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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 581 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 581 reviews
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Best Buy is our go to for electronics and appliances, we are never disappointed

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for the kind words, TeresaH! We're thrilled to be your trusted destination for electronics and appliances, and it's wonderful to hear that your new TV has met your expectations. Your continued support means a lot to us—thank you for sharing your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    MsEbbbb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv it was a gift and my niece loves it. Will recommend to anyone looking for a great deal

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Msjanet, for your lovely review. We’re glad your niece is enjoying the gift and that the Pioneer TV brought joy and satisfaction. We appreciate your recommendation and hope it continues to be a great entertainment companion. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a pc monitor. Great resolution. Also came with free tv options

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, arrowheadTom! We're glad to hear the Pioneer 40" Class LED HD Smart Xumo TV is working great as a PC monitor. The resolution and free TV options really make it a versatile and valuable choice. If you ever need assistance or have questions, we're here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value flat screen for the price, I have two now and I plan to purchase more.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback. We’re glad to hear that you’re enjoying the value and performance of your TV. It’s wonderful to know that you’ve added more to your setup and are planning to purchase even more. We truly appreciate your continued support and trust in our products.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my garage and easy to set up. Just attached an HD antenna and with WiFi, I get all the channels I want.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the awesome feedback, Aloysius! We're glad to hear the Pioneer 40” Smart Xumo TV is a great fit for your garage setup and that getting it up and running was a breeze. It’s great to know you’re enjoying a wide range of channels with just an HD antenna and WiFi—sounds like a perfect combo! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV We Ended Up Buying Two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was purchased to replace my daughter's room TV as it broke. She loves the Pioneer and we liked it so much we purchased a second TV .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, WillMc! It’s wonderful to hear that your daughter is loving her new Pioneer 40” Class LED HD Smart Xumo TV, and even more exciting that it impressed you enough to bring another one home—what a great compliment! We truly appreciate your support and are so glad the TV is a hit with your family. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TV for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this TV has been a great purchase. For the price its a really nice TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your kind words and for taking the time to share your experience. We’re happy to hear that you’re enjoying your TV and that it has proven to be a great value for the price. Your satisfaction means a lot to us, and we’re glad the product met your expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good TV with clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item easy to setup and use. Instructions are well defined . set comes with all required items to install .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, JasD! We're glad to hear that your Pioneer 40” Class LED HD Smart Xumo TV was easy to set up and use, and that the instructions and included components made the process smooth. It’s always great to know when everything comes together for a seamless experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Fantastic product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty downloading the Internet Wi-Fi otherwise a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV as a gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fir the price. Lightweight and good picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the lightweight design and picture quality of your TV. It’s great to know it offers solid value for the price and meets your expectations. We appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Still going strong! I would recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the recommendation. We’re glad to hear the TV continues to perform well and that you’re satisfied with its reliability. It’s always encouraging to know our customers are happy with their purchase and would recommend it to others.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know about the activation fee of $50. That was unusual, but Ben walked me thru the setup. He was so patient T

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, 8743, for your feedback! We're glad to hear that Ben was able to assist you with the setup of your Pioneer 40” Class LED HD Smart Xumo TV and that you found his patience helpful. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Okay TV Don’t Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic smart TV with clear HD. Watching shows and sports is good. Easy to set up. A problem is terrible factory speakers. Dull sound and has to be turned to 40 to hear loud. The biggest problem about 2 months of use the speakers go in headphone only mode, No sound can be heard, Then it randomly resets itself and worked about 3 weeks. Had to get a soundbar for sound. So a cheap TV wasn’t even cheap with a $100 soundbar,

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      I am very sorry to hear about the significant issues you experienced with the speakers on your Insignia Smart TV, especially the locking into "headphone only" mode. We understand your frustration that this required purchasing a soundbar, which negates the value of a budget-friendly option. We appreciate your honest feedback about the picture being good and will use this information to improve our audio quality and reliability.

      Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent smart TV for the price. It isn't too complicated to figure out, and my 79 year old mother loves the voice remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, TinaH! We're pleased to hear that the Pioneer 40” Class LED HD Smart Xumo TV is a great value and easy to use. It's wonderful that your mother is enjoying the voice remote feature. Happy viewing!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and easy to use. I love the remote with mic feature. Great price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, SherriH. We’re happy the 40" Smart TV was easy to get started with and that the voice feature on the remote added even more convenience. Your enthusiasm means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with the TV.Good size for the exercise room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your wonderful review! I'm thrilled to hear that you're totally happy with your new Pioneer 40" Class LED HD Smart Xumo TV. It’s great to know it’s the perfect fit for your exercise room — sounds like a great setup!

      If you ever need assistance or have any questions about your TV, feel free to reach out. We're always here to help! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    2nd TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and it works well. A very good deal for the price. I plan on using this mostly to play video games on older gaming systems.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're pleased to hear that the setup was straightforward and that the TV works well for you. It's great to know you're getting good value for the price and that it suits your needs for playing video games on older systems. Enjoy your gaming experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, easy to connect, no issues :). Would purchase again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you found the TV easy to connect and that it’s been a smooth experience with no issues. It’s great to know you’d consider purchasing again, and we truly appreciate your support. We’re happy the product is meeting your expectations and providing reliable performance. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv as an open box unit for less than half the original price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, JasonO! It’s great to hear you scored the Pioneer 40” Class LED HD Smart Xumo TV at such an incredible value. Getting all the features you need at a fraction of the price definitely sounds like a smart and satisfying purchase—enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was an easy setup and a good value for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 40" Class LED HD Smart Xumo TV!

      We’re glad to hear the setup was easy and that you found great value in your purchase. It’s always rewarding to know our TVs are delivering a smooth experience and solid performance at an affordable price.

      If you ever have questions or want tips to explore more features, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer