Customer Ratings & Reviews

I loved it while it worked lol, bought this toothbrush 2 years ago. Now it will not charge anymore. I thought it was the charger but my partners toothbrush charges just fine on the same charger.

I liked it, i wish there was a softer setting for sensitive areas

Purchased this toothbrush for my son. The first one that I got him lasted for 3 years. I think that says a lot about the quality. The new one has a brush head that notifies you when it’s time to replace it. My son thinks it’s so cool.

I've used several different brands of rechargeable toothbrushes over the years and all of them have fallen short of my expectations. This Sonicare ProtectiveClean 5100 is the exception to all my previous experiences. This one works fantastic. I was very pleasantly surprised by all it's features and abilities. First off, it's sleek and not at all bulky. The diameter of it is easy to hold and maneuver and I never felt like it was difficult to position it where I needed to. Even the charging base is small so it doesn't take up a lot of space on the counter. It has three modes of operation. These I found were for three different types of brush heads. One is for normal cleaning, one is for whitening and the last is for gum care. It comes with the brush head for cleaning. When you turn it on, all you feel is a small vibration. It has a two minute timer on it that beeps every 30 seconds to let you know when to move on to the next quadrant in your mouth. I was shocked at how clean my teeth felt when I was done brushing. Honestly, they felt like I just had a cleaning at the dentist, nice and smooth. Brushing with a normal toothbrush doesn't even come close to the way this Sonicare made my mouth feel. The brush heads have a microchip inside that communicates with the base and tracks how long the head has been used. After a set amount of time, the brush head replacement reminder lights up on the base letting you know it's time to replace it. It also has a pressure sensor to let you know with a series of pulses, if you're pressing too hard. This is really a nicely designed unit, they seem to have covered all the bases. It also comes with a plastic travel case. The best rechargeable toothbrush I've ever had, by far.

It's ok, but I prefer round brushes. I have a small bathroom & will get a water oil & toothbrush combo, to save room.

Noticeable difference from regular brushing and I love that I can carry it with me when I travel

This was my second electric toothbrush. The first one by oral-B seemed to be rough and the cleaning pattern seemed to be ineffective. This toothbrush has a much better cleaning result.

Great toothbrush! Been using sonicare products for a few years but they are great!

I had been shopping around for this item to give to a family member as a Christmas gift but I was becoming very disappointed at the prices I was seeing. When I went to Best Buy I noticed a significantly lower price and immediately chose the item. My family member is also very pleased with the performance.

I have been using an electric toothbrush from a competitor for over 10 years now and the battery on the brush had no juice left and so it was time to change up. And so I picked up the Sonicare ProtectiveClean 5100. I was initially a bit skeptical as I really enjoyed my old brush and thought it did a great job but my sister swears by Sonicare. My old brush head was smaller, round and oscillated back and forth in a circular fashion. The 5100 brush heads are like the other Sonicare brush heads, similar to a conventional toothbrush but with a side to side brushing movement. It does a great job getting into the crevasses between my teeth without being to forceful/abrasive against my gums. The 30 second quadrant timer helps to keep you on track to giving all areas of your mouth equal attention but this feature is not unique to this brush and seems to be pretty standard now. All in all, it is a good mid-range toothbrush that is perfect for someone looking to upgrade from an older/cheaper model or for someone who is trying out an electric toothbrush for the first time.

Bought it as a Christmas gift to give. I think it will be appreciated.

This my second Sonicare product, and I'm happy to report that it is still the best toothbrush on the market, now it's just a little easier to use! This is a nice looking product. It's simple to set up, charges quick, and the brush-heads are very easy to change. They recommend every 3 months, but of course your mileage may vary. The brush itself has three settings (white, gums and clean) and they all have a different "intensity" to them. One change in this version is that the brush indicates when you're brushing too hard, which is great since it helps prevent wear on your teeth. My wife and I both use these, and she had a little difficulty adjusting to the sensation, but once she did totally agreed it's worth it. It's an odd feeling for sure, but your teeth and mouth feel so clean when you're finished! The brush heads at regular price can be expensive, but there is a coupon for 1/2 off a 2-pack in the box, and Best Buy often runs the replacements as a "deal of the day" for 1/2 off, so really they're not too bad. You likely wont' find yourself changing them as often as they recommend, either. The best thing about these brushes is my trips to the dentist. I'm a tea drinker (which stains worse than coffee from what I'm told) and my dental hygienist told me she can't even tell and asked what I do. When I told her I use the Sonicare she just raved about them for a while. Dentists really do love them. Highly recommended!

Unfortunately Phillip’s quality at least on these toothbrushes is very disappointed, this is my 3rd product including a dual set from a wholesale store in 3 years and the last one which is this one from Best Buy only lasted 7 months. I’ve been forced to change to the OralB brand hoping for more longevity of the product.

Bought for my kids for Xmas the both loved it and their teeth look great

Stopped working after a couple weeks. My older model was great.

I have had several Sonicare products in the past but this one is very poor quality. The shaft that hold the brush is very loose and the brush makes a very annoying noise. If I hod the brush while I am brushing is is a little better Time to move on to another brand.

Bought this to replace another similar Sonicare... Does what is needed. Love the Sonicare line.

This technology scares and confuses me ... miss my old toothbrush

After using the Philips Sonicare ProtectiveClean 5100 for a few days, I feel like my teeth are cleaner than with the manual toothbrush I have used for all these years. I like how the 2 minute timer with 30 second notices makes sure I don’t rush and miss any spots. I tried all three settings, Clean, White, and Gum Care, and could feel the differences in each. The base feels well built, with a nice rubberized finish that allows for a great non-slip grip. The charging base is simple, yet it’s a perfect size and functions as you’d expect. Even though the toothbrush is light, I felt it was a little longer than what I was used to with my manual brushes, causing me to gag. However, I got used to it over time. My biggest gripe would be how the brush head is too small to be used to brush the tongue. The small head size made it easier to get in the grooves of my teeth, but it was no match for my manual toothbrush in terms of cleaning my tongue effectively. If Philips would add a tongue cleaning head and setting, it would be the only brush I need. I would recommend this toothbrush to anyone wanting cleaner and whiter teeth and anyone who needs a little help remembering to brush for 2 minutes. Just be prepared to find an alternative for cleaning your tongue.

This is the toothbrush that I should have purchased years ago. I've always thought that these were overpriced 'gadgets' that didn't really serve much purpose, when you can brush your teeth yourself. My wife has sworn by these type of toothbrushes for years, and in fact has the 'Ross Geller' teeth to show for it! She's gone through about three of these toothbrushes in the time we've been married. So I finally caved and picked up the Philips Sonicare ProtectiveClean 5100 Rechargeable Toothbrush. And being a guy, I chose black, because lets face it, it's the most manly looking one they make! Now if only the brush heads were black as well, it would be perfect! I have to say, I've been converted. I like the quadrant timing, that allows you to brush each quarter of your mouth (bottom left, bottom right, top left, top right) in 30 second intervals. It then beeps for you to move on. That's a nice way of making sure that you have a good solid 30 seconds on each area of your mouth. It also has a pressure sensor, that changes the vibration resonance of the toothbrush if you press too hard on your teeth. You certainly notice it as well, because it's vibrating inside your head. This 5100 model also has three brushing options: CLEAN - this cleans your teeth (with your aid obviously - you still have to hold the toothbrush!) for a timed 2 minutes. WHITE - This cleans your teeth for 2 mins 30 secs, and recommended to be used with an optional 'white' brush head. GUMS - This cleans for 3 mins, using an optional 'gum' brush head. It's a shame you don't get these 'optional' brush heads in a pack costing $90, hence a dropped star in the rating. The device is lightweight, and ergonomic and works well. My only complaint I guess would be that the head is really small compared to the toothbrushes I have been used to using all of these years, so it's taken some getting used to. It comes with 'EasyStart' a function that modulates the power over your first 14 brushing cycles to get you used to the Sonicare experience. The included charger is simple to use, just plugs into the wall and the toothbrush sits on the base. A little green light lets you know the charge status. Full charge is suggested to last a full 24 hours of use. It also comes with a little carrying case for when traveling and a little cap to cover the toothbrush head. It features smart brush heads that sync with your handle to give you a replacement reminder. An orange LED lights up when it's time to replace your brush head. All in all, a nice little piece of kit that I was surprised I would like and enjoy using. You can call me converted to the Sonicare range. I'd gladly recommend this to friends and family!