Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
No TV to watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the TV on line and it was delivered on 10/9. I hooked everything up and while watching a program, the screen froze while the voices were on another scene. I returned it to the store but could not get a replacement because they had to send my refund to the card I used instead of a store credit. Needless to say I left the store without a TV and haven't decided to purchase another one.
I would recommend this to a friendBest Prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a great price, This is going up in my son's room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your feedback, Toine! We're thrilled to hear you found a great deal and that the Pioneer 40" Class LED HD Smart Xumo TV is going to be part of your son's room setup—that sounds like an awesome upgrade. We hope it brings lots of entertainment and enjoyment, and we truly appreciate you choosing this TV to be part of your home. Jeth| Pioneer Support.
Good value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giod emough tv for the price. Perfect for a college dorm or spare bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for the great review! We're glad to hear the TV is hitting the mark for value and functionality. Sounds like a perfect fit for a dorm or guest room—appreciate you sharing your thoughts!
— Shiela | Pioneer Support
Great Xumo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Remote was easy to use with your voice. And it came with all the options for apps. Good price as well
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, FranciscoL! We're happy to hear that you're enjoying the TV, especially the ease of using the voice remote and the wide selection of apps—it’s always great to know when a product delivers both convenience and value. Your experience truly means a lot to us! Jeth | Pioneer Support.
Pioneer - 40” Class LED HD Smart Xumo TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price and works great and easy to set-up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, babybull! We’re so glad to hear that your Pioneer Smart TV is delivering a smooth setup and solid performance at a great value. It’s always rewarding to know when a product fits seamlessly into your space and lifestyle. Your experience helps highlight what makes this TV a smart and practical choice—thanks again for sharing! Jeth| Pioneer Support
Great for a first tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a first tv! Mounted easily we’ve had no issues
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, JmS1! We're so glad to hear that your first TV experience with the Pioneer 40" Smart Xumo TV has been smooth and satisfying. It’s great to know the setup was easy and everything is working well—thanks for sharing your positive experience !Jeth| Pioneer Support.
Great prices tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is for a bedroom and it works great there. We like the picture and it was an easy set up. Connected with WiFi quickly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, TeresaP, for your wonderful feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that it fits perfectly in your bedroom and that you found the setup process smooth and straightforward. It's great to know that you're enjoying the picture quality and seamless WiFi connectivity. Your positive experience is very valuable to us. Enjoy your new TV! Jeth | Pioneer Support.
Pioneering into the future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing one as a wall tv replacement, we decided to replace the other three with the same make and model.
I would recommend this to a friendCustomer service is outstanding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service at BestBuy is super excellent. I enjoy shopping at Bestbuy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Highclassjug. We're so pleased to hear that you enjoyed your shopping experience at Best Buy and appreciated the outstanding service. Your loyalty and enthusiasm mean a lot to us. Tine | Pioneer Support
Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a monitor on a piece of equipment.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Terry! We’re pleased to hear the 40” Pioneer TV is serving its purpose as a monitor replacement. We appreciate your feedback and hope it continues to perform reliably for your setup. Tine | Pioneer Support
- Pros mentioned:Picture quality
Expensive compared to other brands of same quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality is good and about same as other brands in this size. But expensive compared to other brands
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest feedback. We're glad to hear that the picture and sound quality meet your expectations and are comparable to other brands in this size range. We understand that pricing is an important factor, and we appreciate you sharing your thoughts on the value. Your input helps us continue to improve and serve our customers better. Keith | Pioneer Support
Pioneer - 40” Class LED HD Smart Xumo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement for an old 40" Westinghouse
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Thom! We’re happy to hear the 40” Pioneer TV has been an excellent replacement for your previous model. We appreciate your trust in our brand and hope it continues to serve you well. Tine | Pioneer Support
would recomend for small rooms bed rooms etc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up clear picture great value for price enough said
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, PerryH. We appreciate your feedback and are pleased the 40" Pioneer TV made setup easy and brought solid quality for the price. It’s great to know it’s a smart fit for smaller rooms. Tine | Pioneer Support
Xumo tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fades out or defaults to xumo. Remote states availability
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DebraJ, for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you find the remote's availability helpful. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your viewing experience! Jeth | Pioneer Support.
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price.....................
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, KellyC! We're happy to hear that you're enjoying your Pioneer 40" Smart Xumo TV and found it to be a great value. It’s always rewarding to know when a product delivers both quality and affordability—thanks for sharing your experience! Jeth| Pioneer Support.
Good TV, but the Spectrum app doesn't work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my parents mostly because of the Spectrum TV app built in. I really liked everything about the tv and the Xumo apps, but the voice didn't sync with the picture on the spectrum app. I returned it and got a Roku tv. If the Spectrum app isn't important to you, you will probably enjoy this tv.
No, I would not recommend this to a friendoffice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had one already same and just what we needed in my office at work
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your experience, KenW! We're thrilled to hear that the Pioneer 40” Class LED HD Smart Xumo TV was just what you needed for your office—it's always great to know when a product fits perfectly into your space and meets your expectations. Your feedback is truly appreciated! Jeth| Pioneer Support.
Good buy for price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for kiddos rooms/ they work great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, DustinH! We're happy to hear that the Pioneer 40” Class LED HD Smart Xumo TVs are working well in your kiddos' rooms. It’s always wonderful when a product fits perfectly into a family setup—your input is truly appreciated! Jeth| Pioneer Support
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv my mother in love love it now she has just one remote lol
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Zay1, for the lovely feedback! We're so glad to hear that your mother-in-law is enjoying her new Pioneer 40” Class LED HD Smart Xumo TV—and having just one remote definitely makes things even more convenient! It's always heartwarming to know when a product brings joy and simplicity to someone's daily routine. Jeth | Pioneer Support.
Comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good light and quality the sound is good too and easy to install
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Appreciate the feedback, Bryan! Sounds like setup was a breeze and the quality hit the mark. Glad it’s working well for you!
— Shiela | Pioneer Support