Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $75.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 494 reviews
  • Rated 5 out of 5 stars

    AP TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the kitchen counter. Picture sharp and quality sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, DennisP! We're so glad to hear the Pioneer 24" Smart Xumo TV is a perfect fit for your kitchen counter and delivering sharp visuals with quality sound — sounds like a winning setup for everyday enjoyment. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Joey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything ok. Nice picture. Needs a smart tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that you are enjoying the picture quality!

      We understand your comment about wanting a smart TV. Our team is continually working to enhance our products, and your input is invaluable in helping us improve. If you have any specific features or functionalities you would like to see in future models, please feel free to share your thoughts.

      Thank you once again for choosing our product. We hope you continue to enjoy your viewing experience! BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Good Television real Good price and work's perfect and easy to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Juan! We're thrilled to hear the TV is working perfectly and that you found it easy to use. Enjoy your new setup!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Black Friday Special

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great price, would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv for what I needed it for, great picture and sound out of this little thing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the TV met your expectations and delivered great picture and sound quality. It’s always rewarding to know that our products serve their purpose well and bring satisfaction to our customers. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for camping and the garage. Great little tv and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Quality is awesome for the size clear and crisp picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, CoryC! We're thrilled to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV and that you find the picture quality clear and crisp. If you have any other comments or need assistance, feel free to let us know! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far great little tv for the price you can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!! Perfect fit for a kids a room and is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. Using it as a monitor and Tv as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s really clear and the colors are good.!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is surprisingly good. No complaints. Image is sharp and smooth.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Jose! We're thrilled to hear that you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV and that the image quality is meeting your expectations. It's wonderful to know that the TV has exceeded your expectations. Your positive comments are greatly appreciated and help us continue to provide high-quality products. Enjoy your new TV! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    24" Smart TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, sharp picture, can't beat the price. Fast shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extre tv. All I needed smart acccessible for my apps. Only didn’t like sound vibrations that bounce back on table it sat on

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts, Oldtimeuser! We're glad to hear that the Pioneer 24” Smart TV is meeting your needs as a convenient and accessible option for your apps. It’s great to know it fits well as an extra TV in your space, and we appreciate your feedback—it helps highlight what’s working well and what can enhance the overall experience even more. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up, bought it on sale very good value.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing, KevinW! It’s great to hear that the Pioneer 24" Class LED HD Xumo Smart TV delivered a great picture, was easy to set up, and offered excellent value, especially when bought on sale. Sounds like a solid choice for anyone looking for a reliable and affordable smart TV. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great sound. Great Price. Smart TV Features are nice.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JackieS,

      Thank you for your review! We’re thrilled to hear that you’re enjoying the Pioneer 24” Class LED HD Xumo Smart TV. It’s great to know that the picture and sound quality, as well as the smart TV features, have met your expectations. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with a great price. Im using it as a monitor bt still good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Shneeeess! We're glad to hear that you're finding the Pioneer 24” Class LED HD Xumo Smart TV to be a good value and that it works well as a monitor. Your positive comments are greatly appreciated and help us continue to offer excellent products. Enjoy your TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Wasn’t sure it work work up north however it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little smart tv very easy to control and very lightweight

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV, Joshua. It’s great to hear that you find it to be the perfect little smart TV, with easy controls and a lightweight design. Your feedback is valuable and will surely help others looking for a convenient and user-friendly TV! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t add apps but it works great with the ones preloaded

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! We're glad to hear your Pioneer TV is working great with the built-in apps. If you ever want help exploring more features or settings, we’ve got your back!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer