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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Your price for this item is $161.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 555 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fits all of my needs Fits the area it is situated in Clarity of picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MarkB. We're glad to hear the TV suits your space and delivers the picture clarity you were looking for. It’s always great when performance and placement come together seamlessly. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv yet for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazingly clear real-life picture on this tv. I liked this picture quality so much untill i bought another 40 inch and a 32 inch, I am very satisfied. Thank you pioneer and Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All of the above

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great price can’t pass the deal. Definitely an excellent deal.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Brad. We’re glad to hear the Pioneer Smart Xumo TV delivered exceptional value and exceeded expectations. It’s always rewarding when a great price and solid performance come together to make a standout purchase. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv - You won't be disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, sound, and that I can access local channels by inputting the channel number and choosing from the channels listed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KimS, for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the picture and sound quality, as well as the convenience of accessing local channels. Your positive comments are greatly appreciated and help us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for an awesome price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV that is super affordable but with all the bells and whistles. Great resolution, wall mountable, smart apps. Even a pretty good speaker. I highly recommend it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer - 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great resolution, smart apps, and the overall value it offers. Your recommendation means a lot to us, and we're glad to know that the TV meets your expectations. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Rocketfish™ Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and the speakers are amazing. I was pleasingly surprised.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, VickiR! We're so glad the picture and sound quality exceeded your expectations. Enjoy your new Pioneer 40" Smart TV—it sounds like a great match!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and sound would recommend to anyone

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MeganM! We’re grateful for your recommendation and happy you’re enjoying the sound and overall quality of the product. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far clear sharp picture and doing well. Does great and works well with my sound bar

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DanielG, for the great feedback! We're glad to hear that your Pioneer 40" Smart TV is delivering a clear, sharp picture and working seamlessly with your sound bar—it’s always rewarding to know when everything comes together for a smooth and enjoyable setup. Thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this tv works it has a very good sound and it’s loud

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, VictorA. We're glad the sound quality and overall performance of your 40" Pioneer TV exceeded expectations. It's great to know you're loving the way it works. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Bought this for my mother in law. Largest TV that would fit in her old entertainment unit. Excellent picture and sound for a TV of this size. She’s happy which makes me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works perfect. Never knew they had pioneer TVs. I would recommend these TVs to anybody that loves pioneer and for those that wouldn’t give it a shot.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LouieV, we’re so glad you gave Pioneer a shot and even happier to hear it’s working perfectly for you! It’s true, Pioneer is back with a fresh lineup of smart TVs powered by Xumo, and we’re proud to bring the legacy of quality and innovation into today’s streaming world. Thanks for recommending us to others it means a lot! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very nice and has some amazing features. The image is clear and doesn't buffer much.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's fantastic to hear, ElizabethE! We're thrilled that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and finding the image clear with minimal buffering. We designed it with those amazing features in mind, so it's wonderful to know it's delivering a great experience for you. If you have any other questions or need further assistance, feel free to contact our Pioneer customer support team (1-888-287-7658). - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Tv for 16 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. She's super happy with it. Fits perfect

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing, AaronS! It’s wonderful to hear that the TV made such a great gift and that it fits perfectly—sounds like a win all around. We’re so glad she’s happy with it, and we truly appreciate you taking the time to share your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it was nice and cheap, the picture and sound are good and the software just works

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Ruby, for the lovely feedback! We're so happy to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV—from the great picture and sound to the smooth software experience, it sounds like a perfect match. We truly appreciate you sharing your thoughts! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up - Was for my mom who likes the larger screen and easy to use ,,,

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, Jaguar! We're glad to hear the Pioneer 40” Smart Xumo TV was easy to set up and that your mom is enjoying the larger screen and user-friendly experience. It’s always great when a product brings comfort and convenience to the whole family! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Boymendez mm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv thank you for your great service great father's day gift

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, user701948! We're so glad to hear that the Pioneer 40” Smart Xumo TV made a great Father’s Day gift and that you had a positive experience with the service—your satisfaction truly means a lot to us! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid extra TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great extra TV, hung it outside on the patio. perfect size and quality is nice, cant not beat the price. would def purchase again if needed for a gift

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV, Chaser! We're delighted to hear that it's the perfect size and quality for your patio, and that you found it to be an excellent value. It's great to know that you'd consider purchasing it again as a gift. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV especially for the sale price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and it works great pictures clear just needed to replace my 42 inch Flat screen in my bedroom. That I barely

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi QueenAminahDiamond,

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you found it to be a great deal and that the picture quality is clear.

      It's wonderful to know that it works well as a replacement for your previous TV in your bedroom. Your satisfaction is important to us, and we're happy that our product meets your needs. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer TV has an absolutely amazing picture. Many many different apps to enjoy channels that are pre-programmed in all I had to do was Program, the Bluetooth. It was very, very easy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bring back the kuro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting to WiFi. Had to use wps button on the router. Otherwise decent picture for the price. Hoping they bring back kuro.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Pioneer 40” Class LED HD Smart Xumo TV. We appreciate your insights and are glad to hear that you find the picture quality to be decent for the price.

      We understand that connecting to WiFi can sometimes be a challenge, and we continually strive to improve the user experience with our products. Your feedback is invaluable, and we will take it into consideration as we work to enhance our future models.

      As for the Kuro line, we recognize the strong sentiment among our customers regarding its exceptional picture quality and performance. While we cannot provide specific details about future product releases, please know that we are always exploring ways to innovate and meet the needs of our loyal fans.

      Thank you again for your feedback, and we hope you continue to enjoy your Pioneer TV! BBY-ExBrand_Best_Buy_Pioneer