Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and sound. I am very happy with this purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience, Strungnature61! We're delighted to hear that you're enjoying the quality picture and sound of your Pioneer 40” Class LED HD Smart Xumo TV. It's wonderful to know that you're happy with your purchase. Enjoy your new TV! Jeth | Pioneer Support.
Good but . . .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, and there is a clear picture. I was very disapointed that I can't get PBS Passport on the XUMO system. If I had known that, I might have chosen another brand.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts, JoanneS! We're glad to hear you're enjoying the clear picture and performance of your Pioneer 40" Class LED HD Smart Xumo TV. Your feedback about app availability is truly appreciated—it helps us understand what features matter most to our viewers. We hope the TV continues to be a great addition to your space! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal .........................................
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JamesS,
Thank you for your feedback! We're thrilled to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a great deal. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised!!! Easy setup with good picture and sound. Great value.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Poohbear! We're glad you're pleased with the easy setup, good picture quality, and sound of the Pioneer 40” Class LED HD Smart Xumo TV. We appreciate your feedback! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really nice tv I bought it for my kids room for a good price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback about the Pioneer 40” Class LED HD Smart Xumo TV. We're delighted to hear that you found it to be a great addition to your kids' room and that you got it at a good price. Your satisfaction is important to us!
If you have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to help!
Jorge Rosello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing, this product is not for Senior people.You can not return for previous channel, every time you want to select a channel you have to press enter.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing, Goerge! We hear you—ease of use is important, especially for seniors. Your feedback on the channel navigation is valuable and will be passed along. We’re glad you’re enjoying the TV otherwise!
- Shiela | Pioneer Support
- Pros mentioned:Price
Limited Budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is is a great price for a person with a limited budget
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DonaldR,
Thank you for your review! We’re glad to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a great value for those on a limited budget. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use
pioneer 40" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.brought for use in a guest bedroom, works great out of the box, no issues.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Rasputin! We're glad the Pioneer 40” Class LED HD Smart Xumo TV is working great in your guest bedroom. We appreciate your feedback! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very good TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. It connects to all the streaming services I use, like netflix, hulu, disney, apple, etc. The only downside is when its off for a while, it takes a few minutes to reconnect to the wifi. For the cost, not a big issue.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40” Class LED HD Smart Xumo TV, Mannylv! We're glad to hear that it connects seamlessly to all your favorite streaming services like Netflix, Hulu, Disney, and Apple. It's great to know that you find it to be a good value for the cost, even with the minor issue of reconnecting to WiFi after being off for a while. If you have any issues or need further clarification, please don't hesitate to reach out. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
New TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price. Set up was easy. Picture is clear and bright.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback! We're glad to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV and that the setup was easy for you.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TV.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Picture quality
Excellent TV for the Proce
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the Money. Good Fast processor and very nice picture. Would definitely buy again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, Toshiba! We're thrilled to hear that you find the Pioneer 40” Class LED HD Smart Xumo TV to be an excellent value for the money. It's wonderful to know that you're impressed with the fast processor and the picture quality. We're glad to hear you'd consider buying it again. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and picture, very reasonable price
I would recommend this to a friendGreat features
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has better technology than I've seen in most and the best product I've got so far
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .H Robert, that's great to hear! It's awesome that you're enjoying the smart features and feel it's the best product you've gotten so far. We really appreciate you taking the time to share your feedback.
- Shiela | Pioneer Support
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a 40 inch TV. XUMO is new to me so we will see but not important to operation.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Dan! Enjoy your new TV—hope XUMO surprises you in a good way!
- Shiela | Pioneer Support
Picture=good,Apps=bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent picture, no issues with that at all --- BIG problem with apps = no facilities to install new apps, which means no Uninstalling & reinstalling an app that is unresponsive --- I had to get a FireTV Stick to watch ESPN
No, I would not recommend this to a friend- Pros mentioned:Price
Great tv for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my kids bedroom and a good price. I’d buy again!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that it has been a great addition to your kids' bedroom and that you found it to be a good price. It's wonderful to know that you would buy it again. Your satisfaction is important to us, and we appreciate your support. Jeth | Pioneer Support.
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son to play game on. He really loves it! Great tv!!
I would recommend this to a friend- Pros mentioned:Price
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the value. I would recommend To my friends and family to purchase This TV
I would recommend this to a friend This TV was well worth the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how inexpensive I paid only about $112 and this TV is perfect for my bedroom! Great quality!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re thrilled to hear that you’re enjoying your new TV and that it’s proving to be a perfect fit for your bedroom setup. It’s always great to know that our products are delivering both quality and affordability, and your satisfaction means a lot to us. We’re glad the value you received exceeded expectations, and we appreciate your recognition of the performance and features. Your feedback helps us continue to provide reliable and accessible technology that enhances everyday life. Thank you again for choosing us and for your support.
Keith | Pioneer Support
40” Pioneer Xumo tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had already given a low rating. I found that if the tv is plugged in all the time, I don’t have issues turning the tv on. The tv was priced very well.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, RandalH! It’s great to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a well-priced option, and we appreciate your update on how keeping it plugged in has worked well for you. Your feedback is valuable and helps others make informed choices—thanks again for taking the time to share! Jeth | Pioneer Support.