Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great for the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for kitchen use, very good for the location, nice picture quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, NaplesHomeowner. We're happy the 24" TV is performing well in your kitchen and offering great picture quality. It's great to know it fits your space perfectly. Tine | Pioneer Support
- Pros mentioned:Picture quality
24 " TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TV IS THE BEST THAT I'VE EVER HAD , IT'S ABOVE EXCEPTIONAL , YOU WON'T BE DISAPPOINTED .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the enthusiastic feedback, DEMA! We're absolutely delighted to hear that your Pioneer 24” Class LED HD Xumo Smart TV has exceeded your expectations—it's wonderful to know it's made such a strong impression. Your excitement truly shines through, and we appreciate you sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and great price… I want to come back and another one bigger.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, ChristopherW! We’re thrilled you’re loving your TV and already thinking about getting a bigger one. We’ll be here when you’re ready! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my limited space. Great picture and easy setup
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Smitty! We’re glad to hear the TV fits well in your space and that setup was smooth. It’s great to know the picture quality is working out for you. We appreciate your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this little tv to replace an old one in our kitchen. Very clear picture and most apps are downloaded, so everything is ready to go!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Alan,
Thank you for your feedback! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a good purchase for you. It's wonderful to know that the picture is very clear and that most apps are pre-downloaded, making it ready to use right away.
Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and that is all that matters. So far so good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 24" Class LED HD Xumo Smart TV! We're glad to hear it's working well for you—sometimes simple and reliable is exactly what matters most.
If you ever have questions or need support down the line, feel free to reach out. We appreciate you choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Excellent TV for small room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for small room. I used it in my office room, used small indoor antenna to watch OTA news. Sound is execellent also. Worth buing.
I would recommend this to a friend - Pros mentioned:Features
Pioneer 24" Class TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, just purchased a 2nd one. The features are perfect & easy to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Buying a second one says it all. Happy to hear the features and setup experience made it an easy choice again!
— Shiela | Pioneer Support
- Pros mentioned:Size
Its a good tv compact fits pretty much any were
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good amazing small great size for a bed room for kids
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your thoughts! We're glad to hear you're enjoying your Pioneer 24" Smart TV. Its compact size really does make it a great fit for bedrooms and kids' spaces. We appreciate your feedback! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Great Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works very well. The sound quality is good. The only real complaint I would have is the casting ability, It is not very reliable.
I would recommend this to a friend - Pros mentioned:Size
budget TV that punches above it's price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does everything we asked of it: fits in the tight spot we needed it to, the XUMO connected us to all of our streaming services and the the price could not be beat!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great review of the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that it fits perfectly in the space you needed and connects seamlessly to all your streaming services. It's wonderful to know that you're happy with the value it offers. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV!
- Pros mentioned:Picture quality
Tv as pc monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great for intended use. Great picture. Great price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, WGBC! We're glad to hear the TV is working perfectly for your setup. Great picture and great price are exactly what we aim to deliver appreciate you sharing your experience! Patricia | Pioneer Support
Good little bedroom TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a few weeks ago. So far, so good. These little TVs are so cheap now that I didn't shop around much. The Xumo interface takes a little getting used to. I haven't yet checked the app library for obscure apps, but the biggies are all there. I still much prefer a Roku or Fire interface. I can't speak to how well it pulls in over-the-air stations, as I haven't yet tried. Nice remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, John54321! It’s great to hear that you’re enjoying your new Pioneer 24” Class LED HD Xumo Smart TV so far, and that the remote and core streaming apps are meeting your needs. We appreciate your thoughts on the interface—it’s always helpful to hear how users are adapting to new features. Your insights are valuable and help others get a clearer picture of what to expect! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Small smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and works well for watching YouTube and weather
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, SEANL. We’re pleased to hear the picture clarity and YouTube functionality are working well for you. Your feedback helps highlight the everyday value and convenience this TV offers. Tine | Pioneer Support
- Pros mentioned:Picture quality
Great Little TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little TVs are great for what they are! Small, good image, and affordable, and with a solid brand name to boot! The sound is what you'd expect from a 24" TV, so not great, but definitely passable.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, goatdan! We're glad to hear that you find the Pioneer 24” Class LED HD Xumo Smart TV to be a great, affordable option with a good image quality. It's wonderful to know that you appreciate the solid brand name as well. We understand that the sound quality might not be the best, but we're happy to hear that it's passable for your needs. If you have any other comments or need assistance, feel free to reach out! Patricia | Pioneer Support
- Cons mentioned:App availability
Good TV, limited apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with TV, but there are limited apps. There is no app store to add more apps. If I would have known that before purchasing - i would not have purchased.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RoyS. Thank you for your feedback. We’re glad to hear that the picture quality meets your expectations and that the screen size works well for your space. It’s also good to know the volume is nearly suitable for your bedroom setup. Your input helps us continue improving and offering products that fit a variety of needs and environments.
Keith | Pioneer Support
- Pros mentioned:Size
Excellent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice small TV. I needed to replace the one I use as a computer monitor and this one fit the bill.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Hop4joy2u! We're glad to hear that the TV is a great fit for your setup and that it’s serving well as a computer monitor replacement. It’s always wonderful to know when a product meets your needs perfectly—your input is truly appreciated! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good picture, complicated system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good. I've had to spend a lot of time figuring out the operating system--and have not really succeeded yet. Also takes a long time to start if power has been turned off.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest feedback. We’re glad to hear that you’re satisfied with the picture quality, and we appreciate you sharing your experience with the operating system and startup time. We understand that ease of use is important, and your input helps us identify areas where we can improve the overall user experience. Keith | Pioneer Support
- Pros mentioned:Picture quality
Kitchen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Good picture and sound. Xumo is great. Excellent little TV for the kitchen
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the kind words, RussellR! We're delighted to hear that you're enjoying the picture and sound quality of your Pioneer 24” Class LED HD Xumo Smart TV—sounds like it's the perfect addition to your kitchen setup. It's great to know Xumo is adding to the experience, and we truly appreciate you sharing your thoughts! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good small size tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and set it up and has good picture and sound for the size. Good size i would have to say and set up was good. Even has boice setup if you want to walk you thru.
I would recommend this to a friend