Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Pioneer TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sceptacle only because I had never seen a Pioneer tv before, purchased for Mother in law while she was rehabing from surgery, she absolutely loves the picture quality and the price was right!
I would recommend this to a friend Back up TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try to have a back up tv incase something happens to the ones that I do have. I took it out of the book and made sure it works. It's a really nice tv for the price. I would purchase it again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the TV is serving well as a reliable backup and that you're satisfied with its quality and value. It's great to know that setup was smooth and that you'd consider purchasing it again. We truly appreciate your support and trust in our product.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Happy Camper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was painless. Everything was smooth and the tv works great. I'm very happy and the price was great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user642661, for your wonderful feedback on the Pioneer - 40” Class LED HD Smart Xumo TV! We're delighted to hear that the process was smooth and painless, and that you're very happy with the TV's performance and price. Your positive experience is important to us, and we're glad the TV meets your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Price was great too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need a TV to fit a certain space. This one worked great. It also had a head phone jack which is what I was looking for to plug into a sound bar. I wanted to be able to control the volume on the sound bar with just the tv remote to make things simple.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your experience! We're glad to hear that the TV fit perfectly in your space and that the headphone jack feature helped simplify your setup with the sound bar—being able to control everything with just the TV remote definitely adds to the convenience. Your feedback is truly appreciated and helps highlight the thoughtful design elements that make a difference. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Pioneer TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and quality is clear. Sound Quality: Built-in speaker quality Sound clarity and volume and the price is great
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 40” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. It also has a sleep timer.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture quality and the convenience of the sleep timer feature. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, great price. Was very easy to setup.
I would recommend this to a friend Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$200. What do you really expect from a TV? I’m just glad it turns on and that I can watch TV when I do use it. I do not expect the sound quality to be phenomenal or picture quality but for under $200 the TV works as designedI would buy it again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest review, Area! We're glad to hear that the Pioneer 40” Class LED HD Smart Xumo TV meets your expectations for its price range and that it works well for your needs. We appreciate your practical perspective and are pleased to know you would consider purchasing it again. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pioneer tv. Just what i needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great product. Great price. What more could you ask for?
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user501001. We’re so glad the TV is meeting your expectations in performance and price. It’s great to hear it’s working well and proving to be a solid choice for your needs. Tine | Pioneer Support
smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I asked for. Very Pleased! I will order from you again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're so glad to hear you're pleased with your new Pioneer Smart TV and that it was exactly what you wanted. We look forward to serving you again in the future! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The t.v. works really well for the price. It was a smart purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user899363, for your feedback! We're glad to hear the Pioneer 40" Class LED HD Smart Xumo TV is working well and proving to be a smart purchase. It's always great to know our customers are satisfied with both performance and value. If you ever need support or have questions, we're here to help! Ivy | Pioneer Support
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Great price! Great cuddles service. Way to go Best Buy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user350642, for the enthusiastic review! We're thrilled to hear you're loving the Pioneer 40" Class LED HD Smart Xumo TV—from the great price to the customer service and everything in between. We appreciate your kind words and are so glad we could help make your experience a positive one. Enjoy your new TV! Ivy | Pioneer Support
Fast delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My order was delivered fast! Excellent tv. Better than a Roku!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic review of the Pioneer 40" Class LED HD Smart Xumo TV!
We’re thrilled to hear your order arrived quickly and that you’re loving the TV’s performance. It’s great to know the picture quality and smart features are exceeding expectations—and we’re glad to hear Xumo is winning you over compared to other platforms!
If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Cons mentioned:App support
Couldn't download apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only comes with preloaded apps and no app store for other downloads
I would recommend this to a friend Perfect fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price! Works perfect in our office!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Perfect fit indeed! Thanks for sharing—glad it’s working so well in your office and delivering great value.
- Shiela | Pioneer Support
- Cons mentioned:App support
Pioneer Xumo TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't familiar with this brand. I should have done more homework on it. Not happy with it, navigating apps aren't very easy. Xumo Tv app works half time. My remote batteries lasted 3 months. I'm stuck with it. You get what you pay for.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV, Shirley. We appreciate your honesty and are glad to hear that you took the time to try out the product. Your insights are valuable to us as they help us understand our customers' experiences better. If you have any further comments or suggestions, please feel free to share them. Jeth | Pioneer Support.
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Just what I needed at a great price. Would purchase again!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're delighted to hear that it meets your needs and that you found it to be a great purchase at an excellent price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
5 Stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is everything. My kids love it, they even play games on this tv.
I would recommend this to a friendGet this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv at a great price. We bought this to upgrade the tv in our motorhome.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer - 40” Class LED HD Smart Xumo TV, Henwen! We're thrilled to hear that you find it to be a great value and that it has made a wonderful upgrade for your motorhome. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
Can get better from pioneer for same price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the exact same price you can get 50 inch pioneer with 4k. Dont know why this tv costs the same as something thats better in every way from the same company, really makes no sense.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We understand your concerns about the pricing and the features compared to other models. We strive to offer a range of products to meet different needs and preferences, but we apologize if this particular model did not meet your expectations.
Please reach out to our customer support team so we can discuss alternative solutions and ensure you find a product that better suits your needs. We're committed to helping you have the best possible experience with our products.
Thank you for your patience and understanding. We appreciate your feedback and are here to help. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888