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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 580 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Quality Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Smart TV Brand and Shows a Great Picture. Good Price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered 2 for our bedrooms, picture and sound are fantastic.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the picture and sound quality of your Pioneer 40” Class LED HD Smart Xumo TVs in your bedrooms.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a fantastic experience with your TVs.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. Have had it for over a year and it was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Enjoy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my purchase. My son recently cracked his screen and needed a replacement. I saw this one and thought it was a good deal. This is my second Pioneer tv. No complaints from me.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 40” Class LED HD Smart Xumo TV! We're so glad to hear that it’s been a great addition to your home and that it served as a thoughtful choice for your son. It’s always encouraging to know when customers return to a brand they trust, and your continued support truly means a lot. We hope it continues to bring enjoyment and reliability just like your first one! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great price! So glad I replaced my old TV with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. Clearity is wonderful. Pricwe was excellent too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with a quality picture and great sound. Easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for guest tv room and large enough for everyone to see.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Robert,

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that it's great for your guest TV room and that its size is perfect for everyone to see. Your satisfaction is important to us, and it's wonderful to know that our TV meets your needs. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended this alot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for an excellent price, definitely recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I have a 65, 2 43’s, and a 40. I’m sure the 75 is great too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new tv for teen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture-very sharp-excellent audio. Adaptable for wall hanging.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television plays really good. It shows clear pictures.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Pioneer 40” Class LED HD Smart Xumo TV. We are thrilled to hear that you are enjoying the clarity of the picture quality.

      At Pioneer, we strive to create products that enhance your viewing experience, and it’s rewarding to know that our efforts are reflected in your satisfaction. If you have any further comments or need assistance with your TV, please don’t hesitate to reach out.

      Happy viewing! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, good price. Satisfied.Good quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. My son uses it for PS5 games and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Screen has a dead pixel and it wasn't worth my time or effort to return for a different one.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi EricL, thanks for your honest feedback. We're glad you found the TV to be a good value, though we're sorry to hear about the dead pixel. If you ever change your mind, our team is always here to help make things right.

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent purchase and quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point and quality of product. For the price it is a excellent buy. The screen quality is amazing and it comes pre loaded with plenty of app options.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Saint057! We’re glad the TV impressed with its picture quality and built-in apps. Your recognition of its value and performance means a lot. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the poineer tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and picture is great & no connection issues ..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful review of the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great sound and picture quality, and that you haven't experienced any connection issues. It's fantastic to know that you're loving your Pioneer TV. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the kids room just big enough. Will buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television for the money. My husband enjoy watching it. Nice picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi WomanofGod7,

      Thank you for your lovely review! We’re delighted to hear that you and your husband are enjoying your Pioneer 40” Class LED HD Smart Xumo TV. It’s great to know that you’re happy with the picture quality and feel it’s a good value for the money. Patricia | Pioneer Support

      If you have any other questions or need further assistance, feel free to reach out. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oilman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy assembly. And price is awesome great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Oilman12,

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you find the picture quality great, the assembly easy, and the price awesome. Your satisfaction is important to us, and it's wonderful to know that our TV meets your expectations. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer