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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Clearance
$75.99
Save $4
Comp. Value: $79.99

Customer reviews

Rating 4.5 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 501 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV revuew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the sound was great. Perfect for the area we needed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, slmcd! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV is delivering excellent picture and sound quality, and that it fits perfectly in your space. Your experience truly highlights the versatility and performance of this TV—thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 24in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound good. Setup easy and Options offered make use enjoyable. Good purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, PhilS! We're delighted to hear that you found the Pioneer 24” Class LED HD Xumo Smart TV to be an enjoyable and worthwhile purchase. It’s great that the picture and sound quality meet your expectations and that setup was easy. Your support means a lot, and we appreciate you sharing your experience! Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this in my spare room by my computer, great price and great quality, going to buy another

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, Kelespo! We're delighted to hear that your Pioneer 24” Class LED HD Xumo Smart TV is perfect for your spare room and computer setup. It's fantastic that you're impressed with its price and quality, and we appreciate your intention to purchase another one. Your positive comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up nice picture. Works well with streaming product

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Paul! Glad to hear the setup was smooth and the picture quality is hitting the mark. Sounds like it’s streaming just the way it should!
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Airplay feature & boot process need work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to stream exercise videos from my phone. This tv drops its Airplay presence after it turns off. When turned on, it takes about 5 mins to show as an Airplay option. None of my other TVs (SONY and TCL) do this. I have disabled all power saving features and reserved an IP address for the TV, but neither change made a difference. I also hate that it will not turn on to last app in use.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for your feedback on the Pioneer - 24” Class LED HD Xumo Smart TV, JWhitmire. We understand your concerns regarding the AirPlay functionality and the slow boot-up time. We appreciate you sharing your experience with us. We recommend checking for any available software updates for your TV. We apologize for any inconvenience this may have caused. Please contact our Pioneer customer support team (1-800-421-1404) for further assistance. - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the office. It has a clear picture and is a "smart TV". I use it for YouTube and Pluto without issue.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer - 24” Class LED HD Xumo Smart TV! We're delighted to hear that it has been a great addition to your office, providing a clear picture and seamless access to YouTube and Pluto. Your feedback is greatly appreciated and helps us continue to offer quality products that meet our customers' needs. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, relatively easy interface and set up. Like most smart TV's a little slow to process channel changes.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BayAreaBuyer, for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you find the picture nice and the interface and setup relatively easy. Your insights on the channel processing speed are valuable to us. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Good number of ports. Picture is better than expected. Incredible value for money. My only wish is that it was slightly bigger!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you're pleased with the number of ports, picture quality, and overall value. Your input is valuable to us, and we appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Aqesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. For the price well worth it. Definitely recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RussellJ, for the fantastic feedback! We're thrilled to hear that your Pioneer 24" Smart TV has become a favorite and that it lives up to the high standards you've come to expect from Pioneer products. Your enthusiasm truly inspires us—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and a good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Good picture quality and excellent user interface. Much better than its competitors.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Revilo,

      Thank you for your great review! We’re delighted to hear that you’re enjoying your Pioneer 24” Class LED HD Xumo Smart TV. It’s wonderful to know that you find the picture quality and user interface excellent, and that it stands out compared to its competitors. We appreciate your feedback and are glad you chose us for your purchase. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    S. Willis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great buy if you need a tv for a small space,it is packed with helpful features, The picture is very crisp and clear.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, user601106! We're delighted to hear that you find your Pioneer 24” Class LED HD Xumo Smart TV to be a great buy for small spaces and that you're enjoying its helpful features and crisp, clear picture. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture- lots of features - great value - no complaints here!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TammieD! We're so glad to hear you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV and finding great value in its features and picture quality. Your positive feedback truly means a lot and reflects the kind of experience we love to see! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    the smart software is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart software is bad. the picture is ok for such a small tv. I use it mainly for music in my shop.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer! Thank you for reaching out to us. We appreciate you taking the time to let us know about your experience with the Pioneer 24" Class LED HD Xumo Smart TV. We’re glad to hear the picture quality works well for your needs, especially in your shop environment. We’re sorry to learn that the smart software hasn’t met your expectations. Your comments are valuable, and feedback like yours helps us continue improving the overall performance and user experience of our products. Poojitha | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good color, good quality, and good sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KarenM, for your wonderful feedback! We're thrilled to hear that you're enjoying the TV’s vibrant color, sound quality, and overall value—it’s always great to know when a product meets expectations across the board. Your satisfaction means a lot, and we truly appreciate you taking the time to share your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Works perfectly Great price and service. Recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, Ragman! It’s wonderful to hear that your Pioneer 24" Smart TV is performing perfectly and that you’re happy with both the value and the service. Your recommendation is truly appreciated and helps others see what a solid choice this TV can be! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to set up.Very easy to mount.Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, JoeJ! We're glad to hear that your Pioneer 24” Class LED HD Xumo Smart TV was easy to set up and mount—sounds like a smooth and satisfying experience. We appreciate the recommendation and are happy it's been a great fit for you! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and easy to use. This TV accesses many streaming options.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, RosemaryL! We're delighted to hear that you're enjoying the clear picture quality and the wide range of streaming options available on your Pioneer Smart TV. It’s great to know it’s been easy to use and a great fit for your entertainment needs—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Pioneer TV. I've had no complaints with either one. Great TV for a great price. I'd recommend it to anyone.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Vick! We're thrilled to hear that you're enjoying your second Pioneer TV and that both have met your expectations. It's wonderful to know that you find them to be great TVs at a great price. Your recommendation means a lot to us. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    David's Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that works like a champ from morning to the evening and a great price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DavidL, for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that it's performing like a champ throughout the day and that you find it to be a great value. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great tv for an amazing price! Works great in our camper !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the lovely feedback, Chrystal! We're so glad to hear that your Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your camper and that you're enjoying its performance and value. It’s great to know it’s making your travels even more enjoyable—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer