Customer Ratings & Reviews

I'll start off by saying that previous owners of Sonicare toothbrushes are probably accustomed to the design of these units and therefore happy with how they work. Personally, I've been a competitor 'B' owner for decades and use that experience as my basis. Pros: Lithium Ion powered which means it charges fast, holds the charge a very long time and I would expect the toothbrush to have an extended useful life. The charging stand is not orientation specific - meaning you can face the brush in any direction when mounted. Cons: I find that the standard brush attachment that came with this unit was too small offering very little coverage. I never feel like I'm getting a thorough cleaning and may it very well be due to the basic brush. I would have preferred a sampling of at least one of the upgraded brush attachments to compare to. Bad marketing decision to not include one. Too slender with no appreciable grip to the handle. So it's easy to drop if not careful. A really bad design decision. The LED charging indicator system is a bit wonky and not clearly explained. As a matter of fact, the instructions inside the box were a bit 'thin' all the way around. This toothbrush operates at such a high vibration speed that it is prone to making a real mess by way of flinging toothpaste. The cleaning modes control the operational duration but doesn't appear to do anything different in terms of speed or polishing cycling. Another bad design decision. * As I have already mentioned, for those people that have been 'raised' on using Sonicare - they will probably appreciate this brush. Coming from competitor 'B' - where you can adjust the speed pattern and the grip is far superior - I can only defer this toothbrush to those already sold by the Philips design philosophy. It wasn't what I was expecting.

The toothbrush has a great look to it. I love the matte black finish. The matte finish also feels nice in the hand as you use the product. It's not a grippy-type finish, but it's nicer than the standard toothbrush feel. It also is nice to look at on the bathroom counter. What I don't understand, though, is why the brush heads are not available to match. They are still white, which is a little off-putting, considering the slick look of the unit itself. The brush has a clear cover, which covers the head completely. This is a nice feature. Previous toothbrushes that I have had had a snap-on cover that wouldn't stay on the head. The brush head itself I wasn't as impressed with. It was a little small for me. It could take some getting used to but, if there's a choice when I get ready to replace the brush head, I will look for one with more surface coverage. The other drawback was that, to use the travel case, you have to remove the brush, which wasn't the easiest to do. Even with the few minor drawbacks, I wouldn't hesitate to purchase this unit again.

This is not the first Philips Sonic toothbrush I’ve had but it certainly is the best so far. It feels good while brushing and really seems to be doing what it promises: take care of my gums, make my teeth cleaner and whiter. I will not lie that I can only know for sure after at least a week or so of use but right now, it looks and feels cleaner than usual. If you never used a sonic toothbrush, you can be sure that it is much better than manual ones. They are efficient and this model guides you on time and pressure you must use to clean your teeth correctly. I am very satisfied so far. It has pressure sensor and you can use different snap-on head replacements for different functions but the one that comes with it will probably do what you need. It does for me. As long as it lasts like the previous one I had, I don’t think there is anything to dislike about this toothbrush. It seems to work even better than before and it feels lighter and more comfortable too. I was happy with the previous one and much happier about this. I’m positive it won’t let me down.

This toothbrush is pretty great. My teeth are cleaner than with any manual toothbrush I've used. I like that it signals every 30 seconds to let you know it's time to change quadrants of your mouth. The charge lasts for a really long time and the carry case is really great for traveling.

Having owned Sonicare toothbrushes for years, I found this one to be a perfect middle ground between their more expensive models and the cheaper options. The ProtectiveClean 5100 is sleeker and lighter then a cheaper model Sonicare I have owned. I like that they included 3 cleaning modes allowing you to do daily cleaning, whitening, and gum care. This model also features the pressure sensor my more expensive model had. The pressure sensor alerts you when you are applying too much pressure by pulsing, a nice touch. Philips includes a chip on the G2 brush head now to track brush life independent of the handle. Some may see this as a way to encourage more frequent replacement of the heads, but there is nothing preventing you from attaching a brush head without a usage chip. I personally like the tracking as sometimes I forget to check the wear indicators on the bristles. The Sonicare 5100 also includes a travel case and charger. I think this model is a perfect for someone looking to try an electric toothbrush or upgrading from a lower cost model.

I’ve been using a popular competing electric toothbrush for my daily brushing needs for at least a few months. I was happy with the brush I was using, but I’m even happier with this Philips Sonicare. The brush heads of the electric toothbrush I had been using are round, operate by rotational oscillation, and had a much lower oscillating frequency than the Phillips Sonicare. This results in two noticeable and important differences. The brush I had been using felt sort of like a jackhammer in my mouth; a rough experience. The Sonicare, on the other hand, feels soft and light, though at times the bristles tickle my gums. Secondly, the design of my older brush heads was such that it tended to float right over deep crevices in between my teeth, requiring extra work. The Sonicare, however, with its long bristles and side-to-side oscillation, does a wonderful job of cleaning these crevices on a single pass. The higher oscillation frequency of the Sonicare has the unfortunate side-effect of flinging more toothpaste out of my mouth (and onto the vanity mirror and other surfaces). My older electric brush came with a covered cradle for brush heads, whereas this Sonicare does not; a feature I would have liked to have. The 30-second quadrant timer indication is slightly disappointing, and can potentially be confused with the pressure warning, both of which my previous brush handled better. In general, though, this brush has a nice set of features which most people will likely find entirely adequate. Despite some minor shortcomings, this Philips Sonicare provides the best home teeth cleaning experience among the solutions I’ve tried, and I’d highly recommend it to anyone with teeth.

This is my second Phillips Sonicare rechargeable toothbrush and if you've never had one, just get it! They are so convenient and easy to use. This model is a little bit of a step up from my previous model. Battery life has always been great with these. Features and modes are cool at first but if you're like me you will seldom (if ever) change it after trying them out when you first use it. This one has a pressure sensitive feedback that will warn you if you are using too much pressure and train you to stop doing so. For the price point, I think this is the best model to get too. It has a little less fancy charger and case but they work. Not worth the money to go up to the DiamondClean in my opinion.

I have the black version of the Sonicare 5100. The toothbrush came in light packaging with the brush, brush head, travel case and charger, along with documentation. The packaging was nice and neat. The brush itself had a little bit of a charge but I went ahead and charged it overnight. I have not had to recharge it as of yet. The buttons for the on and settings have a rubber coating over them and are super sensitive to the touch. I have accidentally turned the brush off during brushing due to putting to much pressure on the buttons while brushing. I do wish that the sensitivity would be a little less. There are three modes of brushing clean, white and gum care. The brush head does not sit flush on the main part of the brush. I have tried pushing it on the main handle a little more but that still has not helped. The box states that it has a pressure head but while brushing I do not feel that it cleans the teeth as well as previous models, but it still does a good job getting them clean. The brush head is a little hard and rattles hard when putting a little pressure on the teeth. I would recommend doing a light touch when brushing. I do love the Sonicare line and would recommend the brush but keep those little things in mind. I say its a buy.

This is my first electric toothbrush. I wasn't sure what to expect after using a traditional toothbrush for years. After cleaning my teeth and gums with it, my mouth felt cleaner than when using a traditional toothbrush. It tingles and felt a little weird at first, but I eventually got used to it. When putting toothpaste on the brush head, be sure to put it inside your mouth before turning it on. If not, you will get splatter all over your bathroom mirror and wall. Be sure to turn it off before taking it out of your mouth as well. I didn't find this in the instructions. I had to learn it the hard way.

Seems like a good product. Have not had a chance to use it.

The Philips Sonicare is a decent and capable electric toothbrush and being a new user of electric brushes, I can attest that it is quite comfortable to use event if this is your first one. It has a feature that increases the vibration of the brush as you brush more and more, which helps getting accustomed to the new system. Also, they have a variety of heads for different needs which is very good. The charging station is small and sleek, and it charges quite quickly. My one disappointment is when the brush rests on the charging station, it is very easy for me to tip it over - I needed to place it someplace out of the way. Overall it's a very good toothbrush.

This toothbrush cannot be duplicated. Ive tried all the brands besides this one. Finally I broke down and spent the money. All this time i didn’t realize what I was missing out on. Nobody is paying me unfortunately, im just some regular guy impressed with this gadget. This is a great gift i think. People will appreciate this after they’ve tried it.

I would give 5 stars if the replacement toothbrush was more economical. After 3 years of using this toothbrush, I can say that it's a one-way trip, I cannot go back to traditional ones because it's like going to the dentist for a clean every time I brush with it. It's quite durable and the battery still lasts 10 days plus. I have not tried Oral electric toothbrush but it seems too bulky and noisy compared to the Philips. I may be looking for a replacement and interestingly the models have not changed in 3 years !

The Sonicare toothbrush is great. My dentist loves that I am using it.

Outstanding results!! Teeth feel as clean as if I just left the hygenist . One of my smarter purchases.

My wife loves this electric tooth brush. Built in timer ensures that you are given the correct amount of time of brushing to combat cavities. Nice product.

Great toothbrush. Also, a nice value. My old brush died after about 6 years so this one is similar.

Perfect for keeping teeth clean. Has safety measures to protect against too much pressure while brushing. This toothbrush is very durable.

I’ve tried 3 different electric toothbrushes and this one is by far the best. It does a great job but doesn’t work so furiously that it makes me worry I will damage my teeth or gums.

excellent toothbrush! works exactly as advertised and is very easy to use. l