Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup
Quality Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this product. Easy to set up and use. Great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Surprising quality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprising quality TV, especially for the price. Getting used to Xumo interface was easy and quick after years with Google and Roku interfaces on our other TVs. Highly recommended. Remember this is 1080 not UHD 4K. But most 40" TVs and under are 1080...
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DaveB,
We really appreciate your thoughtful review! It’s great to hear that the transition to the Xumo interface was smooth even after years with other platforms. You’re absolutely right about the 1080p resolution being ideal for this screen size, and we’re glad the quality exceeded your expectations. Thanks for the recommendation! Patricia | Pioneer Support
- Cons mentioned:App support
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv so far. I have had no issues. I dont like the fact you cant remove already installed apps if you dont want them least not that I see anyhow.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We truly appreciate your honest feedback.
We're glad to hear that the TV has been serving its purpose well and offers good value for the price. Your comments about the color quality and channel navigation speed are noted—these insights help us and other customers better understand the product experience.
If you ever need tips on optimizing the picture settings or improving performance, feel free to reach out. We're here to help you get the most out of your purchase!
Thanks again for choosing Pioneer. Ivy | Pioneer Support
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was purchased to replace a 32 inch dumb tv. Set-up was quick and easy...far superior to the major Korean tvs that I have set-up in the past. Picture and sound quality are great! Over-the-air tuner is strong. This tv is a great value at the price that we bought it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, MarkK! We're glad to hear the setup was quick and easy, and that you're enjoying the strong performance, picture and sound quality, and added convenience of the smart features on your new Pioneer 40” Class LED HD Smart Xumo TV. It’s great to know it’s been a valuable addition to your home! Jeth| Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv at a great price picture is amazing, and love the easy access to smart tv
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good t.v. nice picture. Easily installed , grate price!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that you're enjoying the nice picture quality and found the installation process easy. It's wonderful to know that you got it at a great price. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image quality and sound for the price. No connectivity issues for me at all. I enjoy the app i can use for a remote. Overall it punches above its weight class as far as price/quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, John, for your thoughtful feedback on the Pioneer 40" Class LED HD Smart Xumo TV. We’re pleased to hear that the image and sound quality have exceeded your expectations and that the remote app is adding convenience to your experience. Your comment about the value it delivers is truly appreciated. Tine | Pioneer Support
- Pros mentioned:Price
The right size and the right price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I was able to snag this for my son to play video games in his room. It’s the best price point in the size category. The native apps were easy to navigate and were the cherry on top.
I would recommend this to a friend - Pros mentioned:Picture quality, Weight
good t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is very light, great picture. right price.........enough characters now.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, user790726! We're glad to hear that you're enjoying the light weight and great picture quality of your Pioneer 40” Class LED HD Smart Xumo TV. It's wonderful to know that you found it to be the right price. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Lil beast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this bad boy on my covered back patio cheap enough to just buy another if it burns out but so far working like a charm clear picture, speakers are meh but do well enough in most settings, does have Bluetooth connectivity and I synced it to my outdoor speaker system works like a charm
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Dans, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that it's working well on your covered back patio and that you're enjoying the clear picture and Bluetooth connectivity. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your outdoor viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Nice if you could add additional apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and picture. Reason gave 4 instead of 5 is you can’t add any additional apps other than those that are preloaded. Maybe a collab with Amazon firestick would work.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Eddie! We're glad to hear you're enjoying the great picture quality and performance of the Pioneer 40” Class LED HD Smart Xumo TV. Your feedback is appreciated and helps highlight the strengths of the TV, along with thoughtful ideas for future enhancements—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Nice replacement tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and sound. Easy wall mount. Interface with apps a little difficult, but it is a good clean pkcture.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Dave! We're glad to hear that you're enjoying the color and sound quality of your Pioneer 40” Class LED HD Smart Xumo TV and that the wall mount was easy to set up. We appreciate your input on the app interface and are happy to know you're pleased with the clean picture quality. Your satisfaction is important to us! Jeth | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Setup
Good TV for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during a holiday deal promotion and for the price it's a good little tv for my child. The sound quality isn't great, so if it was for your main living room tv you might want to invest in a sound bar. The setup was super easy and she's really enjoying it. For the money paid this was a great option.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
whew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my granddaughter loves it! high quality pic, sound and easy to navigate
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that your granddaughter loves it and that you're impressed with the picture quality, sound, and ease of navigation. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support.
Good for about a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, but after awhile the remote stops working and it will turn itself off randomly. Short-term solution.
I would recommend this to a friend- Pros mentioned:Picture quality
Wow what a great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product for an amazing awesome price. Picture quality and sound are excellent i do recommend this TV . I use it for my stdy area and it fits perfectly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the review! We're thrilled to hear you're enjoying the Pioneer 40" TV. It's great to know that the picture and sound quality are excellent and that it's a perfect fit for your study area.
We appreciate you recommending it! Thanks so much for the review! We're thrilled to hear you're enjoying the Pioneer 40" TV. It's great to know that the picture and sound quality are excellent and that it's a perfect fit for your study area.
We appreciate you recommending it!
- Pros mentioned:Picture quality
PIONEER IS QUALITY !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT TV for the price. I setup in my bedroom and it is PERFECT! What a clear picture and great sound. Pioneer was top of the line in my days and still makes a great product. People don't realize LG was Goldstar and made low end quality stuff. Change your name a people will pay more. PIONEER IS QUALITY !
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review, Jerseybooch! We're thrilled to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV. It's great to know that the picture and sound quality are meeting your expectations.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Good bedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer tv is fairly easy to set up and makes an excellent bedroom tv. The tv is bright and sound is good. The only knock I have is you have to enroll in Xumo if you want to use smart tv features.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Rob49,
Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you found it easy to set up and that it makes an excellent bedroom TV with bright visuals and good sound quality. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pioneer TV's solid value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for a great price. Upgraded the kids tv from an old 32 inch samsung, and they are really happy with the smart tv options. Picture looks great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Erik! It’s wonderful to hear that the Pioneer 40" Class LED HD Smart Xumo TV has been a hit with your kids and that the upgrade brought a noticeable improvement in both picture quality and smart features. We’re glad it’s making a positive difference in your home entertainment setup! Jeth| Pioneer Support
- Pros mentioned:Picture quality, Setup
Pioneer 40 inch Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture at an affordable price. Easy to set up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, JoeK! We're delighted to hear that you're enjoying the awesome picture quality and found the Pioneer 40” Class LED HD Smart Xumo TV easy to set up. Your satisfaction is very important to us, and we're thrilled that you found it to be an affordable and excellent choice. We look forward to serving you again soon! Jeth | Pioneer Support.
