Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Patio TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid strong Television!! I have it outside on my patio and I enjoy a evening under the stars and the moon it takes me to another place that I could only dream of it is undescribable the joy it brings just watching my new Television outside in nature.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your wonderful feedback! We’re truly glad to hear that your new television has brought you such joy and created a memorable experience for you. It’s always rewarding to know that our products can enhance special moments, especially when enjoyed in the beauty of nature. We appreciate your support and are happy to be part of your evening escapes under the stars.
Keith | Pioneer Support
- Pros mentioned:Picture quality
pioneer xumo tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the tv is ok. THe sound clarity is ok and the picture quality, after some adjustments to the settings, is decent. THe remote, especially the voice commands, however, seems to be really limited My primary purpose in buying the set was to get rid of one Xfinity set top box on a second t.v. Happily, the xfinity ap works quite well. However, when trying to open some of the other aps that show up, nothing happens. My original idea was to use the tv with a roku stick (which works quite well). However, for my limited aspirations (no gaming etc.) I just use the 'smart' capability. In summary, OK for the price but if you are looking for something top end, this is not it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the TV. We appreciate your honest feedback and are glad to hear that the Xfinity app is working well for your needs. It's good to know that the picture quality improved with some adjustments and that the smart features are serving your intended purpose. We understand your concerns about the limitations of the remote and some apps not launching as expected. Your insights are valuable and help us continue to improve our products and support. Keith | Pioneer Support
- Pros mentioned:Picture quality, Weight
recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, very light, good sound; I have it in my kitchen, I love it!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, Rammerys! We're so glad to hear that you're enjoying the Pioneer 40” Class LED HD Smart Xumo TV in your kitchen. It’s great to know the picture quality, sound, and lightweight design are all adding to your experience—your enthusiasm truly shines through and is much appreciated! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You could not beat the price for this TV. The picture quality is excellent and perfect for my second bedroom. It was very easy to set up and mount on the wall, and I appreciate the fact that both xfinity stream and spectrum apps are available. I would recommend this tv to anyone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great review! We're so glad you were able to get such a great price on our Pioneer 40" TV. It's awesome to hear that the picture quality is excellent and that the setup and mounting process was easy. We're also happy that the Xfinity Stream and Spectrum apps are working well for you! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality, Setup
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up. Picture is of good quality. Sound is good also for just factory built-in speakers. Yes there are better TV's out there but for the price it is a good TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Kevin,
Thank you for your review! We're glad to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV easy to set up and that you're satisfied with the picture and sound quality. It's great to know that you feel it's a good TV for the price. If you have any questions or need further assistance, please feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Remote control
Solid TV, but remote could use some upgrades
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was so easy to setup. Just turn it on and ready to use. The tv itself is a dream, but as others noted, the remote lags and can be frustrating. It’s good enough for a spare tv, but would not recommend as the main tv because of the issues with the remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, KatM! We're glad to hear that the Pioneer 40” Class LED HD Smart Xumo TV was a breeze to set up and that it's been a great addition as a spare TV. Your feedback on the remote is appreciated and helps highlight what matters most in everyday use—thanks again for taking the time to share your thoughts! Jeth| Pioneer Support
- Pros mentioned:Picture quality, Weight
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Is exactly what I needed. Picture looks good. Very light tv. Love it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, MariaZ! We’re so glad the Pioneer TV is exactly what you needed. Lightweight, great picture, and easy to love—sounds like a perfect match. Enjoy your new setup!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice I got it for my son he’s a gamer great size fits directly on his tv stand shows a great place picture.. And it’s nice for the price you can’t beat it..
I would recommend this to a friend - Cons mentioned:Connectivity
A decent smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV open box-like new so I was open to the possibility of something being wrong with it. Appearance: despite no screen plastic covering & a few fingerprints, the TV looked great. Functionality: we thought at first the voice button/function didn't work, but it's works now. However, this TV is having WiFi problems. It connected with no problem, but now it keeps saying it's not connected while being connected.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MayHickman90,
Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that the TV's appearance and voice function met your expectations. However, we're sorry about the Wi-Fi connectivity issues. Please contact our customer service for assistance. We appreciate your input and aim to improve your experience. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Weight
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is light weight, super wide screen. Easy setup, and excellent quality picture. It’s worth the price paid.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, Cheo! We're glad to hear that you're enjoying the Pioneer 40" Smart Xumo TV. It's wonderful to know that the setup was easy and the picture quality is excellent. Enjoy your new TV!
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality it also has very good picture quality works great no errors while using u can watch any app it also has a lot of channels for TV and you do not have to use no antenna
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback on the Pioneer - 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you're enjoying the great picture quality and the wide range of channels and apps available without needing an antenna.
We understand that having a seamless experience is crucial, and we're glad to know that the TV is working perfectly for you. If you ever encounter any issues or have questions, please don't hesitate to reach out. We're here to help and can provide alternative solutions to ensure you continue to have a fantastic viewing experience.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Picture quality
“Pioneer 4K Smart TV: Big Features on a Bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget-friendly TV with surprisingly good 4K picture and Dolby sound. Setup is easy, and built-in Fire TV or Xumo makes streaming simple. However, some models may lag or have software glitches, and long-term reliability can be hit or miss. Excellent value under $200—just don’t expect premium performance.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Smmalik. We appreciate your balanced review and are glad you found great value in the Pioneer 4K Smart TV. Your insights on setup and streaming help others make informed choices. Tine | Pioneer Support
- Pros mentioned:Picture quality, Weight
Great Little TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv. Light weight, great picture quality. Perfect for childs room or guest room. Perfect bedroom size.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Sara, for your wonderful feedback! We're delighted to hear that the Pioneer 40” Class LED HD Smart Xumo TV is a perfect fit for your needs, with its lightweight design and great picture quality. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any more comments or need assistance, we're here to help. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Well worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Pioneer tv for my elderly mother’s bedroom. It’s almost too big for the space but I think she will get used to it. There is definitely a difference between 4K and Full HD. The colors are good but the picture isn’t as sharp as my 4K, but all in all it’s a good modern tv that was well worth the sale price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 40" Class LED HD Smart Xumo TV! We're glad to hear that it was a good purchase for your mother's bedroom and that you find it to be a modern TV with good colors and a worthwhile sale price. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After more than a month using this TV, I’m quite happy with it. This is a replacement for a FireTV, which I was also happy with until it started having problems. I think that I like this operating system more. Only thing I don’t like is there is no speed test for testing WiFi (minor issue). Picture is excellent!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Richard,
Thanks for the thoughtful feedback! We’re glad to hear you’re enjoying your new Pioneer Smart Xumo TV and that the picture quality and operating system are hitting the mark. We appreciate your note about the WiFi speed test feature while it’s a minor issue, your input helps us improve. Thanks again for choosing Pioneer, and we hope your TV continues to deliver a great experience! Patricia | Pioneer Support
- Cons mentioned:App support
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv so far. I have had no issues. I dont like the fact you cant remove already installed apps if you dont want them least not that I see anyhow.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We truly appreciate your honest feedback.
We're glad to hear that the TV has been serving its purpose well and offers good value for the price. Your comments about the color quality and channel navigation speed are noted—these insights help us and other customers better understand the product experience.
If you ever need tips on optimizing the picture settings or improving performance, feel free to reach out. We're here to help you get the most out of your purchase!
Thanks again for choosing Pioneer. Ivy | Pioneer Support
- Pros mentioned:Picture quality
I'm really enjoying the experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Smart TV and I'm really enjoying the experience. Setup was a snap even with the use of my off brand smart phone. I wasn't sure about using the QR codes but that too was simple and made things go much quicker than typing it all in. Everything I have on YouTube subscriptions and watch list's came up on the TV. And all the other preset movie platforms is awesome. Being able to navigate from movies, news, sports, local news is quick and easy. This thing is awesome! Oh, and a great picture too.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, ZacharyD! We're thrilled you're enjoying your first Smart TV, the Pioneer 40” Class LED HD Smart Xumo TV. We're glad setup was easy, you found the QR codes helpful, and that you're enjoying the picture and easy navigation! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Surprising quality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprising quality TV, especially for the price. Getting used to Xumo interface was easy and quick after years with Google and Roku interfaces on our other TVs. Highly recommended. Remember this is 1080 not UHD 4K. But most 40" TVs and under are 1080...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DaveB,
We really appreciate your thoughtful review! It’s great to hear that the transition to the Xumo interface was smooth even after years with other platforms. You’re absolutely right about the 1080p resolution being ideal for this screen size, and we’re glad the quality exceeded your expectations. Thanks for the recommendation! Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and awesome features great picture. Excellent product and great price point for the product
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your awesome review! We're delighted to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV easy to set up and that you're enjoying its great features and picture quality. It's fantastic to know that you consider it an excellent product at a great price point. We appreciate your feedback and hope you continue to enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was purchased to replace a 32 inch dumb tv. Set-up was quick and easy...far superior to the major Korean tvs that I have set-up in the past. Picture and sound quality are great! Over-the-air tuner is strong. This tv is a great value at the price that we bought it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, MarkK! We're glad to hear the setup was quick and easy, and that you're enjoying the strong performance, picture and sound quality, and added convenience of the smart features on your new Pioneer 40” Class LED HD Smart Xumo TV. It’s great to know it’s been a valuable addition to your home! Jeth| Pioneer Support.
