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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Clearance
$75.99
Save $4
Comp. Value: $79.99

Customer reviews

Rating 4.5 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 501 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    24" tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice little TV with a pretty nice picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied. Good Price. Replacing an Older TV that doesnt work

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re satisfied with your purchase and found it to be a good price. It’s great to know that the TV is a suitable replacement for your older one. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Works for a long time and has no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv works great perfect for a bedroom or small room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television perfect addition to my deck area . Easy start up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that your new television is the perfect addition to your deck area and that the setup was easy. It’s great to know that you’re enjoying your purchase. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your outdoor viewing experience! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great kitchen tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect everything I wanted looks great in the kitchen

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that the product works perfectly and meets all your expectations. It’s great to know that it looks fantastic in your kitchen. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new addition! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Little TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv works great for my bedroom.. Easy set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that your new TV works great for your bedroom and that the setup was easy. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camper tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv for the price point runs like an expensive tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extre tv. All I needed smart acccessible for my apps. Only didn’t like sound vibrations that bounce back on table it sat on

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts, Oldtimeuser! We're glad to hear that the Pioneer 24” Smart TV is meeting your needs as a convenient and accessible option for your apps. It’s great to know it fits well as an extra TV in your space, and we appreciate your feedback—it helps highlight what’s working well and what can enhance the overall experience even more. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, the price was good for this size , brand and quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KaylaP, for your kind words! We're so glad to hear that the Pioneer 24" Class LED HD Xumo Smart TV has delivered great value and quality for you. It’s wonderful to know the size, brand, and features all came together to create a satisfying experience. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    24" Pioneer Xumo TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One more time: I bought it and paid for it online and picked it up later. It turned out it was good for use with my Geekom pc, through an HDMI port for remote presentations. Everything went OK. I also like the voice control. Thank you guys!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RichardA, for sharing your positive experience with the Pioneer 24" Class LED HD Xumo Smart TV! We're glad to hear that it works well with your Geekom PC for remote presentations and that you appreciate the voice control feature. Your feedback is valuable to us, and we're happy everything went smoothly. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so so so much def a great tv for playing games

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback, Kroo! We're thrilled to hear that you're enjoying your Pioneer 24” Class LED HD Xumo Smart TV and that it's enhancing your gaming experience. Your satisfaction is our top priority, and we appreciate you sharing your positive experience with us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    nice 24 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Voice remote not working all the time.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi richmill20,

      Thank you for your feedback! We’re glad to hear that the setup process for your Pioneer 24” Class LED HD Xumo Smart TV was easy. We’re sorry to learn that the voice remote isn’t working consistently. We understand how important it is for all features to function properly.

      Please reach out to our customer support team so we can assist you with the voice remote issue. We’re here to help and ensure you have the best possible experience with your TV. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    24 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is great! The legs are a pain though. They’re wobbly and don’t lock in well :/

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your thoughts, CarlyT! We're thrilled to hear you're enjoying the TV and appreciate your feedback about the stand design—it’s insights like yours that help us continue to enhance the overall experience. Your input is truly valued and will be shared with the team as we strive to make every detail as seamless as the viewing experience. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great small size budget TV for kitchen or RV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small TV for my kitchen counter for the price. Works well although the menu is a little slow, this can be expected for a $60 TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ConorJ, for your honest take on the Pioneer 24” Class LED HD Xumo Smart TV. We’re happy to hear it’s found a perfect spot in your kitchen and that you're getting solid performance at such an affordable price. Your insight about the menu speed is appreciated—and you're right, for a $60 TV, it's doing a pretty solid job overall. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good valuve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and enough connections to hookup my computer and a Blu-ray player

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear that the setup was easy and that the TV offers enough connection options to support your computer and Blu-ray player. It's great to know the flexibility and convenience are meeting your needs. We appreciate your support and hope the TV continues to serve you well. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV ok but unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is doing good, but getting there was a struggle with everything I had to go through for over 3 months just to get a tv delivered? Best Buy was all the problems and absolutely would never call me to square away!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is not bad picture-wise but the remote is impossible to use, voice control through the microphone stopped working 2 weeks into it and I changed the batteries and it still doesn't work, and it took me 3 weeks to figure out how to get to the national news. I rather wish I hadn't given my Roku TV away now. Thought I'd be brave and try this new type of TV but it just sucks in comparison to Roku.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      “Thank you for taking the time to share your experience with the Pioneer 24” Xumo Smart TV. We’re glad to hear the picture quality met your expectations, and we’re truly sorry that the remote and voice control issues made the overall experience frustrating. That’s not the ease and reliability we want for our customers. Your feedback about navigation and feature performance is incredibly valuable, and it helps highlight where improvements are needed. We appreciate your honesty and hope your next TV experience is a much better fit for your needs.”

      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer TV’s are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Pioneer tv that we have bought in the last few months. We are very happy with both TV’s.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, JohnW! It’s wonderful to hear that you’ve chosen Pioneer TVs more than once and are happy with both—your continued satisfaction means a lot. We truly appreciate you sharing your experience and being part of the Pioneer family! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer