Customer Ratings & Reviews
- Model:
- PN24-551-24U
- |
- SKU:
- 6569626
Customer reviews
Rating 4.5 out of 5 stars with 494 reviews
(494 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
24" tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Nice little TV with a pretty nice picture quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, SSRT! We're glad to hear that you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV and that the picture quality is meeting your expectations. Your positive experience is greatly appreciated! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
Rated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works just fine. No issue connecting everything up to start using . good purchase. quick delivery.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, SylviaJ! We're happy to hear that everything worked smoothly from setup to delivery, and that you're enjoying your new TV. Your experience means a lot to us, and we appreciate you taking the time to share it! Jeth| Pioneer Support.
- Pros mentioned:Price
Rated 4 out of 5 stars
extra TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied. Good Price. Replacing an Older TV that doesnt work
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you’re satisfied with your purchase and found it to be a good price. It’s great to know that the TV is a suitable replacement for your older one. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support
Rated 5 out of 5 stars
Great for the price . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Fits perfectly under the kitchen cabinets.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV fits perfectly under your kitchen cabinets and offers great value for the price. It’s always rewarding to know our products are meeting practical needs while delivering quality performance. We appreciate your support.
Keith | Pioneer Support
- Pros mentioned:Tv size
Rated 5 out of 5 stars
Pioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv works great perfect for a bedroom or small room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Does everything it is supposed to do.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television perfect addition to my deck area . Easy start up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that your new television is the perfect addition to your deck area and that the setup was easy. It’s great to know that you’re enjoying your purchase. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your outdoor viewing experience! Keith | Pioneer Support
Rated 5 out of 5 stars
Good valuve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and enough connections to hookup my computer and a Blu-ray player
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the setup was easy and that the TV offers enough connection options to support your computer and Blu-ray player. It's great to know the flexibility and convenience are meeting your needs. We appreciate your support and hope the TV continues to serve you well. Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great kitchen tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect everything I wanted looks great in the kitchen
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that the product works perfectly and meets all your expectations. It’s great to know that it looks fantastic in your kitchen. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new addition! Keith | Pioneer Support
Rated 5 out of 5 stars
24" Pioneer Xumo TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One more time: I bought it and paid for it online and picked it up later. It turned out it was good for use with my Geekom pc, through an HDMI port for remote presentations. Everything went OK. I also like the voice control. Thank you guys!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RichardA, for sharing your positive experience with the Pioneer 24" Class LED HD Xumo Smart TV! We're glad to hear that it works well with your Geekom PC for remote presentations and that you appreciate the voice control feature. Your feedback is valuable to us, and we're happy everything went smoothly. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice Little TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv works great for my bedroom.. Easy set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that your new TV works great for your bedroom and that the setup was easy. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great camper tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for the price point runs like an expensive tv.
I would recommend this to a friend Rated 5 out of 5 stars
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter as a gift, she loves the smart tv features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that your daughter is enjoying the smart TV features and that the gift was a success. It's always rewarding to know our products bring joy and convenience to families. We truly appreciate your support. Keith | Pioneer Support
Rated 5 out of 5 stars
Great small size budget TV for kitchen or RV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great small TV for my kitchen counter for the price. Works well although the menu is a little slow, this can be expected for a $60 TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ConorJ, for your honest take on the Pioneer 24” Class LED HD Xumo Smart TV. We’re happy to hear it’s found a perfect spot in your kitchen and that you're getting solid performance at such an affordable price. Your insight about the menu speed is appreciated—and you're right, for a $60 TV, it's doing a pretty solid job overall. Tine | Pioneer Support
Rated 5 out of 5 stars
Inexpensive Very Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.24in to use in my Hobby room. Only had it a few weeks and I'm really liking it. Not very expensive so as long as I get 3-4 years service I'll be happy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts, SiantsFan67! We're glad to hear that the 24" Pioneer Smart Xumo TV is a great fit for your hobby room and that you're enjoying it so far—it's always exciting to know when a product brings both value and satisfaction to your space! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well and at an affordable price. Will be great for watching tv on the patio on warm evenings or when entertaining friends.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DeeDee! It’s wonderful to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a great fit for your space and plans—especially for those cozy patio evenings and entertaining moments. Your feedback truly captures the versatility and value this TV brings! Jeth | Pioneer Support.
Rated 3 out of 5 stars
Tv actually works well but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What i find really annoying is that the tv randomly interrupts you with either the connect to wifi screen or the setup anntenna screen even if i never touch the remote at all and the only way to get out of it is the remote annoying if playing game or watching tv otherwise it has a long start time each tv seems to be different, this is second tv shows logo then takes up to 1min to respond to remote if unplugged if it is left plugged in then functions like any standard tv in power up time supposedly uses 1080p despite being advertised as 720p otherwise the tv works great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback on the Pioneer - 24” Class LED HD Xumo Smart TV, AppropriateAdreddit. We understand your frustration with the unexpected interruptions and startup delays.
We appreciate you sharing your detailed experience.
For any assistance with troubleshooting these issues, please don't hesitate to contact Pioneer customer support team (1-800-421-1404) directly. They can provide specific guidance and support tailored to your situation. - Mae | Pioneer Support
Rated 5 out of 5 stars
Great little smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV. I use it outside. Love that it connects to blutooth speaker. Easy to use and set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Gilbert! We're glad to hear that the Pioneer 24” Smart Xumo TV is a perfect fit for your outdoor setup and that you're enjoying the convenience of Bluetooth connectivity and easy setup—it's always wonderful to know our products are adding flexibility and enjoyment to your space! Jeth| Pioneer Support
Rated 5 out of 5 stars
Best little TV Kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice small TV for my Kitchen! It was so easy to set up and I get lots of channels for free!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Etteval! We're so happy to hear that the Pioneer 24” Smart Xumo TV is a perfect fit for your kitchen and that the setup was a breeze—it's great to know you're enjoying the variety of free channels and the convenience it brings to your space! Jeth| Pioneer Support
Rated 5 out of 5 stars
Pioneer TV’s are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Pioneer tv that we have bought in the last few months. We are very happy with both TV’s.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, JohnW! It’s wonderful to hear that you’ve chosen Pioneer TVs more than once and are happy with both—your continued satisfaction means a lot. We truly appreciate you sharing your experience and being part of the Pioneer family! Jeth | Pioneer Support.
















