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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 580 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little streaming tv clear picture and sound is good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, ChristineF! It’s great to hear that you’re enjoying your Pioneer 40" Smart Xumo TV and that the picture and sound are delivering a satisfying streaming experience. We appreciate you taking the time to share your thoughts—it’s always helpful to hear how well a product fits into everyday use! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Good image quality, average internet connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this 40 inch xumo tv .I purchased it for my mom and she is very pleased with it. Love the voice remote! The hardest thing to do was to find the correct website to activate the account. Warnings,do not call the number listed on your phone when you get your code. They will try to get you to pay for "tech support ' to activate your xumo account.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your thoughtful feedback, Kk32! We're so glad to hear that your mom is enjoying the TV and that the voice remote has been a hit—it’s a great feature for ease and convenience. We also appreciate you sharing your experience with the activation process, and your helpful tip will surely benefit others setting up their device. Your insights are truly valued and help us continue to enhance the overall experience. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. has a great picture.the sound is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and simple. Took less than 5mins. The tv works great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KendrickH, for sharing your experience with us. We're thrilled to hear that the setup was quick and easy, and that your TV is working great. Providing a seamless and enjoyable experience is always our goal, and we truly appreciate your support. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shop Best Buy Today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV . It was a great buy and it shows a very good picture!! Just the perfect size I needed and fast delivery!! Thanks Best Buy !!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MaxineH, for your wonderful feedback! We're delighted to hear that you're loving your new Pioneer 40” Class LED HD Smart Xumo TV and that it has a very good picture quality. It's great to know that it's the perfect size for your needs and that you had a fast delivery experience. Your satisfaction is very important to us! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Alas Babylon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Just what I expected. Perfect

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Lewis! Appreciate the honesty—sounds like the wire was a bit more than you needed, but glad the price was right. Hope someone takes you up on that offer!
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works perfect. Never knew they had pioneer TVs. I would recommend these TVs to anybody that loves pioneer and for those that wouldn’t give it a shot.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LouieV, we’re so glad you gave Pioneer a shot and even happier to hear it’s working perfectly for you! It’s true, Pioneer is back with a fresh lineup of smart TVs powered by Xumo, and we’re proud to bring the legacy of quality and innovation into today’s streaming world. Thanks for recommending us to others it means a lot! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for bedroom or den!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Easy to set up. Good picture and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, NancyB! We're so glad to hear that you're enjoying the TV and that the setup, picture, and sound have all met your expectations—it’s always rewarding to know when a product delivers great value and a smooth experience. Your feedback is truly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outsanding Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this Item and it was way better than i thought it would be great graphics and especially amazing audio thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Needed this specific size to fit in cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, very easy setup. No complaints!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, AlysonIv! We're so happy to hear that you're enjoying the excellent picture quality and found the setup process for your Pioneer 40” Class LED HD Smart Xumo TV to be a breeze—it's always great to know when a product fits seamlessly into your space and delivers a smooth experience right from the start! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good picture and sound but to bright but I love it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Checo! We're glad to hear you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and that the picture and sound are delivering a great experience. It’s wonderful to know you love it—thanks for sharing your thoughts! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV my boys love it thanks Best Buy would say anyone should get one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Sound is nice and clear, picture is perfect , what else one can ask for! Happy with the purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic review of the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you're enjoying the clear sound and perfect picture quality. It's wonderful to know that you're happy with your purchase. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    There is no screws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issue is this size has no screws for the TV stand/feet. Both pioneer and Best Buy are aware. Pioneer promised a Best Buy gift card if I purchase replacement screws out of my pocket. I received no gift card. The function of the TV is good for the price. I purchased this one because I already had a 24" & 50" Pioneer, which has no issues. This TV is replacing a TCL which has a picture off feature. I'll be replacing this with another TV that has picture off since this TV is for a bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TraceyW, for your detailed feedback. We understand how frustrating it can be to deal with missing hardware, and we appreciate your patience and loyalty to the Pioneer brand. We’re sorry to hear about the delay with the gift card and will make sure your concerns are noted. It’s great to know the TV’s performance has been solid, and we value your insights as we work to improve the experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great color, would recommend to all. Very many apps installed, I got the 40 in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television works great and has a clear picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback, CS1701. We are delighted to hear that you are enjoying the performance and picture quality of the Pioneer 40” Class LED HD Smart Xumo TV. Your support means a lot, and we appreciate you taking the time to share your experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid tv for the price. gives high quality image and easy to install

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're pleased to hear that you find it to be a solid TV for the price, with a high-quality image and easy installation. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal on a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV does everything you need. Hangs well with the TV mount

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that it meets all your needs and works well with the TV mount. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer