Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great T.V.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television works great and has a clear picture.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, CS1701. We are delighted to hear that you are enjoying the performance and picture quality of the Pioneer 40” Class LED HD Smart Xumo TV. Your support means a lot, and we appreciate you taking the time to share your experience. Tine | Pioneer Support
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television. Have had it for over a year and it was a great deal!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV my boys love it thanks Best Buy would say anyone should get one
I would recommend this to a friend Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this purchase. I needed a good tv with good Wi-Fi built in for my garage. I have always liked Pioneer products and at such a good price was a bonus. I highly recommend the brands and services you get at Best Buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, RichardbS! We're so glad to hear that the Pioneer 40" Class LED HD Smart Xumo TV is serving you well in your garage setup. It’s always rewarding to know that the combination of quality, built-in features, and value aligns with what you were looking for—especially from a brand you’ve trusted over time. Your recommendation truly means a lot! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and sound, easily shifts from Streaming to antenna with same remote used. Tired of that with my larger tvs using two remotes
I would recommend this to a friend - Pros mentioned:Picture quality
Solid Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid tv for the price. gives high quality image and easy to install
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're pleased to hear that you find it to be a solid TV for the price, with a high-quality image and easy installation. Enjoy your viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great deal on a great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV does everything you need. Hangs well with the TV mount
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that it meets all your needs and works well with the TV mount. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
This TV was well worth the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how inexpensive I paid only about $112 and this TV is perfect for my bedroom! Great quality!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying your new TV and that it’s proving to be a perfect fit for your bedroom setup. It’s always great to know that our products are delivering both quality and affordability, and your satisfaction means a lot to us. We’re glad the value you received exceeded expectations, and we appreciate your recognition of the performance and features. Your feedback helps us continue to provide reliable and accessible technology that enhances everyday life. Thank you again for choosing us and for your support.
Keith | Pioneer Support
Vert good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product i like the size and its perfect work excelente
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, Good! We're delighted to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and that its size and performance are perfect for your needs. Your comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Outsanding Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this Item and it was way better than i thought it would be great graphics and especially amazing audio thank you best buy!
I would recommend this to a friend Jorge Rosello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing, this product is not for Senior people.You can not return for previous channel, every time you want to select a channel you have to press enter.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing, Goerge! We hear you—ease of use is important, especially for seniors. Your feedback on the channel navigation is valuable and will be passed along. We’re glad you’re enjoying the TV otherwise!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price I’m happy with it. Would recommend.
I would recommend this to a friend Great price, great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Excellent price, for good quality TV
I would recommend this to a friend- Pros mentioned:Picture quality
Shop Best Buy Today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV . It was a great buy and it shows a very good picture!! Just the perfect size I needed and fast delivery!! Thanks Best Buy !!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MaxineH, for your wonderful feedback! We're delighted to hear that you're loving your new Pioneer 40” Class LED HD Smart Xumo TV and that it has a very good picture quality. It's great to know that it's the perfect size for your needs and that you had a fast delivery experience. Your satisfaction is very important to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Picture quality
Pioneer the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! Sound is nice and clear, picture is perfect , what else one can ask for! Happy with the purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic review of the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you're enjoying the clear sound and perfect picture quality. It's wonderful to know that you're happy with your purchase. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great features
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has better technology than I've seen in most and the best product I've got so far
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .H Robert, that's great to hear! It's awesome that you're enjoying the smart features and feel it's the best product you've gotten so far. We really appreciate you taking the time to share your feedback.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer xumo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome ghe picture very clear the sound
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, BerniceW! We're delighted to hear that you're enjoying the clear picture and sound quality of your Pioneer TV. Your positive experience is greatly appreciated and helps us continue to deliver excellent products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and price. Pickup was easy and efficient.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that you found the picture quality and price great, and that the pickup process was easy and efficient. Your feedback is greatly appreciated and helps us continue to offer quality products and services. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my sons room! It has great picture and great sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Marie, for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that it fits perfectly in your son's room and that you're enjoying the picture and sound quality. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support
Clear and Connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option at a fair price. This was a TV for my son. My teen son couldn't be happier with this in his room. It has a smooth connective interface, and the screen is clear and vivid.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience! We’re glad to hear that your son is enjoying the TV and that it’s been a great addition to his room. It’s wonderful to know the clear and vivid screen, smooth interface, and fair pricing have all contributed to a satisfying experience. We appreciate your support and are happy the product is meeting your expectations. Keith | Pioneer Support