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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 580 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up. The picture quality is good. The price was right.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Roeurboat, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're pleased to hear that you found the setup easy, the picture quality good, and the price just right. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and sound is great. Great value for the money

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JerriM, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you find the picture and sound quality great and that you see it as a great value for the money. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a promotion. The kids likes the tv. Smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Above average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and an excellent picture. This TV supports the Spectrum app, so that was a plus.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Pioneer 40” Class LED HD Smart Xumo TV. We are thrilled to hear that you are enjoying the excellent picture quality and that the TV is compatible with the Spectrum app.

      At Pioneer, we strive to create products that enhance your viewing experience, and it's wonderful to know that our efforts have met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

      We appreciate your support and hope you continue to enjoy your TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good tv for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv for the low price. perfect for playstation

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you find it to be a nice TV for the low price and perfect for your PlayStation needs. Enjoy your gaming experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for the money. I use it in my home gym. The color is good and it's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good picture and easy to set up. will probably buy another when it goes on sale

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you found the picture quality impressive and the setup process easy. It's great to know you're considering purchasing another one when it goes on sale. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for its price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv for its price. If you can spend more do it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Nicole,

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that you find it to be a good value for its price. We strive to offer quality products that meet various budget needs, and your input is invaluable in helping us improve. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    great smaller smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift for my brother, he loves it and has had it for quite some time now and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv was excellent consider the low price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you find it excellent, especially considering the low price. Your positive experience is greatly appreciated, and we're glad you're enjoying your TV. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for $120, no complaints so far. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV 40 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The TV sound is very good and we didn't even need to buy a sound bar!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful review of the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great sound quality and that you didn't even need to buy a sound bar. It's fantastic to know that you're happy with your purchase. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, everything goes perfect, as it should

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV, PaulMontanoM! We're delighted to hear that everything is working perfectly and that you're enjoying the product. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the dollar!! Very clear picture! Highly recommend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Bacat, for your fantastic feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you find it to be a great value and are enjoying the very clear picture. Your high recommendation is greatly appreciated and helps us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and she loves it and the size is perfect for her apartment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I bought two for my daughter's rooms

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MyMy, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that both TVs are working well in your daughters' rooms. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your TVs! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this tv. It’s affordable and has all the apps he uses pre-installed. Has crisp clear picture as well

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Jennifer. Thank you for sharing your experience! We’re glad to hear your son is enjoying the TV and that it came with all the apps he uses already installed. It’s great to know the picture is crisp and clear, making it a solid and affordable choice. We appreciate your support.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Clear and Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option at a fair price. This was a TV for my son. My teen son couldn't be happier with this in his room. It has a smooth connective interface, and the screen is clear and vivid.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re glad to hear that your son is enjoying the TV and that it’s been a great addition to his room. It’s wonderful to know the clear and vivid screen, smooth interface, and fair pricing have all contributed to a satisfying experience. We appreciate your support and are happy the product is meeting your expectations. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price, good sound, image and nice controler

    I would recommend this to a friend