Customer Ratings & Reviews
- Model:
- PN40-551-24U
- |
- SKU:
- 6569888
Customer reviews
Rating 4.4 out of 5 stars with 581 reviews
(581 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv reviewer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a Great clear picture and with all the app to watch
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Solid unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price it’s a good value. Meets my kids needs in his dorm
I would recommend this to a friend Rated 5 out of 5 stars
Best buyer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the old 40 inch tv my brother had just died after big storm blew its power off,so this his first time own smart one.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Alp94,
Thank you for sharing your story! We’re glad the Pioneer 40" Xumo Smart TV could be a fresh start after the storm damage. It’s exciting that this is your brother’s first smart TV we hope he enjoys all the features and convenience it offers. If you ever need help exploring the smart functions, we’re happy to assist. Thanks for choosing Pioneer to be part of this new chapter! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah its its good. The item pitcure quality is good
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for 99.00. The UI is amazing and there are so many free channels and movies. Its also very easy to setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome feedback, MichaelM! We're so glad to hear you're enjoying the Pioneer 40" Class LED HD Smart Xumo TV and finding great value in its features—from the smooth UI to the wide selection of free content. It's fantastic that setup was a breeze too—appreciate you sharing your experience! Jeth| Pioneer Support.
Rated 5 out of 5 stars
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and look good in a bedroom. Would recommend this for a small bedroom or kids dorm. Has great apps
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Appreciate the recommendation, Jeremy! Sounds like the 40" Pioneer is a perfect fit for cozy spaces. Glad the apps and performance are living up to expectations—thanks for sharing your experience!
- Shela | Pioneer Support
Rated 4 out of 5 stars
Grandson gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandson loves his new Smart Television He can use it with ease
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's great to hear! It makes us so happy that your grandson is enjoying his new Pioneer Smart TV and finds it easy to use. Thanks for sharing! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would definitely recommend.!Price is right
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Nice television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice television. Very good price. Smart tv. Good quality
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We’re delighted to hear that you’re enjoying your Pioneer 40” Class LED HD Smart Xumo TV. It’s great to know that you find it to be a very nice television with good quality and a very good price. We appreciate your feedback and are glad you chose us for your purchase. Patricia | Pioneer Support
Rated 5 out of 5 stars
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as but present to my daughter and it was definitely worth the buy love the graphics and volume is superb
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful review of the Pioneer 40" Class LED HD Smart Xumo TV!
We’re so glad to hear that it made a great gift for your daughter and that you’re loving the graphics and superb volume. It’s always rewarding to know our TVs are bringing joy and quality to families.
If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a clear screen with pretty good soundd.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, NatashaL! We're glad to hear that you're enjoying the clear screen and good sound quality of your Pioneer 40” Class LED HD Smart Xumo TV. If you have any other comments or need assistance, feel free to reach out! Patricia | Pioneer Support
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the size and cost. I have 3 of them wired to my ps5. If you are a gamer you have to try 3 together. Good luck have fun.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Glassover, for your enthusiastic comment. It’s amazing to hear the Pioneer TVs are supporting your PS5 setup and gaming experience so effectively. We appreciate your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great tv, but bad packaging from manufacturer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Howevee,I didn't like the fact that they put the tape on the actual screen without any plastic to cover from the manufacturer. This caused the screen to have a sticky glue mark.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .It’s great to hear that you’re enjoying the picture quality of the Pioneer 40” Class LED HD Smart Xumo TV! It’s frustrating when something like tape residue mars an otherwise good experience. Sometimes a gentle cleaner designed for electronics can do the trick without damaging the screen. If the residue is stubborn, a microfiber cloth slightly dampened with water might help as well. Patricia | Pioneer Support
Rated 4 out of 5 stars
brianna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.emoneyxcellent value for your money has many programs for your money
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, mrb89, for your enthusiastic feedback! We're thrilled that you find the Pioneer 40" Smart Xumo TV to be a great value and appreciate the variety of content available. We aim to deliver both affordability and rich entertainment options, and it’s rewarding to hear that we’re meeting your expectations. Enjoy your viewing experience! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. The store was well stocked
I would recommend this to a friend Rated 4 out of 5 stars
Patio TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was to small for my enclosed patio, so I returned it. I plan on getting a larger tv. Probably a 55" tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, BrendaG! We appreciate you giving the Pioneer 40” Smart Xumo TV a try, and it’s great to hear you’re planning to continue with a larger size that better suits your space. Your feedback is valuable and helps others find the right fit for their needs! Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and easy to use. Small enough for a small bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, LsRUSMC! We're delighted to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a great deal and easy to use. It's wonderful to know that it fits perfectly in your small bedroom. Your positive experience is greatly appreciated! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
Rated 4 out of 5 stars
Good bargain
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV board for the dorm. Decent size in quality for the price. Easy to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Bllohh, for your feedback on the Pioneer 40" Class LED HD Smart Xumo TV! We're glad to hear that its size and setup worked well for your dorm—it's great to know the TV offers a convenient and quality viewing experience that fits perfectly in your space.Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. This tv looks perfect and fits perfectly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, Jamera! We're delighted to hear that you're enjoying the very good picture quality and that your Pioneer 40” Class LED HD Smart Xumo TV looks and fits perfectly. Your positive experience means a lot to us! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
Rated 5 out of 5 stars
Perfect tv great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV sound pics all work great love love it & i will buy another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re thrilled to hear that the TV has been a great addition and continues to perform well. It’s wonderful to know that you’re enjoying the sound and picture quality, and that it’s become a favorite in your home. Your enthusiasm and satisfaction mean a lot, and we’re glad the product has delivered the value and enjoyment you were looking for. We appreciate your support and look forward to serving you again. Keith | Pioneer Support


















