toothbrush about every 2.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable yet effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my older (and more expensive) Sonicare that had started to vibrate ominously. I decided I didn't need all the extra features of the higher-end models, and this one seems to clean just as well as my old one, which didn't have a pressure sensor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Toothbrush!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on a friends' recommendation. My teeth have never felt cleaner. Built in timer is very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Way more powerful then old sonic care. Hopefully it holds up awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 2 out of 5 stars

    Did I buy a defective product?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I have a defective product. My gums have receded just a fraction past the gum line and exposed the tooth and my teeth have become extremely sensitive. The intensity of the vibration is so strong that I fear the hard plastic shaft might crack a tooth when it contacts with it. I’m not brushing hard by any means, and it would be impossible to do because it would be too painful and the bristles would probably tear the gums. I find myself avoiding using it and I can’t go without brushing so I dug out my old WaterPik that I stored away to use to clean my nails after gardening next spring with the water pressure (not the toothbrush). I’ll contact Philips directly since the return date has expired. I’m so disappointed and I paid way too much for something that a less expensive electric toothbrush can do.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello, thank you for leaving this review. We are very sorry to hear that the vibration of your Sonicare is hurting your teeth. Have you already tried adjusting intensity settings? We have our step-by-step process right here: https://www.usa.philips.com/c-p/HX6850_60/sonicare-protectiveclean-5100-sonic-electric-toothbrush/support#XC000013047. Easy-start is enabled by holding the mode/intensity button and by pressing the power button once while on the charger. The handle will beep twice to confirm it is enabled. We kindly ask you to reach out to us via one of our social media channels, so we can assist you further. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). One of our colleagues will then try their best to help you. Hope to speak to you soon. Kind regards,​ Philips Consumer Care. philipsglobal

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with affordable price. Check out electric toothbrush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made. I would recommend this product to anyone looking to switch to an electric toothbrush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electric toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new electric toothbrush! I would never go back to using regular toothbrushes. It definitely feels cleaner and smoother. The item itself is light and portable. It comes with a little case too for easy traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my 3rd, not because of quality but because I always break or wear them out over years. Best value and to order online and pick up on way home was amazing

    I would recommend this to a friend