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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Clearance
$161.99
Save $8
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 581 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-581 of 581 reviews
  • Rated 1 out of 5 stars

    No volume buttons and no solutions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the remote and then best buy sold me 2 different remotes that don’t even work with this tv so if you buy this tv never lose the remote or you’ll never be able to get another one that will work and you’ll never be able to change the volume again

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, SamuelC. We're sorry to hear about the trouble you've had with finding a compatible remote for your Pioneer 40” Class LED HD Smart Xumo TV. We appreciate your feedback and understand how important it is to have a working remote. Your insights are valuable, and we hope you continue to enjoy the TV otherwise. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer