Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Slow opening & switching between apps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is adequate. The time it takes the TV to start up and get to the apps is slow & switching between apps is slow too. The sound is good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you find the sound quality to be good. Your input on the startup time and app switching speed is valuable to us, and we appreciate you sharing your experience. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
TV revuew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and the sound was great. Perfect for the area we needed.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, slmcd! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is delivering excellent picture and sound quality, and that it fits perfectly in your space. Your experience truly highlights the versatility and performance of this TV—thanks again for sharing! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good small size tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and set it up and has good picture and sound for the size. Good size i would have to say and set up was good. Even has boice setup if you want to walk you thru.
I would recommend this to a friend - Pros mentioned:Picture quality
My Little assistand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv and very good price , this TV is a great Buy, Im use it as a TV and as a monitor for my cameras system.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DawinA, for your excellent review! We're thrilled to hear that our Pioneer 24” Class LED HD Xumo Smart TV is serving you well both as a TV and a monitor for your camera system. Your positive feedback and satisfaction are incredibly important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Television purchase…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price.. picture quality is excellent. Colors is excellent fits in a specific area..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RandallS, for your excellent feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're impressed with the picture quality and vibrant colors, and that it fits perfectly in your chosen area. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer 24
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up nice picture. Works well with streaming product
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Paul! Glad to hear the setup was smooth and the picture quality is hitting the mark. Sounds like it’s streaming just the way it should!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Easy to setup my streaming device. Great sound and picture. Wish there was a 32" version of the Pioneer.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, KimberlyB! We're glad to hear that you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV and found it easy to set up your streaming device. It's great to know that you're pleased with the sound and picture quality.
We appreciate your feedback about wishing for a 32" version. If you need any further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Pioneer TV 24in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound good. Setup easy and Options offered make use enjoyable. Good purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, PhilS! We're delighted to hear that you found the Pioneer 24” Class LED HD Xumo Smart TV to be an enjoyable and worthwhile purchase. It’s great that the picture and sound quality meet your expectations and that setup was easy. Your support means a lot, and we appreciate you sharing your experience! Tine | Pioneer Support
- Pros mentioned:Picture quality
Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a small screen for streaming in the dinnig room. This TV fit the bill perfectly. Lots of streaming services available. Good picture quality and the size is just right.
I would recommend this to a friend - Pros mentioned:Price
Aqesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. For the price well worth it. Definitely recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RussellJ, for the fantastic feedback! We're thrilled to hear that your Pioneer 24" Smart TV has become a favorite and that it lives up to the high standards you've come to expect from Pioneer products. Your enthusiasm truly inspires us—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great little tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this in my spare room by my computer, great price and great quality, going to buy another
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, Kelespo! We're delighted to hear that your Pioneer 24” Class LED HD Xumo Smart TV is perfect for your spare room and computer setup. It's fantastic that you're impressed with its price and quality, and we appreciate your intention to purchase another one. Your positive comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Right TV for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small screen tv and this one fits the bill. Good quality picture and very easy set up also the price was right.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DarleneR,
Thank you for your great review! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is the perfect fit for your needs. It's wonderful to know that you found the picture quality good, the setup easy, and the price right. If you have any questions or need further assistance, please feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for kids room, playing games and watching tv
I would recommend this to a friend- Pros mentioned:Picture quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture- lots of features - great value - no complaints here!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, TammieD! We're so glad to hear you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV and finding great value in its features and picture quality. Your positive feedback truly means a lot and reflects the kind of experience we love to see! Jeth | Pioneer Support.
xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Easy to set up.Very easy to mount.Would recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, JoeJ! We're glad to hear that your Pioneer 24” Class LED HD Xumo Smart TV was easy to set up and mount—sounds like a smooth and satisfying experience. We appreciate the recommendation and are happy it's been a great fit for you! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Quality TV That Won't Break the Pocket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and the colors are vibrant / clear; the best is the price. The TV is working perfect and very easy to setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, SABOT! We're delighted to hear that you find the Pioneer 24” Class LED HD Xumo Smart TV to be of very good quality with vibrant and clear colors. It's great to know that the setup was easy and that you're enjoying the excellent price. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality
Quality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Works perfectly Great price and service. Recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, Ragman! It’s wonderful to hear that your Pioneer 24" Smart TV is performing perfectly and that you’re happy with both the value and the service. Your recommendation is truly appreciated and helps others see what a solid choice this TV can be! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Very good deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Install was pretty easy but remote is not so easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and easy to use. This TV accesses many streaming options.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, RosemaryL! We're delighted to hear that you're enjoying the clear picture quality and the wide range of streaming options available on your Pioneer Smart TV. It’s great to know it’s been easy to use and a great fit for your entertainment needs—thanks for sharing your experience! Jeth | Pioneer Support.
- Cons mentioned:Connectivity
Airplay feature & boot process need work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to stream exercise videos from my phone. This tv drops its Airplay presence after it turns off. When turned on, it takes about 5 mins to show as an Airplay option. None of my other TVs (SONY and TCL) do this. I have disabled all power saving features and reserved an IP address for the TV, but neither change made a difference. I also hate that it will not turn on to last app in use.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 24” Class LED HD Xumo Smart TV, JWhitmire. We understand your concerns regarding the AirPlay functionality and the slow boot-up time. We appreciate you sharing your experience with us. We recommend checking for any available software updates for your TV. We apologize for any inconvenience this may have caused. Please contact our Pioneer customer support team (1-800-421-1404) for further assistance. - Mae | Pioneer Support