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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $75.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 490 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small television that could function without being hardwired into the cable but also have the ability to stream as well as show all of my Spectrum TV lineup. This little TV does it all. It is perfect for a guest room and it is small enough that I can move it around if I need it somewhere else for a little bit. The picture quality is very good and much better than I expected for such an economical price. And the same can be said for the sound which was again a wonderful surprise as it was very good for a small television. I definitely would not hesitate to recommend this to anyone needing a small and inexpensive television that is also versatile and good quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the thoughtful review, Anita! It’s great to hear this little TV checked all the boxes—streaming, Spectrum access, portability, and surprisingly good sound and picture. Sounds like a perfect fit for your guest room and beyond!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, streaming options are good and I love the guide options for TV and Xumo. Great option for mobility. I move it from kitchen and the deck. Great TV for the value.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback! We're so glad to hear that the Pioneer 24” Smart Xumo TV is delivering excellent picture quality and streaming options, and that its portability makes it a perfect fit for both your kitchen and deck—it's always wonderful to know our products are adding flexibility and enjoyment to your daily routine! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and size are perfect. This TV is Spectrum ready, including other apps. I needed a small TV for viewing while cooking dinner, etc. The TV was easy to set up with a voice guide leading me through the steps. I did need to adjust the picture colors to get it to my liking. That was easy to do.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DoilyLady,

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV! We’re delighted to hear that the price and size are perfect for your needs and that the setup process was smooth with the help of the voice guide. It’s great to know that you found it easy to adjust the picture colors to your liking. If you have any other feedback or need further assistance, please don’t hesitate to reach out. Enjoy your new TV while cooking dinner! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up having Pioneer speakers in the back of my trunk, now I see they make affordable tv’s. I’ve purchased a couple for my home. The most recent one is a 24inch for a playroom for my nieces when they come to visit. It serves it’s purpose for the Switch but I will say the sound of the speakers still lives up to their reputation back in the 90s.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your story, DavidC! It's amazing to hear how your connection with Pioneer has come full circle—from classic car audio to smart TVs for your home. We're glad the 24-inch TV is serving its purpose well in the playroom and that the sound quality still lives up to the legacy you remember. Your feedback truly brings the brand’s journey to life! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 24" Pioneer Xumo TV. Fits perfectly under my kitchen cabinets. Smart TV interface responds very fast with no lag. The TV speakers sound is amazing. Many apps to watch. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful little TV, Xumo is better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this little guy to replace a 3-year old TCL Roku tv. I couldn’t go larger than 30” due to the width of the area between two doors. Pretty happy with the decision. Easy setup and mounting with 100x100 vesa, and all the features - voice remote, apple airplay, Bluetooth, 3 hdmi inputs. The Xumo service recommeds (but does not require) account creation to install and use apps: Netflix, Hulu, Disney, Peacock, HBO Max, Paramount+, Prime Video, YouTube, and Apple TV+ which work great and are reasonably responsive for a budget-level smart TV. If using antenna, channels are easy to navigate and can be viewed separately from streaming services, unlike Roku and FireTv which mash both togther. Speakers are above average for a TV this size as an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the quality of this TV, very good picture and with xumo built in no need to have another streaming box or stick. The TV is very lightweight as well. I tried to also use it as a monitor as it was such a good price, it was okay, but it’s still not a monitor. Very happy with my purchase and would highly recommended buying this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Xumo tv pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bang for the Buck Excellent quality and easy to install and use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you found the product to be a great bang for the buck. It’s wonderful to know that you appreciate the excellent quality and found it easy to install and use. If you have any other comments or need further assistance, please don’t hesitate to reach out! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my Security System and I am highly satisfied. clear image, easy to install and set up. A brand I trust for many years.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Insignia. We're pleased the 24" Smart TV worked so well for your security system setup and provided a clear image with easy installation. Your trust in the brand over the years is truly appreciated. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV for the RV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for the RV. Picture is nice and sharp. Works pretty decent in the sunlight. I was surprised. Will be getting another one 32" soon, for the common area of the RV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Lurch! We're delighted to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a great fit for your RV and that the picture quality has exceeded your expectations—even in sunlight. That’s fantastic! It’s exciting to hear you’re planning to get another one for the common area. Your support means a lot, and we appreciate you sharing your experience! Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i bought these items for my bathrooms and i also recommend them to my brother for his bathrooms also.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your enthusiastic feedback, DMck! It’s great to hear that the 24” Xumo Smart TV fits perfectly in your bathrooms and that you even recommended it to your brother—what a thoughtful endorsement! We’re glad it’s adding convenience and entertainment to your daily routine. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big value small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small TV fits perfectly in my office bookcase. Big value for a small TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, Guardlynn! We're so glad to hear that the TV fits perfectly in your space and delivers great value in a compact size. It’s always wonderful to know our products are making a positive impact—thanks again for your thoughtful feedback! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv overall

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. The sound quality could be better. A bit complicated setting up custom screen settings. Overall it's a good tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you appreciate the color quality of the Pioneer 24” Class LED HD Xumo Smart TV. We value your feedback about the sound quality and the complexity of setting up custom screen settings. If you need any assistance with these settings or have any other questions, feel free to reach out.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Doubles as a monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my home office so that i would have a monitor and tv all at once. The installed apps have been working nicely and it conenxted to my internet just fine. I did have trouble getting the HDMI to work initially but that was easily resolved. Now i can use the screen for work needs and watch tv if i have downtime

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Homequick,

      Thank you for your review of the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that the installed apps are working nicely and that it connected to your internet without any issues. It's great to know that you were able to resolve the initial HDMI problem and now use the screen for both work and entertainment. If you have any other questions or need further assistance, feel free to reach out. Enjoy your versatile setup! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect t v installed it in my eighteen wheeler. Picture is amazing.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying the picture quality and that the TV fits perfectly in your eighteen-wheeler setup—what a great way to stay entertained on the road! Your feedback truly brightens our day and inspires us to keep delivering products that enhance everyday moments. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    24 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the 24 inch perfect size for my camper, only draw back is it doesn't have the Roku app on it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi PatriciaS,

      Thank you for your review of the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that the TV is the perfect size for your camper. We understand that not having the Roku app can be a drawback, and we appreciate your feedback. Your input helps us improve our products and services. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality Small TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price for the quality. Picture, color, and sound are as I had expected. Mounting the TV went smoothly. A nice small TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, CieraB! We're delighted to hear that you're satisfied with the quality, picture, color, and sound of your Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that the mounting process went smoothly and that you're enjoying your new TV. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer 24"Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and Nice picture. However, the sound goes out sometimes and the picture freezes. Don't know if I've had it a month yet.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that you enjoy the sound and picture quality. Your feedback about the sound and picture issues is valuable to us, and we appreciate you bringing it to our attention. Enjoy your TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Semi truck TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent lil TV, I was skeptical about the OS with the smart apps but it’s steady for the price. No issues at all, doesn’t skip and plays everything. I’ll attach some pics. I have it mounted in my Volvo semi truck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price, clear picture and great sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Regulars! We're happy to hear that the Pioneer 24” Class LED HD Xumo Smart TV meets your expectations with its clear picture and great sound. Your support is appreciated, and we’re glad you found it to be a great value! Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer