Customer Ratings & Reviews
- Model:
- PN24-551-24U
- |
- SKU:
- 6569626
Customer reviews
Rating 4.5 out of 5 stars with 501 reviews
(501 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Little TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little TV....worked great right out of the box. Perfect for a small workshop, garage or spare room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that it worked great right out of the box and is perfect for your small workshop, garage, or spare room. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT PRODUCT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV, PURCHASED TO USE WITH SECURITY SYSTEM. NO PROBLEMS AT ALL, EASY CONNECTION
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JosephS! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is working perfectly with your security system and that the setup was quick and easy. Your feedback highlights the TV’s versatility and user-friendly design—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A gift for my daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter room and she is so happy with it she says it shows clear and great picture
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for choosing the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that your daughter is so happy with it and enjoys the clear and great picture quality. Your satisfaction is our priority, and we're here if you need any further assistance. Patricia | Pioneer Support
- Pros mentioned:Smart tv features
Rated 5 out of 5 stars
Great service, quality and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv and excellent price. This is the ONLY place I will buy electonics from now on.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Favorite! We're so pleased to hear that you're very happy with your Pioneer 32” Class LED HD Smart Xumo TV and that it’s delivering great quality at a price that feels just right—your satisfaction truly means a lot to us! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mom's t v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for mom, work's great, no issues. She's very satisfied.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for the kind words! We're so glad your mom is enjoying her new TV—sounds like it was a perfect gift. Appreciate you sharing her satisfaction with us!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great no issues so far would absolutely recommend a friend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Pando58! We're happy to hear that your Pioneer 24” Class LED HD Xumo Smart TV is working smoothly and meeting your expectations. It’s always wonderful to know when a product earns a recommendation—thanks for sharing your experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
No Hassle WiFi TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and for the price I couldn't go wrong. Wanted something to go in the kitchen. Wireless, app-driven, Xumo compatible with Spectrum Cable. Great buy!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, BrettW! We're delighted to hear that your Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your kitchen and that you're enjoying its wireless and app-driven features. It's great to know that you find it a great buy, and we appreciate you sharing your positive experience with us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great just great. .........................
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RaymondB. We're pleased to hear your 24" TV is working and looking great. Your short and sweet review is greatly appreciated. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for streaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, highly recommend purchasing it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, CodyR! We're glad to hear you’re enjoying the impressive picture quality and clarity of the Pioneer 43" Class LED 4K UHD Smart Xumo TV. Your insights are incredibly valuable and help us continue to enhance the overall experience. We truly appreciate you taking the time to share your thoughts! eth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer simply the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've had! their TVs are just as good as the stereo home and auto!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RussellJ, for the fantastic feedback! We're thrilled to hear that your Pioneer 24" Smart TV has become a favorite and that it lives up to the high standards you've come to expect from Pioneer products. Your enthusiasm truly inspires us—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv and works very well. i recommend this item to everyone for quality and price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, RicardoZ! We're so happy to hear that you're enjoying your 24" Pioneer Smart Xumo TV and that it's delivering both quality and value—your recommendation means a lot and we're glad it's been a great fit for you! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Xumo Pioneer Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! So easy to set up. Highly recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JANEW! We’re thrilled to hear how easy setup was and that you highly recommend your Pioneer TV. It’s wonderful to know it’s made such a positive impression. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Little assistand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv and very good price , this TV is a great Buy, Im use it as a TV and as a monitor for my cameras system.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DawinA, for your excellent review! We're thrilled to hear that our Pioneer 24” Class LED HD Xumo Smart TV is serving you well both as a TV and a monitor for your camera system. Your positive feedback and satisfaction are incredibly important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great produce with a great price. Very pleased and perfect size for my sewing room
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Jcbsml! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your sewing room—it's wonderful to know you're enjoying both the size and value it offers, and we appreciate you sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Decent cheap tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for karaoke… works as needed.. was cheapest option..win
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your review of the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it's working perfectly for your karaoke needs and that you found it to be a great value.
It's always a "win" when a product meets your expectations and your budget! We appreciate you choosing Best Buy, and we hope you have many more fun karaoke sessions! Ivy | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Decent Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv works just fine, only problem is the tv keeps going to headphones without any prompts. Geek squad told me to put a toothpick in the earphone jack, it was a quick fix, But it continuously keeps on doing it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Raffa1968. We're glad to hear the TV is working well overall, but we’re sorry about the recurring headphone jack issue. We appreciate you sharing the workaround from Geek Squad, and we’ll be sure to pass this along to our product team for review. Your experience helps us improve. Pioneer | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television purchase…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price.. picture quality is excellent. Colors is excellent fits in a specific area..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RandallS, for your excellent feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're impressed with the picture quality and vibrant colors, and that it fits perfectly in your chosen area. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big Tv in a Small Frame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and big tv sound in this 24"! Great item for the price!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JosephT, for the great feedback! We're glad to hear you're enjoying the clear picture and impressive sound of your Pioneer 24" Smart TV—it’s always exciting to know when a compact TV delivers such a big experience. We truly appreciate you sharing your thoughts! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Right TV for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small screen tv and this one fits the bill. Good quality picture and very easy set up also the price was right.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DarleneR,
Thank you for your great review! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is the perfect fit for your needs. It's wonderful to know that you found the picture quality good, the setup easy, and the price right. If you have any questions or need further assistance, please feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Install was pretty easy but remote is not so easy to use.
I would recommend this to a friend
















