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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 580 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a new 40” tv. I would buy again!!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Boots! We’re so glad you’re happy with your new 40” Pioneer TV. Great value and satisfaction are what we aim for appreciate your support and hope you enjoy it for years to come! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids are enjoying their tv good picture and sound!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the lovely feedback, TaraC! We're so happy to hear that your grandkids are enjoying their new Pioneer 40” Smart Xumo TV—it's always wonderful to know that the picture and sound are adding to their fun and entertainment! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sinply an excellent buy for the money. The xumo desktop makes this a mist buy for all if you want all the streaming apps avaliable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ClarenceA, for your fantastic feedback on the Pioneer 40" Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be an excellent buy and that the Xumo desktop enhances your streaming experience. Your positive comments mean a lot to us, and we're glad you're enjoying all the available streaming apps. Happy viewing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cute TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price. Brilliant quality pictures and sound fills up nicely a 12x11 bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XUMO TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. I have no complaints. Would recommend this for a bedroom TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price&picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for the Perfect price. Great picture quality. Fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NICE TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a new TV for the office and this one seems to fit the "bill". Nice size and great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're pleased to hear that the TV's size and picture quality meet your needs for the office. It's great to know it fits the bill perfectly. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent it does not have internet which I miss

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, KenJ! We're pleased to hear that you're enjoying the excellent picture quality of the Pioneer 40” Class LED HD Smart Xumo TV. Your input about the internet feature is valuable, and we appreciate you sharing your experience with us. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television for teens bedroom. Not the highest quality available, but a great value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Control that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of XUMO. Pioneer is not what it used to be. That said. The TV works. The sound is good. The picture is good. I am not a "streamer" so nothing much there I like but the TV has a good picture. The CONTROLLER IS THE PITS. Worst controller ever. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mrs Gray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, it works very well! I would recommend to a friend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, KarenG! We're so happy to hear that you're loving your Pioneer 40” Class LED HD Smart Xumo TV and that it's working well for you. It’s especially wonderful to know you’d recommend it to a friend—your support means a lot and helps others discover great entertainment options! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not a good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE!!! TV worked about a good month and THEN GLITCH CITY! Not to mention it was missing the stand legs and accessories ie screws once we opened.. should’ve known then!! Now it willl not connect to my WiFi!So disappointed as this was a gift to my dad! I’m taking it back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfying purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My poineer/xumo tv display picture perfect screen and sound, recommend purchase to others.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoelB, for your feedback on the Pioneer 50" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it a good value and that you're happy with your purchase. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your viewing experience!
      Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and is super clear. Would 100% recommend and would purchase this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv purchased was a gift. So far so good. The tv shows an awesome picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, JasonO! It’s great to hear you scored the Pioneer 40” Class LED HD Smart Xumo TV at such an incredible value. Getting all the features you need at a fraction of the price definitely sounds like a smart and satisfying purchase—enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV. Color and clarity is very good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you find the color and clarity very good. Your positive experience is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a great buy for the price, because the quality of the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing tv works great haven't had any issues with it my son loves using it and it has great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, ShaunaK! We're glad to hear your son is enjoying the Pioneer 40” Class LED HD Smart Xumo TV and that it's working great with a fantastic picture! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv has been the best working tv since I got it no issues or problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and sound, easily shifts from Streaming to antenna with same remote used. Tired of that with my larger tvs using two remotes

    I would recommend this to a friend