Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
Cool xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great overall everything I would definitely recommend for smaller room maybe kitchen/ workspace
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi EntertainmentTim,
Thanks for sharing your feedback! We're glad to hear the Pioneer 40" Xumo TV is a great fit for your kitchen or workspace. It’s awesome that the price and performance hit the mark for you. We designed this model to be compact yet powerful, and it’s great to know it’s delivering on that. If you ever need tips on maximizing your Xumo experience, we’re here to help! Patricia | Pioneer Support
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend of mine who never had a smart television & he is very happy with it!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JenT, for sharing your experience! We're so glad to hear that your friend is enjoying their first smart TV. The Pioneer 40" Class LED HD Smart Xumo TV is a great choice, and it's wonderful to know it's bringing joy and value. If you or your friend ever need support or have questions, we're always here to help! Ivy | Pioneer Support
Great price and great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy that I bought the Pioneer Xumo monitor for use with my computer. The size is perfect for my space. The value is amazing!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback, WillardM! We're so glad to hear that the Pioneer 40” Smart Xumo TV fits perfectly into your setup and delivers great value for your needs—it's always rewarding to know our products are enhancing your space and experience. Jeth| Pioneer Support
- Pros mentioned:Picture quality
Good tv for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has nice picture but does not support HDR. Boo!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your thoughts, Dave! We're glad to hear you're enjoying the picture quality on your Pioneer 40" Class LED HD Smart Xumo TV. It's great to know the viewing experience is hitting the mark, and we appreciate you taking the time to share your feedback—it really helps highlight what users value most! Jeth | Pioneer Support.
Good tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud good graphics and clear would recommend!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the concise review, Mariah! We're glad the Pioneer 40" HD Smart Xumo TV is delivering on clear graphics and loud audio—those are key features! Enjoy the viewing!
- Shiela | Pioneer Support
Pleased with a great TV & great price via Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for 3 reasons. 1) It is offered by Pioneeer, a reputable company. 2) The right size for my need. 3) All Xumo Smart TVs have the Comcast App for wifi uaage without a cable wire. Comcast only has an App for 3 brands of Smart TV, Xumo being one. Was a quick and easy setup.
I would recommend this to a friendMzbree
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and brilliant picture Easy setup Loving price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback. We truly appreciate your input and are glad to know that your experience was positive. At Insignia Support, we are committed to delivering reliable and consistent service, and it's encouraging to hear that our efforts are making a difference. Your comments help us continue to improve and ensure that every interaction meets the standards our customers deserve. We value your trust and look forward to assisting you again in the future.
Keith | Pioneer Support
Can’t beat the price. Fast delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it can’t be beat. Delivery was under 24 hours. Fantastic
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback. We’re glad to hear that you found great value in the price and that the delivery exceeded expectations with such speed. We always strive to provide a seamless experience, and it’s rewarding to know we’ve met your standards.
Keith | Pioneer Support
Can't disable screensaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job I bought it for but there is no setting to turn the screensaver off. For a wall monitor, that is a pretty big problem. There are options to change the timing of the screensaver but no setting to just turn it off. Why?
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your review, GrantM. We understand how important that feature is for your setup. For further assistance, please contact our support team at 800-421-1404. They’ll be happy to help!
- Shiela | Pioneer Support
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well for now it is serving the purpose of me having something in my room since I just moved, but this tv is much different than any other tv, the first issue is it just stops on its own and want you to randomly refresh your tv without you even, suggesting it or without me even having a downtime on the tv, and then the only way to get it back refreshed is you have to unplug it manually for like 20seconds and then wait for the remote to catch back up to the tv even before it turns on, but I will be looking to purchase a better tv once I get settled in and some of the TV's go on sale but I won't pick a pioneer brand though
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 40” Class LED HD Smart Xumo TV. We understand how important it is for your TV to function smoothly and appreciate your feedback. Your insights are valuable to us as we strive to improve our products and services. If you have any other questions or need further assistance, we're here to help. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
PIONEER TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and really enjoy the numerous "bells and whistles"
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MychelleMarston, for letting us know you’re enjoying your Pioneer TV. We’re pleased the clarity and included features added to your satisfaction. Your support is appreciated. Tine | Pioneer Support
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow with lag limited apps for streaming Remote was not quality made
No, I would not recommend this to a friendI love my tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my product, it keeps the kids busy while I need to get stuff done.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're so happy to hear that you love your Pioneer 40" Class LED HD Smart Xumo TV! It's great to know that our product is helping to keep the kids entertained so you can get things done. Thanks for choosing Pioneer! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
The kids love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift. No complaint once again a bargain for the buck.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .HI AlbertJ, we appreciate you taking the time to leave a review. It's great to hear that the kids are loving their new TV and that it was such a great value.
- Shiela | Pioneer Support
Pioneer tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use. Screen quality is good. It was easy to set .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MohitS! We're glad you found the setup easy and the screen quality up to par. Enjoy your new Pioneer TV!
- Shiela | Pioneer Support
Great tv lowest price . Great for bedroom.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at lowest price. Great 2nd tv for An extra room tv? This one is great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the awesome review, Smartv! We're so glad to hear that the Pioneer 40" Class LED HD Smart Xumo TV has been a great addition to your space. It’s wonderful to know it fits perfectly as a second TV and delivers great value and performance—your feedback truly means a lot! Jeth| Pioneer Support
Some annoying issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the tv works but randomly it will switch from composite to hdmi sometimes every 10 mins
No, I would not recommend this to a friendtv good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exelent tv, audio , saund, brille, and good price for that size
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the TV’s excellent audio, bright display, and great value for its size. It’s always rewarding to know our products are meeting expectations and providing a satisfying experience. We appreciate your support.
Keith | Pioneer Support
Value!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were at an Airbnb and they had a non smart TV and some big games where on so I ran to Green Bay and picked this up and it was perfect. For the money you can not go wrong.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We are delighted to hear that the TV was a perfect solution for your needs during your stay at the Airbnb. It's great to know that you found it to be a good value for the money. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.
Keith | Pioneer Support
Pioneer still rules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say namebrand pioneer with a price point that can’t be 43 inch TV for under $150
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40" Class LED HD Smart Xumo TV! We’re excited to hear that you’re enjoying the unbeatable value and performance. Pioneer continues to deliver trusted quality, and we’re glad it’s living up to your expectations—especially at such a great price point.
We appreciate your feedback and hope you continue to enjoy your new TV. If you ever need assistance, our support team is here to help! Ivy | Pioneer Support