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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 580 reviews
  • Rated 5 out of 5 stars

    Excellent for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and good picture, cannot complain for the price! Has all the apps you need and want already downloaded. Just sign in or sign up!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, SeriesXGod. We’re glad to hear the picture quality and preloaded apps are hitting the mark for you. It’s great to know the TV offers the value and convenience you were looking for. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my5 year old. He loves it. Great quality, picture and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Neshia, it's fantastic to hear that your 5-year-old loves the Pioneer 40” Class LED HD Smart Xumo TV! It sounds like it's a great fit with excellent quality, picture, and sound. Thanks for sharing your positive experience! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lauren

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good ,clear picture, brightness good,good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television had good picture and sound for the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Excellent price, for good quality TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works perfectly, for the price it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat the quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality no complain complaint using it as a menu for our business

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MikeH, for your feedback! We’re glad to hear that you’re impressed with the quality of the Pioneer 40” Class LED HD Smart Xumo TV. It’s fantastic to know that it’s serving your business well as a menu display. Enjoy the continued use of your TV! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very nice tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale. Setup for streaming was very simple. Great tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 40” Class LED HD Smart Xumo TV! It's great to hear that you found the setup for streaming simple and that you're enjoying the TV. If you have any other feedback or need assistance with anything else, feel free to let us know. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice TV for the price would recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave this product 3 stars because i have had to replace 2 of them and when i bought it i made a custom frame for the tv so now im stuck. 1 if you have mutiple tvs you need seaprate remots 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered and understand how frustrating it must be, especially after customizing a frame for your TV. We appreciate your detailed feedback regarding the remote setup, boot time, and app requirements. This kind of input is valuable as it helps us identify areas where we can improve both our products and user experience.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QUALITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR THE PRICE ITS A REALLY OUTSTANDING QUALITY TV THAT WILL BUY AGAIN

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TammyB, for your fantastic review! We’re thrilled to hear that you find the Pioneer 40” Class LED HD Smart Xumo TV to be of outstanding quality for the price. We’re delighted that you’re considering buying it again. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect. the colors are vibrant and very easy to set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, LyricalDior! It’s fantastic to hear that you find the Pioneer 40” Class LED HD Smart Xumo TV to be perfect, with vibrant colors and easy setup. Those features really enhance the overall viewing experience. Your positive review will certainly help others in their search for a quality TV. If you have any favorite shows or features you enjoy, I’d love to hear about them! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, wonderful picture I have brought 4 of the same brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture, and all the extra smart tv features are awesome

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AaronL, for your fantastic feedback! We’re thrilled to hear that you’re enjoying the incredible picture quality and all the awesome smart TV features of the Pioneer 40” Class LED HD Smart Xumo TV. Enjoy your viewing experience! Patricia | PioneerSupport BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Xumo wrestling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out how yo connect to the internet in an apartment high rise, we were ok.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Vicki, for sharing your experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're happy to hear that things worked out smoothly once you got connected, and we appreciate you taking the time to let us know how it's working for you in a high-rise apartment setting—your feedback is valuable and helps others feel more confident in their setup too. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and sound on this tv are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looking for a Television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value nice Television and workers are very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome Picture, remote is ok small thou tv is light

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture , easy setup awesome value very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv reviewer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a Great clear picture and with all the app to watch

    I would recommend this to a friend