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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $75.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 494 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, lots of free channels and excellent sound. Excellent price too! Very happy with purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      It sounds like the Pioneer 24” Class LED HD Xumo Smart TV is a fantastic choice, Ksktoday! It’s great to hear that you’re enjoying the picture quality, free channels, and sound. Plus, getting all that at an excellent price is always a win. If you have any favorite channels or features you’ve discovered, feel free to share! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv which fit perfectly in the spot we needed to fit

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback, CleoG! We're delighted to hear that the Pioneer 24” Class LED HD Xumo Smart TV fits perfectly in the spot you needed. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I recommend this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase Good quality My children are happy with TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, MariakarinaH! We're thrilled to hear that you and your children are enjoying the Pioneer 24” Class LED HD Xumo Smart TV. It's wonderful to know that you're happy with the quality. If you have any questions or need assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    24” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for kitchen counter. Great price! Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far, only been maybe a month. Ask me in a year or so. Although the pioneer customer service line is inactive, I have no doubt that Best Buy will take care of me if needed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your thoughts, MarthaL! We're glad to hear you're happy with your Pioneer 24" Class LED HD Xumo Smart TV so far, and it's great to know you're feeling confident about your experience. We appreciate your feedback and hope the enjoyment continues well beyond the first month! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is great. The sound is a little hollow.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that you're enjoying the great picture quality. Your comments about the sound are valuable to us, and we appreciate you taking the time to share your experience. We're glad you're overall satisfied with your purchase. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using as a monitor for my new desktop computer,plus I can stream ball games.Working good so far.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that the Pioneer 24” Class LED HD Xumo Smart TV is working well as a monitor for your new desktop computer and that you're enjoying streaming ball games. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new setup! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good affordable tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for the price. Picture quality is pretty decent and does the job. I didn’t need anything too fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Puoneer 24” Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Works great and love the picture quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bernie,

      Thank you for your positive review of the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it works great and that you love the picture quality. If you have any questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good tv but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have some issues to conect iphone to mirroring otherwise works perfect!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Pioneer 24” Class LED HD Xumo Smart TV. I'm glad to hear that it works perfectly for you overall. I'm sorry to hear about the issues you're experiencing with connecting your iPhone for screen mirroring.

      To help with this, you can use Apple AirPlay® to mirror your iPhone to your Xumo TV. Make sure both your TV and iPhone are connected to the same Wi-Fi network. If you're still having trouble, please ensure your TV's software is up to date and try restarting both devices.

      If you need further assistance or have any other questions, please don't hesitate to reach out. We're here to help! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Perfect for an RV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely delighted with my purchase! Excellent quality and the price was right!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Shabelle! Happy to hear it’s a perfect fit for your RV. Enjoy the great quality and value wherever the road takes you!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    24 ' smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my kitchen.perfect fit good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the **Pioneer 24” Class LED HD Xumo Smart TV**! It’s wonderful to hear that it fits perfectly in your kitchen and that you found it at a great price. Smart TVs can really enhance the cooking experience with easy access to streaming and other features. If you have any questions or need tips on getting the most out of your new TV, feel free to ask! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mark's kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. So easy to set up and configure with my cable. Great price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, MNett! We're glad the Pioneer - 24” Class LED HD Xumo Smart TV is perfect for Mark's kitchen! We appreciate your feedback and your business. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv little to problems works great with my ps5

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer - 24” Class LED HD Xumo Smart TV, BrentO! We're delighted to hear that you're enjoying the TV and that it works great with your PS5. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great for Kitchen Undercabinet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great - just the right size for kitchen undercabinet mounting, Good picture and good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the feedback, Mori! Sounds like the TV fits perfectly in your kitchen setup. Great to know the picture and price hit the mark!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer holds up to its reputation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is crystal clear and the sound is pretty rich. This is what I expect from Pioneer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice 24 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lil tv it's very easy to setup and it also Has the Bluetooth settings!! I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality at a great price........

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price hands down a great purchase! When you need something capable of doing the job and at a low price.....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Performs well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV for a small space. Clear picture, responsive remote. Probably other benefits that I haven't explored yet.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, BrandonC! We're delighted to hear that you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that the clear picture and responsive remote are meeting your needs in a small space. We hope you continue to discover more benefits as you explore all the features this TV has to offer. If you have any questions or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well better than I felt it would. with the antenna that I picked up, it was hard to believe it work as well as it did. The picture was clear and enjoyed watching the TV. The real challenge will be when I use the TV off the grid come June 2025. there are a lot of trees up north Wisconsin.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DavidP, for your positive feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it exceeded your expectations with the antenna and that you're enjoying the clear picture. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Best of luck with your off-grid adventure in Wisconsin! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer