Customer Ratings & Reviews
- Model:
- PN40-551-24U
- |
- SKU:
- 6569888
Customer reviews
Rating 4.4 out of 5 stars with 580 reviews
(580 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
About item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good picture color.. easy set up. Ordered online with easy process...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, MelissaG! We’re glad the setup was simple and that you’re enjoying the vibrant picture quality. We appreciate you choosing Pioneer! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value on all features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Affordable, Excellent picture. Features rival sets costing four times the amount.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, DanielB! We're glad to hear you're enjoying the Pioneer 40” Smart Xumo TV and that it’s delivering excellent picture quality and features that stand out. It’s always exciting to find such strong value in a product—enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid extra TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great extra TV, hung it outside on the patio. perfect size and quality is nice, cant not beat the price. would def purchase again if needed for a gift
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV, Chaser! We're delighted to hear that it's the perfect size and quality for your patio, and that you found it to be an excellent value. It's great to know that you'd consider purchasing it again as a gift. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Great picture, intuitive menus, decent sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Russ! We're glad to hear that your Pioneer 40" Smart Xumo TV is delivering a great viewing experience with its picture quality, user-friendly interface, and sound performance. It’s always rewarding to know when a product offers excellent value—thanks for sharing your thoughts! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, but no rj45 port for physical cable. And the red light even when configure to be off, its stay on anyway.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you find the TV to be of good quality. We apologize for the inconvenience caused by the lack of an RJ45 port and the issue with the red light staying on.
We take full responsibility for these issues and would like to help resolve them. For the red light issue, please try the following steps: go to the TV settings, navigate to the LED indicator settings, and ensure that the standby light is turned off. If the problem persists, our customer support team can provide further assistance.
Your feedback is valuable to us and helps improve our products and services. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Thank you for choosing Pioneer. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
For the price it is very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is good, quick on and off Perfect bedroom TV
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Patriciar! Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying your Pioneer 40" Smart TV and that it's a great fit for your bedroom. It's wonderful to know the picture quality and quick performance are meeting your expectations, especially at such a great value. If you ever need any tips or support with your TV, feel free to reach out. Happy watching!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer Xuto TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Rey good picture!! Easy & convient ordering and pick up!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, MarlaT! We’re so glad to hear you’re enjoying the TV’s picture quality and that the ordering and pickup process was smooth. That’s exactly the experience we hope to deliver! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv . Easy to set up great picture quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your kind words and for taking the time to share your experience with the Pioneer 40" Class LED HD Smart Xumo TV!
We're thrilled to hear that you’re enjoying the great picture quality and found the setup process easy. It’s always wonderful to know when a product meets expectations and brings satisfaction to our customers.
If you ever have questions or need assistance with features, we’re here to help. Enjoy your new TV and happy viewing! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would Definitely Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great picture and I put it in my bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great review of the Pioneer 40" Class LED HD Smart Xumo TV!
We’re so happy to hear that you’re enjoying the picture quality and that it’s a perfect fit for your bedroom setup. It’s always rewarding to know our TVs are bringing comfort and clarity to our customers’ spaces.
If you ever need support or tips to get even more out of your TV, we’re here to help. Thanks again for your recommendation and for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv picture! Very happy with this purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your excellent review of the Pioneer 40" Class LED HD Smart Xumo TV!
We’re so happy to hear that you’re enjoying the picture quality and are satisfied with your purchase. It’s always great to know our TVs are delivering a positive experience and meeting expectations.
If you ever have questions or want tips to explore more of the TV’s features, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv for all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv fits all of my needs Fits the area it is situated in Clarity of picture
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MarkB. We're glad to hear the TV suits your space and delivers the picture clarity you were looking for. It’s always great when performance and placement come together seamlessly. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for price and nice pictures. No complaints.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BIANCAM, for your positive comment. We’re pleased to know the Pioneer 40" Class LED HD Smart Xumo TV is meeting your expectations with great visuals and reliable performance. It’s always rewarding to hear there are no complaints. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
It is a great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound is so good everyone should buy it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the enthusiastic feedback, Amanda! It’s wonderful to hear that the picture and sound quality of your Pioneer Smart TV are making such a strong impression. We truly appreciate your recommendation—it’s great to know the TV is delivering a satisfying experience that you’re excited to share! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good i love it so much good tv good quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the enthusiastic feedback, YeniC! We're thrilled to hear how much you're loving the Pioneer 40" Class LED HD Smart Xumo TV and that its quality is making a great impression. Your excitement truly means a lot! Jeth| Pioneer Support.
Rated 4 out of 5 stars
Tv for 16 yr old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. She's super happy with it. Fits perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing, AaronS! It’s wonderful to hear that the TV made such a great gift and that it fits perfectly—sounds like a win all around. We’re so glad she’s happy with it, and we truly appreciate you taking the time to share your experience! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Excellent purchase!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this TV. It was a gift for my niece for her 15th birthday. She was delighted and very happy with her gift; she didn't expect it... She really enjoys watching her favorite series and soap operas. We definitely made a good purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MariaM, for such a heartwarming review. We’re thrilled your niece loved her birthday gift and that the TV is bringing joy through her favorite shows. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far clear sharp picture and doing well. Does great and works well with my sound bar
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DanielG, for the great feedback! We're glad to hear that your Pioneer 40" Smart TV is delivering a clear, sharp picture and working seamlessly with your sound bar—it’s always rewarding to know when everything comes together for a smooth and enjoyable setup. Thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV especially for the sale price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and it works great pictures clear just needed to replace my 42 inch Flat screen in my bedroom. That I barely
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi QueenAminahDiamond,
Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you found it to be a great deal and that the picture quality is clear.
It's wonderful to know that it works well as a replacement for your previous TV in your bedroom. Your satisfaction is important to us, and we're happy that our product meets your needs. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and has a good out and sound for the procy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DannyM, for sharing your experience with the Pioneer 40" Class LED HD Smart Xumo TV. We’re glad to hear it’s working well and that you’re enjoying the picture and sound quality for the price. Your feedback helps us continue to deliver value and performance where it matters most. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice and has some amazing features. The image is clear and doesn't buffer much.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's fantastic to hear, ElizabethE! We're thrilled that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and finding the image clear with minimal buffering. We designed it with those amazing features in mind, so it's wonderful to know it's delivering a great experience for you. If you have any other questions or need further assistance, feel free to contact our Pioneer customer support team (1-888-287-7658). - Mae | Pioneer Support


















