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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 581 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 581 reviews
  • Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the Price. Works really good, it has an excellent image quality and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer - 40” Class LED HD Smart Xumo TV! We're delighted to hear that you're impressed with its excellent image quality and sound. Your feedback is greatly appreciated and helps us continue to offer products that provide great value for our customers. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Same day service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had an awesome deal with the great TV selection. The staff was friendly and professional.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're delighted to hear that you found an awesome deal on our Pioneer 40” Class LED HD Smart Xumo TV and had a great experience with the friendly and professional staff. Your satisfaction is our top priority, and we're glad our product and service met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I can find everything here. I recommend it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, JesusG! We're delighted to hear that you're enjoying your Pioneer TV and that you find it to be an excellent product. It's wonderful to know that you can find everything you need and that you would recommend it. Your positive experience is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is exactly what we thought it would be. Ordered online and never left my car. They brought it out within five minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the pŕice (100 for 40 inch and 130 for 43 inch).

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, MiltonM! We're delighted to hear that you're enjoying the great value of your Pioneer TV. It's wonderful to know that you find it to be an excellent choice at such a great price. Your positive experience is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it yet it’s a Christmas gift for my daughter but reading the reviews everyone suggested it was a good buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv for the price and the size if it. Which was a 40 inch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Coretta! We're glad to hear that you're satisfied with the quality and size of your Pioneer 40” Class LED HD Smart Xumo TV. It's great to know that it offers good value for the price. We appreciate your support and hope you continue to enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways a pleasure to shop at Best buy.I will recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    annoying voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice feature gets very annoying turned off ASAP good brand name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good product which the family is very happy and I'm happy with that

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, JesusV! We're delighted to hear that you and your family are very happy with the Pioneer 40” Class LED HD Smart Xumo TV. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV! Great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and price! Can't wait for my Godparents to open it on Christmas Day! Thank you Best Buy for amazing deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a child or guest bedroom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is such a great value and my daughter loves it for her bedroom!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, JoshuaM! We're delighted to hear that the Pioneer 40” Class LED HD Smart Xumo TV is a great value and that your daughter loves it for her bedroom. It's wonderful to know that it meets your expectations. We appreciate your feedback and hope you continue to enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect and works great we have had no issues with it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, KarlaS! We're delighted to hear that your Pioneer TV is working perfectly and that you've had no issues with it. Your positive experience is greatly appreciated and helps us continue to deliver excellent products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv deal I recommend to anyone and item I very good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, JoseR! We're thrilled to hear that you consider your Pioneer TV to be the best deal and that you would recommend it to others. Your positive experience is greatly appreciated and helps us continue to deliver excellent products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    c'stv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is messed up have to put something in microphone outlet and take out to get sound on. cannot find receipt to return tv

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your experience, Carolyn. We're sorry to hear about the sound issue. Even without a receipt, our support team may still be able to assist—please reach out so we can help find a solution.

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    I gave ot a 5 because the tv was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing i like is the good display , one thing i dont like is how loud it sounds

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV, Mytv. We're glad to hear that you appreciate the display quality. Regarding the sound, you might try adjusting the audio settings or using external speakers to better control the volume. If you need any assistance with this, feel free to reach out! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a bedroom, and very happy with purchase. Great price for smart tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RogerR, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you're very happy with your purchase and find it a great price for a smart TV. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and he loved it. He had a 24 inch before this and he loves his ps5 on it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 40” Class LED HD Smart Xumo TV, Pennys! We're thrilled to hear that it was a well-received gift and that he loves using it with his PS5. Your feedback is greatly appreciated and helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Enjoy the TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my daughter. She haven't opened it yet but it was very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. No fire stick or outside help needed. The XUMO is built right in. Very happy!

    I would recommend this to a friend