Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
Great kitchen counter tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smaller TV that fits perfectly under kitchen cabinets on the counter top. Very easy to connect to our wifi. Couldn't be happier.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Arizonasparky! We're delighted to hear that the Pioneer 24” Class LED HD Xumo Smart TV fits perfectly in your kitchen and was easy to connect to WiFi. It’s wonderful that you’re so happy with your purchase! Your support means a lot to us. Tine | Pioneer Support
Pioneer TV’s are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Pioneer tv that we have bought in the last few months. We are very happy with both TV’s.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, JohnW! It’s wonderful to hear that you’ve chosen Pioneer TVs more than once and are happy with both—your continued satisfaction means a lot. We truly appreciate you sharing your experience and being part of the Pioneer family! Jeth | Pioneer Support.
- Cons mentioned:Remote control
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not bad picture-wise but the remote is impossible to use, voice control through the microphone stopped working 2 weeks into it and I changed the batteries and it still doesn't work, and it took me 3 weeks to figure out how to get to the national news. I rather wish I hadn't given my Roku TV away now. Thought I'd be brave and try this new type of TV but it just sucks in comparison to Roku.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .“Thank you for taking the time to share your experience with the Pioneer 24” Xumo Smart TV. We’re glad to hear the picture quality met your expectations, and we’re truly sorry that the remote and voice control issues made the overall experience frustrating. That’s not the ease and reliability we want for our customers. Your feedback about navigation and feature performance is incredibly valuable, and it helps highlight where improvements are needed. We appreciate your honesty and hope your next TV experience is a much better fit for your needs.”
Narendra | Pioneer Products
Great for a kids room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine for the price! Takes a little bit to turn on with the remote but overall happy with my purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, RachaelH! We're glad to hear that your Pioneer Smart TV is working well and that you're happy with your purchase. It’s great to know it’s delivering solid performance and value—your input is truly appreciated! Jeth | Pioneer Support.
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV with old type connections. Perfect size for small bedroom
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, STEFANC! We’re pleased that the Smart TV features and classic connections are meeting your needs. Perfect size and performance make it a standout. Tine | Pioneer Support
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Much needed upgrade for in-laws phones. Easy to set up and use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, Bern! We're so glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV has been a great upgrade and easy to set up for your in-laws. It’s always rewarding to know when a product brings convenience and satisfaction—your feedback is truly appreciated! Jeth| Pioneer Support.
Good TV, limited apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with TV, but there are limited apps. There is no app store to add more apps. If I would have known that before purchasing - i would not have purchased.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RoyS. Thank you for your feedback. We’re glad to hear that the picture quality meets your expectations and that the screen size works well for your space. It’s also good to know the volume is nearly suitable for your bedroom setup. Your input helps us continue improving and offering products that fit a variety of needs and environments.
Keith | Pioneer Support
Great little TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a SMART TV for less than $100 - the picture is not great - if is a little fuzzy compared to others i have.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, TcPcAkE! We're glad to hear you’re enjoying the value and smart features of the Pioneer 24” Class LED HD Xumo Smart TV—it's impressive how much functionality is packed into such an affordable option, and your input helps highlight the accessibility of smart entertainment for everyone. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are good. Lacking programming features.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, JamesK! We're glad to hear you're enjoying the picture and sound quality of your Pioneer 24" Smart TV. Your input is truly appreciated and helps us continue to enhance the overall experience—thanks again for sharing your thoughts! ! Jeth | Pioneer Support.
Pioneer Xumo Great video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is so clear. What I likes the most is its remote controller. Still has number keys. Not many Smart Tvs have them nowadays. It makes easier to use for my grandma.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Patch! We're glad to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that you appreciate the clear image quality and the remote controller with number keys. If you have any other questions or need further assistance, feel free to reach out!
- Shiela | Pioneer Support
Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and that is all that matters. So far so good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 24" Class LED HD Xumo Smart TV! We're glad to hear it's working well for you—sometimes simple and reliable is exactly what matters most.
If you ever have questions or need support down the line, feel free to reach out. We appreciate you choosing Pioneer! Ivy | Pioneer Support
Nice budget tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV for my kitchen and this was a good buy. Color is good and the setup was simple. I took off a star because the volume could be a lot better and there is some lag when changing channels. For the price it a good tv.
I would recommend this to a friendPioneer 24" Class TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, just purchased a 2nd one. The features are perfect & easy to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Buying a second one says it all. Happy to hear the features and setup experience made it an easy choice again!
— Shiela | Pioneer Support
- Pros mentioned:Ease of use
Wouldn't buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price. Still trying to figure out why it occasionally goes back to the home page. Only bought this cause I wanted something small to take out to the porch. Most of the brands I grew up with ain't around any more. I didn't want a smart TV.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Douglas, We’re sorry the smart features and unexpected "home page" glitches are causing frustration, to assist you on troubleshooting Please contact us on: 1-877-467-4289, Monday–Saturday, 8 a.m. to 9 p.m. CT
Lucien | Pioneer
- Pros mentioned:Picture quality
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Takes a bit to warm up and I don’t find the functions intuitive. The picture is very good though.
No, I would not recommend this to a friend the smart software is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the smart software is bad. the picture is ok for such a small tv. I use it mainly for music in my shop.
No, I would not recommend this to a friendBest Buy Quality & value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful value for the price. Quality nsme brand tv . Quick and profesional delivery. Overall, worthwhile product purchase from an excellent comoany.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ChrisS,
Thank you for your fantastic review! We're delighted to hear that you find our Pioneer 24” Class LED HD Xumo Smart TV to be a wonderful value and a quality name brand. It's great to know that the delivery was quick and professional, and that you're satisfied with your purchase. Patricia | Pioneer Support
Mom's t v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for mom, work's great, no issues. She's very satisfied.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for the kind words! We're so glad your mom is enjoying her new TV—sounds like it was a perfect gift. Appreciate you sharing her satisfaction with us!
— Shiela | Pioneer Support
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great just great. .........................
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RaymondB. We're pleased to hear your 24" TV is working and looking great. Your short and sweet review is greatly appreciated. Tine | Pioneer Support
Bargain TV for kids rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a cheap tv for a small room or kids room. This is ideal.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the feedback, CliveS! It’s great to hear that the Pioneer 24" Smart TV is fitting well in your space and serving its purpose effectively. Your insight is helpful for others looking for a practical and budget-friendly option for smaller rooms—appreciate you sharing your experience! Jeth | Pioneer Support.