Customer Ratings & Reviews
- Model:
- PN32-551-24U
- SKU:
- 6569962
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the TV's picture quality, ease of use, and affordable price. Many also appreciate its size and simple setup. However, some customers have noted issues with connectivity, app performance, and volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Very nice tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really pretry good. Sound is about you expect from any tv. Seems to not have much lag. Overall for the price its a nice tv. Better than most at this price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Shawnb! We’re grateful for your recognition of the TV’s picture and performance. It's great to hear that it stands out at its price point. Tine | Pioneer Support
- Pros mentioned:Picture quality
Pretty good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little slow to take commands from the remote which becomes frustrating if you're trying to rewind a program. But, the picture quality and sound are good. I would recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, NKSailor, for your honest review. We’re glad the picture and sound delivered a strong experience, and we appreciate your feedback on the remote response. It helps us improve usability. Tine | Pioneer Support
- Pros mentioned:Picture quality
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is crisp and vibrant, and the sound is surprisingly clear for a TV this size. Setup was quick and easy, and the interface is user-friendly. It’s a perfect fit for a bedroom, office, or small living room. Great value for the price — highly recommend!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Morty, for your fantastic feedback on the Pioneer 32” Class LED HD Smart Xumo TV! We're delighted to hear that you're enjoying the crisp and vibrant picture quality, clear sound, and user-friendly interface. It's great to know that the TV fits perfectly in various spaces and offers excellent value for the price. Your recommendation is greatly appreciated. Enjoy your new TV! Jeth | Pioneer Support
- Pros mentioned:Price, Size
Worth Every Penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV performed past expectations for the price. Great for a smaller room in your house!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .It sounds like KennethG had a great experience with the Pioneer 32” Class LED HD Smart Xumo TV! It’s always nice to hear when a product exceeds expectations, especially at a good price point. This TV seems like a solid choice for a smaller room. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Secretly amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, the sound and resolution are amazing. I was expecting much but was left amazed by its features and quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, OscarM! We're thrilled to hear how much you're enjoying your Pioneer 32 Class LED HD Smart Xumo TV. It's great to know that the sound and resolution have exceeded your expectations and that you're so happy with its features and quality.
- Shiela | Pioneer Support
- Cons mentioned:Volume control
Tv report
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I use it for my kids room the only thing I don’t like is the remote I can’t download an app and if I loose it then I can’t work the tv. Nobody sells the remote solo so I would have to buy it all over again and a universal remote doesn’t work.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your experience, ErikaJ! We're glad to hear the TV is serving your kids' room well. We understand how important convenience is, and your feedback about the remote highlights an area that matters to many families. Your input helps us better understand how users interact with their devices day-to-day, and we truly appreciate you taking the time to share it. Jeth| Pioneer Support.
- Pros mentioned:Size
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the room perfectly Great deal for for the money
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your experience! We're thrilled to hear the Pioneer 32" Class LED HD Smart Xumo TV is a perfect fit and offers great value. It’s always wonderful to know when a product complements your space and delivers on affordability. Your feedback highlights the thoughtful design and smart features that make this TV a great choice for everyday viewing. We truly appreciate your kind words and hope you continue enjoying your entertainment setup! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
32" pioneer tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only $79 for kids room, just like the 55" works great and has all the thing's that more expensive tv's have.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear the TV is working well in your kids’ room and that it offers the same great features found in more expensive models. It’s always rewarding to know our products provide excellent value and performance at an affordable price. Keith | Pioneer Support
- Pros mentioned:Picture quality
Not a bad tv for the price,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv for the price! Easy to set up. Decent picture quality. The speakers are a little on the low end. But overall the tv was worth the price and would recommend to a friend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, Mark56208! We're glad to hear that the Pioneer 32” Smart TV delivered a setup experience and picture quality that met your expectations, and it's great to know you found it to be a worthwhile choice. Your recommendation means a lot, and we truly appreciate you taking the time to share your experience! Jeth | Pioneer Support.
- Pros mentioned:Price, Size
Rolling TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and price for my standing tv stand. I can move it to the kitchen with ease!
I would recommend this to a friend - Pros mentioned:Picture quality
Good value for your money!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price. It has all the apps I need and the picture and sound quality are decent for my needs. I wall mounted this very easily in a bedroom for when my nephews visited and they love it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, LMPV! It’s fantastic to hear that the Pioneer 32" Smart TV is hitting all the right notes for you—from the convenient app selection to the picture and sound quality that suit your needs perfectly. We're especially glad it was easy to set up and brought joy to your nephews during their visit—sounds like a win all around! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Excellent Value Despite Flaws
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is quite good, but the sound is not. The sound is very thin and mid-range forward, slightly harsh and even crackly. The user interface is very slow, though the remote is great - very simple and effective. All this said, I still gave it 5 stars based on the picture quality and the value proposition. If you pair it with some decent speakers, it's quite a good little television.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi StephenB,
Thank you for your detailed review! We’re glad to hear that you appreciate the picture quality and value of the Pioneer 32” Class LED HD Smart Xumo TV. We apologize for the issues you’ve experienced with the sound and user interface. Pairing it with decent speakers is a great suggestion to enhance the audio experience.
If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great Price !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s a great buy and the picture is very nice can’t ask for more for the price I bought 2 of them
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Wow, Cesar—two TVs! That’s awesome. We’re so glad you found great value in the 32" Pioneer. It’s great to know the picture quality impressed you enough to double up. Thanks for the support!
- Shela | Pioneer Support
- Pros mentioned:Picture quality, Size
Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, good quality, small but still good i don't mind looking at everyday.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, JarodS! We're glad to hear that you're enjoying your Pioneer 32” Class LED HD Smart Xumo TV and that its quality meets your expectations. It's great to know that it fits well into your daily routine. Your positive comments are much appreciated and help us continue to provide excellent products. Enjoy your TV! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Ease of use, Picture quality
Good picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality and very easy to set up. I would recommend this TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, Tony! We're glad to hear that you found the Pioneer 32” Class LED HD Smart Xumo TV easy to set up and that you're enjoying the good picture quality. Your recommendation means a lot to us. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Highly recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and sound. This is the perfect addition to my kids room. So easy and does not take up too much space like our old one. Quality and price can not be matched, this tv is amazing! Highly recommend to everyone!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 32" Class LED HD Smart Xumo TV! We're thrilled to hear that it fits perfectly in your kids' room, offers awesome picture and sound quality, and doesn't take up too much space. Your feedback is greatly appreciated and helps us continue to offer quality products at unmatched prices. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
32 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use, Nice price and our sales person knew what he was talking about. I love shopping at Best Buy for our electronics
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Lenny! We’re thrilled the TV’s picture and ease of use stood out, and it’s wonderful to know your experience at Best Buy made the purchase even better. Tine | Pioneer Support
- Pros mentioned:Picture quality, Price
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv for the price hands down.. Great picture sound and features.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, nezy, for your fantastic feedback! We're thrilled to hear that you find the Pioneer 32” Class LED HD Smart Xumo TV to be the best for its price, with great picture, sound, and features. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962
- Pros mentioned:Picture quality, Price
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv cheap and good quiality, inhave Netflix and hbo too
I would recommend this to a friend - Cons mentioned:Connectivity
Great TV, but no LAN Connector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy to set up. One major downside is that there is not a LAN connection to hard wire an internet connection. You have to depend on good WiFi to get consistent signal. I ended up using this TV in a different room than intended because of buffering. I would suggest buying a TV with a LAN connection if you have any distance whatsoever from a router.
I would recommend this to a friend
