Customer Ratings & Reviews

Just don’t last. I got this and it lasted a year. Same with others before it.

Toothbrush worked great for about a year and then broke and stopped working.

I am absolutely grateful that I have had the chance to test this toothbrush out. It is fantastic! The overall appearance is sleek and cool. The carrying case has a cheap feel compared to some of the other Sonicare models. This is not a deal breaker because it is still a quite functional little case. My first brushing was an interesting experience. I would not describe it as a dentist feel but something else more like just a tickling sensation on my gums. Nevertheless, after two or three uses that went away. However, right after the first use the feeling of clean was exquisite. Let me say that again, next to a dental cleaning there is nothing compared to these Sonicare toothbrushes. There are wide varieties of heads but my favorite is the Diamond. The internal timer is a champion and makes me feel like a real adult when I brush for solid two-minutes. The battery does not die, like ever. Seriously, the outside of the box says two weeks and after one week the battery is still as strong as the first initial use preceding the 24-hour first charge. Not much more, I can say other than this is necessary have for anyone.

after a yr it stops charging. so disappointing, i tried looking if i can replace it with just charger. looked ar besbuy app for jjst charger, NONE

It wasn’t good quality and too expensive, the first 6 months was working good but later had a sound and one day doesn’t work anymore

It is nice to see that electric toothbrushes have improved over the years with the advancing technology. My last electric toothbrush didn’t do much more than turn on and off. The ProtectiveClean 6100 offers users several useful features to maintain a clean mouth. The toothbrush was fully charged right out of the box, so no need to wait to use it. There was a brush head included in the box that easily attached onto the base. FYI – there’s a microchip in the brush head that syncs with the handle to notify you when you need to replace the brush head. It is suggested replacing it every 3 months. My car fob battery works on a timer and notifies me every 2 years. This toothbrush will track the wear on the brush based on the pressure and amount of time used and notify you based on that. When the reminder light shines amber, that is when you need to get a new brush head. I looked up the cost of replacement brush heads on Bestbuy.com and they run about $50 for 4 replacement heads. PS You can deactivate the brush head replacement reminder… My toothbrush came with a hygienic travel cap, but I was disappointed that my model did not come with the travel case as I do a fair amount of travel for work and pleasure. If you want to change the mode (clean/white/gum care), make sure you turn the toothbrush off first. You cannot change modes while it is on. However, to change the intensity of the bristle movement, you need to do that by pressing the mode button while the unit is on. This toothbrush’s features help to retrain you to optimize your brushing habits. 1. Pressure senor feature - while brushing your teeth, there is a change in vibration and a sound alert you if you are putting too much pressure on your teeth. This feature can be deactivated. 2. Quadpacer feature - this will time you so you are brushing the four sections of your mouth for 30 seconds each section. If you use this function, the toothbrush automatically shuts off after 2 minutes. 3. Easy start feature – this feature is initially deactivated, but you can read how to turn it on in the directions. This feature increases the power over the course of the first 14 brushing to help you get used to using an electric toothbrush. I admit that I have to use this as the vibrating bristles tickle my teeth, making it difficult for me to use it for 30 seconds at a time in some areas. My three downsides are the following 1) if you are not used to an electric toothbrush and your teeth are extra sensitive, you may find it difficult to clean your teeth without the “ticklish” feeling. Not sure if you can return an item like this to the store and get your money back when it isn’t defective and 2) reaching into the back of my mouth on the side where my wisdom are was difficult and 3) the brushes recommended for Clean mode (C2) Gum care (G2) did not come with my box, but it is indicated that other models come with additional brush heads. Make sure the model your purchase comes with what you want to have (additional brushes, travel case), but be prepared to potentially pay more for them. Summing it all up, this is a very good toothbrush that seems to be competitively priced. It offers several helpful features that will keep your teeth clean and white.

Pro -Excellent cleaning -Long battery, over two weeks between charges -Lots of different head options -Multiple modes and intensities Con -Comes with only one head -Heads are expensive, but that goes for all electric toothbrushes -No travel case ( at least not my package ) -Charging base could be better Overall The Sonicare 6100 does an excellent job in cleaning your teeth. Really gets in the nooks between and almost makes you feel like you don't need to floss. The toothbrush has various modes for cleaning, whitening, and plaque removal. You can select modes manually, but the handle will also automatically switch depending on what kind of brush head you use. The handle also has an internal timer that buzzes every 30 seconds so you can make sure you brush long enough and spend an equal amount of time on each section of your teeth. The battery lasts for a long time between charges ( so far I've gone over two weeks without recharging yet ). Overall, the cleaning performance is quite good. The downsides are more what you don't get in the box. My particular box didn't come with a travel case, though some models do. It also only comes with one brush head, which is disappointing. The charging base is very small, which might be nice for portability, but is not all that useful on the bathroom countertop. It would have been nice if it had slots to hold extra brush heads or something.

Don’t work properly. This product is just useless and it doesn’t serve a purpose. You do better using a manual toothbrush

Sometimes it works and sometimes it doesnt. Kind of frustrated with the product. Bristles Re cheaply made.

Toothbrush and all compatible heads work well. I simply hope the battery lasts longer than 2 years.

It worked a few times nicely, then the power decreased by half.

I have used Oral B toothbrushes for several years prior to getting this Sonicare 6100 Protective Care toothbrush. In my opinion, the Oral B small round toothbrush heads perform better when you focus on each tooth. Even then, I had a couple spots that didn't feel as clean as they should have been, even after switching to a brand new brush head. But I had no problems from my dentist. I've read reviews of earlier Sonicare models where people have been quite disgusted when they finally clean their brush head. The Sonicare new brush heads are much easier to clean and much easier to keep clean. So I am thankful for that design change. To me, the Sonicare 'diamond' shaped brush head allows me to brush my teeth more like a manual toothbrush. That's supported by Sonicare's definition of a quadrant. Oral B's quandrant system is: bottom right, bottom left, top right, top left. Which is fine for such a small brush head. Sonicare's is: bottom inside, bottom outside, top inside, top outside. When I'm brushing my teeth with a manual toothbrush, It's done more like Sonicare's definition. In terms of cleaning power, I think the Sonicare 6100 has my Oral B model beat quite soundly. Admittedly, I have a cheaper Oral B model. I think its rated rotational count is somewhere below 8,000 oscillations per minute. The Sonicare 6100 has a whopping 31,000 pulses per minute. It takes a little getting used to the frequency change, but even after the first brushing session, the trouble spots I mentioned earlier were gone. Other features include: 2 minute timer (which turns off the brush, instead of Oral B's momentary stutter pulse), quad pacer where the brushing action pauses for a second to help you brush each quadrant of your mouth. 3 intensity settings, and 3 brushing modes (clean, white, gum care). The handle of the Sonicare is pretty sleek. It has a very fine matted texture. There is no other texture nor contours to help you grip the handle. Which is unfortunate because it is used in a wet environment so slipping is of concern. I also like that the indicator lights are very small. My Oral B indicator lights are large and pulse while recharging and it is quite annoying when I can see the pulsing light reflecting from my bathroom area. I am disappointed that the cost of the brush heads increases as I switch to the Sonicare line. To be honest, I could not tell the difference between the 3 brushing modes. I was expecting a different intensity between clean and gum care modes. After reading the instruction booklet, it seems these modes are paired best with different brush heads. To clarify, by pairing, I refer to the BrushSync feature where certain brush heads have an RFID chip added where the handle will pair and flip to the optimal mode for the attached brush head. I couldn't test that out with the single brush head that was included. I'm not sure I want to flip between different brush heads during my brushing sessions. I find the Brushsync feature rather gimmicky and it's not something I would seek out in my next electric toothbrush. I also found that the Sonicare gets a little messier while brushing. If I happen to hit a pocket of saliva, the Sonicare will spray it more so than the manual or Oral B brushes. Some of this could be resolved by changing some brushing habits. I'm really glad to have made the change to the Sonicare line. I hope that it continues to perform well for several years.

Good while it lasted which wasn’t very long. Not worth the cost.

I've been a Sonicare convert for years. I have been using the E-series (the cheap model) and it has been a blessing. You can immediately feel a "smoothness" on your teeth after switching to Sonicare from a manual toothbrush. So if you happen to be reading this and are on the fence about electric toothbrushes, if nothing else, get one, any one. But If you can afford it, this is the model to get. It's easiest for me to compare my e-series to this model. The e-series is bulky in comparison, both in the handle, toothbrush head and the charging stand. These are not knocks, just observations. They both operate for two minutes and then automatically shut off. This is a great feature, you never have to worry about how long you're brushing the handle does it for you. Now, in terms of straight performance (i.e. clean feeling mouth and teeth) I've already mentioned the noticeable difference between manual brushing and ANY electric toothbrush. But I must say, I could even tell a difference between the e-series and this ProtectiveClean Diamond brush. It performed even better. I could tell a difference after using it. Now onto the distinguishing features. This toothbrush comes with different modes, cleaning, whitening and healthy gums. To take advantage of those modes, however, you have to have separate toothbrush heads. Putting the cost of the heads aside, this is a pain. I haven't used them, but I can't see myself switching the heads back and forth for the long term. Maybe if you're gums are sore and you use the gum toothbrush head, but that's it. I don't see how a toothbrush IN AND OF ITSELF can make your teeth whiter. That feature to me, is a wash. But the toothbrush does have other nifty features (that require some thought to become muscle memory). You have 4 quadrants in your mouth (I'm not going to explain it, if you know it great, if you don't then guess) and the toothbrush vibrates indicating when you should switch to another quadrant. This is cool as it makes sure you get all of your mouth rather than say focusing on your back right molars because your right handed and don't think about it. But at the same time, it requires at least in the beginning, some mental processing because if you're like me, you don't typically brush your teeth in quadrants. It also vibrates if you're using too much pressure. This is something that will pay off in the long run. My wife's gums are actually receding in part because she brushes too hard. Now, I can't say that this feature will prevent it, I would like to think it's supposed to. And if nothing else, it makes you aware of it if you're brushing too hard. In terms of overall ownership costs, I was actually surprised that if you buy a 4 pack of diamond head brush heads, you are spending the same per head as the e-series. This was a big bonus for me because I do routinely install new brush heads every 3 months (via subscription on Amazon). It's about $10 per head which you should replace every 3 months, although this toothbrush supposedly tells you when to replace the head based on the pressure you use to brush your teeth and the frequency of brushing. The one big knock is that it doesn't come with a travel case. The listing online might say it does (I thought it did) it DOES NOT come with a case. That's a big deal to me, as I take my Sonicare with me when I travel. The battery lasts 2 weeks plus, so you don't generally have to take the charger with you when traveling but you need a case for it. Another plus is that the battery is replaceable. The e-series Sonicare, TO MY KNOWLEDGE, is not user replaceable. This bodes well for longevity of the product which is important when you are spending $120 on a tooth brush that you can get for 50 cents at the dollar store. All in all, if you care about your dental/oral hygiene you need a Sonicare toothbrush and this model is as good as any. You could get by with a standard e-series, but I actually like the "smart" features included in the 6100.

The 6100 is a very nice rechargeable toothbrush. It comes charged and ready to go right out of the box, though Philips recommends you charge it after first use. There are three intensity settings and three brushing settings, thus providing several combinations of choices for operation. It also features a timer program that beeps after about each 30 seconds of use to better ensure your brushing time is within recommended 2 minute timeframe for brushing. I can’t speak to whether the whitening function actually works, because I haven’t had the devise long enough to know that. However, combined with a whitening toothpaste, it probably is effective. While I like the 6100, there are two things I consider shortcomings, hence the 4 star rating. First, an annoyance: the brush itself is very small, and the first couple of times I tried using the device, the toothpaste fell off before I got it into my mouth. So, I use extra care in getting it to my mouth. Second, the 6100 comes with only one brush. If you are sharing the device with anyone or just need a replacement for yourself, you will need to purchase new brushes, and they can be a bit pricey. Overall, the 6100 is a good product, and I would recommend it with the caveat of the two things I deem shortcomings. If they wouldn’t bother you, go for it.

Don’t feel like it cleans your teeth like a Braun does

I'm using this toothbrush as a replacement for an Oral B electric toothbrush, and while I prefer that one overall because of the smaller brush heads, this Sonicare toothbrush is a great option. The first thing I noticed about it is how high quality it immediately felt. This thing is built to last. It also has awesome battery life (I have yet to recharge after a week or so of use). Most importantly, though, this toothbrush does a great job cleaning my teeth. My mouth feels noticeably cleaner than after using my previous toothbrush. This is my first "sonic" style toothbrush and I can now see why they're popular. The two issues I had with this is that my package showed up unglued (top and bottom), and I also didn't receive any type of carry case with it, which really should be included. Otherwise, this is a great option for anyone looking to get a new toothbrush.

All Incan say is wow. I have never had teeth this clean other than going to the dentist. I have very sensitive gums and bleed easy. No bleeding and no pain with this tooth brush. The battery life is amazing as well. I forgot the charger on a week vacation and it never went low on power. All the settings make the world of difference as well. I have found that the whitening step 2 is the best clean for me. Replacement heads are cheap and nice to add a spouse to the setup. All I wish I could find is a better base that holds more heads. Great Job Phillips!

Says that there is pressure sensor but it doesn’t work very well.

PROS: * Feels like it does a fantastic job keeping my teeth+gums clean (I'll find out at my next checkup). * Timer is pretty helpful, especially when you're not completely awake yet in the morning. * Comes with a compact travel case and dust cap for the brush in the box. * Indicator light to show when to replace the toothbrush head. CONS: * Not really a con, but if I had to nitpick, the pitch from the motor is much higher than my previous electric brush (it sounds like there's an angry robo-bee in the brush). My previous electric brush was really starting to show its age, and I had to order all replacement heads online since local stores stopped carrying them, so I felt it was time for an upgrade. This new Sonicare is AMAZING. It looks+feels like it does a great job of keeping my teeth and gums clean and healthy. There's also a sensor in the toothbrush that will let you know if you're pressing down too hard. There's an indicator light near the battery light that shows when to replace the brush head. While the replacement heads aren't cheap, they only need to be replaced every three months, so it's not too bad. There's a coupon in the box that gives you 50% your first order of replacement heads if you join the Philips newsletter. I know it's something very minor, but I really appreciate that the travel case and brush cap are included in the box. It's a minor detail, but nice for Philips to pay attention to. If you're looking to switch from traditional toothbrushes to electric, or need to replace your old electric toothbrush, I highly recommend checking this one out.