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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $75.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 494 reviews
  • Rated 5 out of 5 stars

    Great small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well better than I felt it would. with the antenna that I picked up, it was hard to believe it work as well as it did. The picture was clear and enjoyed watching the TV. The real challenge will be when I use the TV off the grid come June 2025. there are a lot of trees up north Wisconsin.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DavidP, for your positive feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it exceeded your expectations with the antenna and that you're enjoying the clear picture. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Best of luck with your off-grid adventure in Wisconsin! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use my tube tv in my study but having to buy a converter from Analog to Digital plus the connection wires it was cheaper just buying this TV. Works great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 24" Class LED HD Xumo Smart TV!

      We’re glad to hear it was a cost-effective and convenient solution for your study. It’s great to know the TV is working well and delivering the quality you were looking for—without the hassle of converters and extra cables.

      If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew as a birthday gift. He said he loved it so much he watched tv for 20 hours straight.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing, FederalCase7! We're delighted to hear that your nephew loves the Pioneer 24” Class LED HD Xumo Smart TV so much. It sounds like it was the perfect birthday gift! If you have any other comments or need assistance, feel free to reach out! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great little smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little TV so far its great out the box with minimal set up. It did take a while to connect to my internet but perfect since.. Just right for my son and caught it as the "deal of the day".

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, we appreciate the great feedback! It’s awesome to hear the TV was easy to set up and just right for your son. Glad it’s been running smoothly since connecting—sounds like a solid “deal of the day” win!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great buy for cost!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my kitchen. Works great, great picture quality and cant beat the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing, TRACEYP! It’s wonderful to hear that your Pioneer 24" Smart Xumo TV is a great fit for your kitchen and delivering impressive picture quality at such a great value. We truly appreciate your feedback and love knowing it’s adding enjoyment to your space. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv for the size and price. Easy to set up. Picture quality rivals my QLED from Samsung. Good sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the TV’s size, value, and ease of setup. It’s especially great to know the picture quality stands up well next to your QLED from Samsung and that the sound is meeting your expectations. We appreciate your support and trust in our product.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the TV set, got it on sale for $50, image is quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this smaller TV, excellent picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, ordered and was here promptly, for a gift. Works great , no issued, easy set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mark. Thank you for your kind review! We're so pleased to hear that your Pioneer 24" Class LED HD Xumo Smart TV arrived promptly and made a great gift. It’s wonderful to know that setup was easy and everything is working smoothly. If you ever need assistance or have any questions, feel free to reach out. We're always here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 24"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good picture and features for a bargain television.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RogerS, it's great to hear that you're pleasantly surprised by the picture quality and features of your Pioneer 24” Class LED HD Xumo Smart TV! It sounds like a fantastic deal for a bargain television. If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit for my garage entertainment , easy setup and running off a fire stick,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lil tv for guest room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good cheap lil tv for the guest room. Easy setup and controls.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, shep! We're glad to hear that you find your Pioneer 24” Class LED HD Xumo Smart TV to be a good, affordable option for your guest room. It's great to know that the setup and controls were easy for you. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great they are enjoying the purchase It was a gift

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, AltheaC! So glad the gift was a hit. We love hearing that it’s being enjoyed!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good second small tv, does everything i need very well, would probably want something larger for a primary tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts. We’re happy to know that the TV serves your needs well as a secondary unit. It’s great to hear it performs reliably and meets your expectations. We understand that a larger screen might be more suitable for a primary setup, and we appreciate your honest feedback.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great picture and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great little TV at a great price. Highly recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're enjoying the great value and quality of this TV. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great size for my daughter’s room. Perfect picture and size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the size. Right size and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my bedroom. Good voice command. Clear picture and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi RuHernan,

      Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s wonderful to hear that it’s the perfect fit for your bedroom and that you’re enjoying the clear picture, sound, and voice command features.

      Your feedback is valuable and helps others make informed decisions. If you have any further questions or need assistance, please feel free to reach out. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Find Channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new set. I watch it very morning and at dinner time. It's easy to find what I want to watch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RobertaM! We're delighted to hear that you really like your new Pioneer 24” Class LED HD Xumo Smart TV and that it's become a part of your daily routine. It's great to know that you find it easy to navigate and enjoy your favorite shows. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer XUMO provides a great option for Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For areas in need of a small TV and have Spectrum services, the Pioneer Xumo not only provide a good option but also eliminates the need for a cable box if you are open to using the Xumo streaming services. Very satisfied.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, JohnP! It’s great to hear that the Pioneer 24" Smart TV is serving your space well and offering such a convenient solution with Xumo’s built-in streaming—especially when it helps simplify your setup. We're so glad it's meeting your needs and making your viewing experience even more enjoyable! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, cheap and easy to setup. Bought as a gift and they loved it.

    I would recommend this to a friend