Customer Ratings & Reviews
- Model:
- GM-DX871
- |
- SKU:
- 6321733
Customer reviews
Rating 4.5 out of 5 stars with 264 reviews
(264 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 1-Channel Class D Mono Amplifier's powerful sound, compact size, and affordable price. They appreciate the crisp bass it produces and find it easy to install. The amplifier's small size is a popular feature, making it easy to fit into tight spaces.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nope don’t buy. Waste of money. Bought hooked up sounds worse than the alpine Alapine S series 10
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This amp is ok for a Kenwood speaker not a kicker I mean we it's ok but not really.
I would recommend this to a friendRated 3 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the old pioneer amps are better but this does the job.
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps shutting down. Maybe thought it was getting hot so I laid my seats down so it could get air and still keep shutting down.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We apologize for the inconvenience you experienced with your device shutting down. It is possible that the issue may be related to overheating, as you suggested. We recommend double-checking the device's ventilation to ensure proper airflow. If the problem persists, please contact our customer support for further assistance. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-1-channel-class-d-mono-amplifier-black/6321733.p?skuId=6321733
Rated 1 out of 5 stars
Wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson ordered a car amp when I had told him I needed a home amp. It was very easy to return it and get the correct amp, So overall it turned out fine, since I don’t live very far from Best Buy.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear the salesperson ordered the wrong item for you.
Rated 2 out of 5 stars
Bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good amp but lacks the power. So it failed me but quitting. I'm out of money for a dead amp after two weeks.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Kang,
I want you to know that we deeply care about the experience our customers have when purchasing Pioneer Products. This is why I would like to properly assist you by reviewing your situation whit this Pioneer - 1-Channel - Class D, 1600w Max Power - Mono Amplifier - Black since it should be working correctly. Please reach out to us and we will gladly help you with this.
Dina || Pioneer Support
Rated 1 out of 5 stars
Amplifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality shuts off every 10 minutes…………………………………
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your GM-DX871.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance. Need to check compatibility of the speaker you are connecting.
Rated 2 out of 5 stars
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected it to be. It is underpowered for the price.
No, I would not recommend this to a friendRated 1 out of 5 stars
Another one bites the dust…….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amplifier quit working almost immediately after I got it all hooked up. Once I got it going again the sun blew. So I ordered a bigger amp an sub now both work great. I just installed the new sub in the ported box for the sub I got from Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not as much power as listed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amp does not power as it states. It keep going into safety mode even with the bass low. It did not work properly for me. Might work for a small single 8 or 10 inch sub but would not power 2 -12's.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Frank, we’re sorry to hear the amp isn’t meeting your expectations. We want you to get the best sound possible. Please check the user manual for guidance on safety‑mode settings, or give us a call at 1‑800‑421‑1404 so we can help you troubleshoot your amplifier.
Habith | Pioneer Products
Rated 2 out of 5 stars
PIONEER 1600 watts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work, missing bass knob, very distorted sound.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but trouble. Terrible amp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but problem after problem with this amp. Cuts in and out power constantly fluctuates on output. Either mines defective or this amp is garabge
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi, thank you for sharing your feedback. We’re sorry to hear that your amplifier isn’t performing as expected. We recommend starting with the troubleshooting guide in your user manual. If the issue continues, feel free to call our support team at 1‑800‑421‑1404.
Habith | Pioneer Products
Rated 1 out of 5 stars
1600 watt max not RMS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Partially my fault for not reading carefully, this amp is rated 1600 watts max. Way underpowered for my setup and kept shutting down.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pioneer has went to trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amp constantly cut off and Geek Squad Chattanooga crossed my ground wire so when I start car a loud buzzing sound comes from my subs
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JamesH,
Thank you very much for taking the time to review our Pioneer - 1-Channel - Class D, 1600 W Max Power - Mono Amplifier - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Pioneer Support
Alvin
http://www.usca.pioneer-tv.com
Rated 1 out of 5 stars
Buy anything else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally burned up the first time i used it. I wouldn't recommend this.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi, we’re truly sorry to hear about the issue with your GM‑DX871. You deserve a product that performs reliably and gives you confidence in your setup and works the way it should. If you need any support, please reach out at 888‑287‑7658 or bbysupport@bestbuy.com.
Sam | Pioneer Products
Rated 1 out of 5 stars
Stopped working after 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 7 months and blew. Was running two 10s
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi, thank you for sharing your experience with the Pioneer 1‑Channel Class‑D Mono Amplifier. We understand how disappointing it can be when your system doesn’t perform the way you expected, especially when running two 10s. Your feedback truly helps us improve, and we’d appreciate the chance to look into this further so we can help you get back to enjoying your setup.
For additional assistance, Best Buy support is available at 888‑287‑7658 or bbysupport@bestbuy.com.
— Adam | Pioneer Product
Rated 1 out of 5 stars
Worst amp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not deliver the power that was given. Skar audio is the way to go.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi, we’re really sorry to hear the amp didn’t deliver the power you were expecting — that’s understandably frustrating. Please check the user manual for quick troubleshooting, and feel free to reach Pioneer support at 888‑287‑7658 or bbysupport@bestbuy.com so we can help get this resolved.
Andres | Pioneer Products
Rated 1 out of 5 stars
On my card!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never purchased so was upset to find this on my card
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello AmyE,
I personally would like to apologize for what happened. If you need further assistance, please contact our customer service at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
- Pros mentioned:Power, Sound quality
Rated 5 out of 5 stars
Works great. Looks good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great, just powering 1, 12 inch subwoofer. Vibrates my extended cab Sierra lol
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing feedback on the product, we appreciate your time.
- Pros mentioned:Power, Sound quality
Rated 5 out of 5 stars
Good amp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out a good amount of power and is good quality!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.












