Customer Ratings & Reviews
- Model:
- PN40-551-24U
- |
- SKU:
- 6569888
Customer reviews
Rating 4.4 out of 5 stars with 580 reviews
(580 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV woeks great. Has high resolution, easy to use , at a competitive prive. I am happy with the purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that you're happy with your purchase and that the TV's high resolution, ease of use, and competitive price have met your expectations. Your feedback is greatly appreciated and helps us continue to provide quality products. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Vert good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product i like the size and its perfect work excelente
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, Good! We're delighted to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and that its size and performance are perfect for your needs. Your comments are greatly appreciated and help us continue to provide quality products and services. Enjoy your TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Good Tv especially for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got the Pioneer 40” Class LED HD Smart Xumo TV, and I couldn’t be more impressed for the price point. Right out of the box, setup was fast and simple. The TV has a sleek, modern design that fits nicely in my living room without taking up too much space.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, BenedicP! We're thrilled to hear that the Pioneer 40” Smart Xumo TV impressed you with its sleek design, easy setup, and perfect fit for your living room—it's always rewarding to know our products are delivering both style and convenience at a great value. Jeth| Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Xumo 40” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works perfectly in spare bedroom. Curbside person was quick and polite.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SSSSSTV,
Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that the TV is working well for you. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price I’m happy with it. Would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my sons room! It has great picture and great sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Marie, for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that it fits perfectly in your son's room and that you're enjoying the picture and sound quality. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, great picture and an excellent value. The apps configuration took a minute to get used to but the voice remote is very helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Panonsonic tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it’s so vibrant and beautiful. For the price you can’t beat it.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good Budget tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv so far! Perfect for what we need! Nice budget friendly tv
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi BenH,
Thank you for your review! We're glad to hear that your Pioneer 40” Class LED HD Smart Xumo TV is perfect for your needs and that you find it to be a nice, budget-friendly option. If you ever need any assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great bang for your buck!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at this price point and it was delivered for free in less than 24 hrs!!! Amazing!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're impressed with the quality and the speedy, free delivery. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and price. Pickup was easy and efficient.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that you found the picture quality and price great, and that the pickup process was easy and efficient. Your feedback is greatly appreciated and helps us continue to offer quality products and services. Enjoy your TV! Jeth | Pioneer Support.
Rated 5 out of 5 stars
Super TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great bedroom TV and we put it in the master bedroom of our RV. It is incredibly lightweight and can use an ultra slim line mount to any wall. Awesome purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That sounds like the perfect setup, RobertN! We're so glad the lightweight design and slim mount fit perfectly in your RV. Thanks for making Pioneer part of your travels!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture. It’s vibrant with the color. Very affordable.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, Cat021! We're delighted to hear that you're enjoying the vibrant colors and clear picture of the Pioneer 40” Class LED HD Smart Xumo TV. It's wonderful to know that you find it very affordable as well. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer xumo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome ghe picture very clear the sound
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, BerniceW! We're delighted to hear that you're enjoying the clear picture and sound quality of your Pioneer TV. Your positive experience is greatly appreciated and helps us continue to deliver excellent products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Works fast and picture looks great. Would recommend for a nice priced tv!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, JonathanC! We're glad you're enjoying the amazing picture quality and fast performance of the Pioneer - 40” Class LED HD Smart Xumo TV. We appreciate your recommendation and your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality,,, low price... best sound in class...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Jeremy! We're delighted to hear that you're enjoying the Pioneer 40" Smart Xumo TV and its excellent sound quality. It's great to know you're happy with the value it offers!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart TV 40 inch Xumo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was very much pleased. loved it. would recommend it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that you loved it and would recommend it. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
OUTSTANDING TELEVISION!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has great picture quality and sound! Pioneer is an awesome brand! Hands Down! Thank you Best Buy!
I would recommend this to a friend Rated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this purchase. I needed a good tv with good Wi-Fi built in for my garage. I have always liked Pioneer products and at such a good price was a bonus. I highly recommend the brands and services you get at Best Buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, RichardbS! We're so glad to hear that the Pioneer 40" Class LED HD Smart Xumo TV is serving you well in your garage setup. It’s always rewarding to know that the combination of quality, built-in features, and value aligns with what you were looking for—especially from a brand you’ve trusted over time. Your recommendation truly means a lot! Jeth| Pioneer Support.
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great price. Beautiful picture.
I would recommend this to a friend


















