Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup ease
Best little TV Kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice small TV for my Kitchen! It was so easy to set up and I get lots of channels for free!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Etteval! We're so happy to hear that the Pioneer 24” Smart Xumo TV is a perfect fit for your kitchen and that the setup was a breeze—it's great to know you're enjoying the variety of free channels and the convenience it brings to your space! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Great for a kids room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine for the price! Takes a little bit to turn on with the remote but overall happy with my purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, RachaelH! We're glad to hear that your Pioneer Smart TV is working well and that you're happy with your purchase. It’s great to know it’s delivering solid performance and value—your input is truly appreciated! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
TV quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality! I would definitely purchase this product again and would highly recommend it to others.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, PierreL! We're so glad to hear that you're enjoying the excellent picture quality of your Pioneer 24" Smart TV and that it’s made such a positive impression. Your recommendation means a lot, and it's wonderful to know the product has met your expectations so well! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer Xumo Great video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is so clear. What I likes the most is its remote controller. Still has number keys. Not many Smart Tvs have them nowadays. It makes easier to use for my grandma.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Patch! We're glad to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that you appreciate the clear image quality and the remote controller with number keys. If you have any other questions or need further assistance, feel free to reach out!
- Shiela | Pioneer Support
Pioneer tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! Picture is great!! Wonderful on a desk!!
I would recommend this to a friend- Cons mentioned:Connectivity
Needs cable box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good quality tv but I didn’t know you need a cable box to watch cable. It doesn’t work with a wall jack. So there is an added cost. Otherwise very satisfied with my purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you're very satisfied with the quality of the TV. Your input about the cable box requirement is valuable to us, and we appreciate you sharing your experience. Jeth | Pioneer Support.
- Pros mentioned:Setup ease
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Much needed upgrade for in-laws phones. Easy to set up and use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, Bern! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV has been a great upgrade and easy to set up for your in-laws. It’s always rewarding to know when a product brings convenience and satisfaction—your feedback is truly appreciated! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv that won’t break the bank. Perfect for small spaces. Picture and sound quality are good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, Dkski68! We're glad to hear that your Pioneer 24” Class LED HD Xumo Smart TV is hitting the mark with its picture and sound quality, and that it’s a perfect fit for smaller spaces—all while being budget-friendly. We really appreciate you sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Setup ease
TV Mobility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to be my mobile tv, in other words to be used at multiple locations throughout the house, garage, patio, etc. A great TV which was a great value and perfect for what I want it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BertS, for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that it perfectly meets your needs for a versatile, mobile TV that you can use throughout your home. Your feedback is greatly appreciated and helps us continue to provide products that bring value and satisfaction to our customers. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture qualityCons mentioned:Start-up time
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Takes a bit to warm up and I don’t find the functions intuitive. The picture is very good though.
No, I would not recommend this to a friend - Pros mentioned:Size
Great little tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little tv for the kitchen, just the right size for my space
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Nicole,
Thanks so much for sharing your experience! It’s great to hear that the 24" Pioneer TV fits perfectly in your kitchen space. That “just right” size can make all the difference, especially when you want something compact but still vibrant. Enjoy your favorite shows while cooking or relaxing sounds like a cozy setup! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Nice quality and affordable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little television for my daughter and quite affordable considering it is a smart tv, have had it for few months with zero issues.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that it's been a great and affordable choice for your daughter, and that you've had zero issues over the past few months. Enjoy your viewing experience! Jeth | Pioneer Support.
Perfect for my guest room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smart TV for my spare bedroom and this was the one! This TV has the Spectrum App as well as Amazon - so it's perfect for my company to watch TV while they stay at my house!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it perfectly meets your needs for a smart TV in your spare bedroom, and that the Spectrum and Amazon apps enhance your guests' viewing experience. Your feedback is greatly appreciated! Jeth | Pioneer Support.
best eink alternative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For years i struggled with modern monitors because of alot of their tech was the same or similar with pwm or ips like a dc...but then i learned about TN panels and that changed everything, which is what this pioneer tv is made from. from now on ill will only use TN only monitors, since eink lacks behind.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience and insights. We’re glad to hear that you’ve found a solution that works well for your needs. TN panels do offer distinct advantages for certain users, especially when it comes to responsiveness and reduced eye strain. It’s great that the Pioneer TV has made such a positive impact for you. We appreciate your thoughtful feedback and hope your setup continues to serve you well.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice resolution. Sound quality is great. For the price its a great tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CRYSTALC! We’re pleased the resolution and sound quality impressed you. Your feedback reinforces the confidence behind our pricing and quality. Tine | Pioneer Support
- Pros mentioned:Picture quality
Better than Vizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT little kitchen tv!! We love it- picture and speed are so much better than the Vizio that we replaced!! We couldn’t be happier with our purchase…don’t hesitate if you’re looking at it!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic review of the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that you're enjoying it as a kitchen TV and that it outperforms your previous Vizio. It's wonderful to know that you're happy with the picture quality and speed. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, clear picture and sound quality is a set up fast remote control easy to understand really cheap on power too. Didn’t even notice any increase in my power bill.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ToddS, for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that you're enjoying the clear picture and sound quality, and that the setup was quick and easy. It's great to know that the remote control is user-friendly and that the TV is energy-efficient. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I just use an antenna and she picks up all the local stations plus many more. Nice picture and sound quality is amazing:)
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Works very well. Needed a smaller TV for den, this was picture perfect.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ThomasD! We're so pleased to hear that the Pioneer 24” Class LED HD Xumo Smart TV is the perfect fit for your den and that it’s delivering great performance at a great price. Your feedback truly highlights the value and convenience this TV brings to any space! Jeth | Pioneer Support.
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace an old kitchen TV. Setup was easy. The only issue is the nagging to create a XumoTV account which I don't need. I have cable and only really use this as a screen, no apps necessary. Also, got it on sale, so win!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thanks for sharing your experience! We're happy setup was smooth and that you scored a great deal. Your feedback on the account prompt is noted—definitely helpful!
- Shiela | Pioneer Support