Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was purchased to replace a 32 inch dumb tv. Set-up was quick and easy...far superior to the major Korean tvs that I have set-up in the past. Picture and sound quality are great! Over-the-air tuner is strong. This tv is a great value at the price that we bought it for.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, MarkK! We're glad to hear the setup was quick and easy, and that you're enjoying the strong performance, picture and sound quality, and added convenience of the smart features on your new Pioneer 40” Class LED HD Smart Xumo TV. It’s great to know it’s been a valuable addition to your home! Jeth| Pioneer Support.
- Pros mentioned:Picture quality, Setup
Quality Pioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for this product. Easy to set up and use. Great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image quality and sound for the price. No connectivity issues for me at all. I enjoy the app i can use for a remote. Overall it punches above its weight class as far as price/quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, John, for your thoughtful feedback on the Pioneer 40" Class LED HD Smart Xumo TV. We’re pleased to hear that the image and sound quality have exceeded your expectations and that the remote app is adding convenience to your experience. Your comment about the value it delivers is truly appreciated. Tine | Pioneer Support
- Pros mentioned:Picture quality
Wow what a great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product for an amazing awesome price. Picture quality and sound are excellent i do recommend this TV . I use it for my stdy area and it fits perfectly.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the review! We're thrilled to hear you're enjoying the Pioneer 40" TV. It's great to know that the picture and sound quality are excellent and that it's a perfect fit for your study area.
We appreciate you recommending it! Thanks so much for the review! We're thrilled to hear you're enjoying the Pioneer 40" TV. It's great to know that the picture and sound quality are excellent and that it's a perfect fit for your study area.
We appreciate you recommending it!
- Pros mentioned:Picture quality
Pioneer TV's solid value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for a great price. Upgraded the kids tv from an old 32 inch samsung, and they are really happy with the smart tv options. Picture looks great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Erik! It’s wonderful to hear that the Pioneer 40" Class LED HD Smart Xumo TV has been a hit with your kids and that the upgrade brought a noticeable improvement in both picture quality and smart features. We’re glad it’s making a positive difference in your home entertainment setup! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for being an inexpensive smart tv and only 40” size. Has a good picture quality and easy set up. The only thing I wish was Xumo having an App Store.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with us. We’re glad to hear that you’re enjoying the TV’s picture quality and found the setup process easy. It’s great to know it’s serving its purpose well in your space. We appreciate your note about the Xumo platform and understand how having access to an App Store could enhance the experience even further. Your feedback is valuable and helps us continue to improve our products and services. Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv at a great price picture is amazing, and love the easy access to smart tv
I would recommend this to a friend - Pros mentioned:Picture quality
Nice if you could add additional apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and picture. Reason gave 4 instead of 5 is you can’t add any additional apps other than those that are preloaded. Maybe a collab with Amazon firestick would work.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Eddie! We're glad to hear you're enjoying the great picture quality and performance of the Pioneer 40” Class LED HD Smart Xumo TV. Your feedback is appreciated and helps highlight the strengths of the TV, along with thoughtful ideas for future enhancements—thanks for sharing your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the tv. However, I was told to be at home to receive the delivery, and it was just dropped off at my doorstep. I had to run after the guy just to bring it in my house.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, FrancineJ, for your honest review. We're glad you’re happy with the TV itself, and we’re sorry to hear about the delivery experience. Your feedback on logistics will be shared to help improve future service. Tine | Pioneer Support
- Pros mentioned:Picture quality, Price
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good t.v. nice picture. Easily installed , grate price!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that you're enjoying the nice picture quality and found the installation process easy. It's wonderful to know that you got it at a great price. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Lil beast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this bad boy on my covered back patio cheap enough to just buy another if it burns out but so far working like a charm clear picture, speakers are meh but do well enough in most settings, does have Bluetooth connectivity and I synced it to my outdoor speaker system works like a charm
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Dans, for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that it's working well on your covered back patio and that you're enjoying the clear picture and Bluetooth connectivity. Your comments are valuable to us and encourage us to keep improving our products. Enjoy your outdoor viewing experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality but it was a little difficult to setup for someone who not on line
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest feedback, HowardF! We're glad to hear you're enjoying the picture quality of your Pioneer 40" Smart Xumo TV. We understand that setup can be a bit challenging for users who aren't frequently online, and we’re working on making the process even more intuitive. Your comment is valuable and helps us improve accessibility for all users. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and clear picture. Price is reasonable, Settimg take some time to get through but good TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40" Class LED HD Smart Xumo TV! We're glad to hear you're enjoying the clear picture and great value. We understand that setup can take a bit of time, and we appreciate your patience in getting everything up and running.
If you ever need assistance or have questions, our support team is here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support
Camper bargain tv!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a very good picture quality and excellent durability. It was purchased for a tow behind camper and mounted with a cheap swivel wall mount. I use a bungee cord to support/cushion it when traveling. No issues so far and this still has rca input plugs that work with my furrion camper dvd player. I have towed it over 2500miles so far and can honestly say it is worth twice the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the TV. It’s great to hear that the picture quality and durability have held up so well, especially in a tow-behind camper setup. The fact that it has withstood over 2,500 miles of travel, along with the use of a simple swivel wall mount and bungee cord for support, really speaks to the resilience and value of the product. It’s also helpful to know that the RCA input compatibility with your Furrion camper DVD player continues to work without issue. Your feedback highlights the versatility and reliability of this TV, and we appreciate you taking the time to share it. Keith | Pioneer Support
- Pros mentioned:Picture quality, Weight
good t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is very light, great picture. right price.........enough characters now.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, user790726! We're glad to hear that you're enjoying the light weight and great picture quality of your Pioneer 40” Class LED HD Smart Xumo TV. It's wonderful to know that you found it to be the right price. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Good bedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer tv is fairly easy to set up and makes an excellent bedroom tv. The tv is bright and sound is good. The only knock I have is you have to enroll in Xumo if you want to use smart tv features.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Rob49,
Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're glad to hear that you found it easy to set up and that it makes an excellent bedroom TV with bright visuals and good sound quality. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television was fairly priced, easy to set up and has a clear pit. The sound is exceptional for a home television. I love the picture quality well. I highly recommend purchasing this tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for the glowing review, MScott! We're delighted to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a great value, easy to set up, and impressive in both picture and sound quality. Your recommendation means a lot, and it's wonderful to know the TV is delivering such a satisfying experience in your home! Jeth| Pioneer Support.
Great tv when you get used to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. Especially for a gamer; when you switch inputs itll automatically turn your system on which had to grow on me bc at first i didnt like it but now it saves me time. It looks great gives infinity pool edge vibes. Sound is a little low coming from tv so i would think to buy a sounds system to add. Giving it 4 stars instead of five bc one time it blacked out on me when i first got it and it made me nervous then when i finally got it back on it was stuck in headphone mode. Had to unplug the whole tv. Other than that its a good tv.
I would recommend this to a friend- Pros mentioned:Price
The right size and the right price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I was able to snag this for my son to play video games in his room. It’s the best price point in the size category. The native apps were easy to navigate and were the cherry on top.
I would recommend this to a friend - Pros mentioned:Picture quality
PIONEER IS QUALITY !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT TV for the price. I setup in my bedroom and it is PERFECT! What a clear picture and great sound. Pioneer was top of the line in my days and still makes a great product. People don't realize LG was Goldstar and made low end quality stuff. Change your name a people will pay more. PIONEER IS QUALITY !
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review, Jerseybooch! We're thrilled to hear that you're enjoying your Pioneer 40” Class LED HD Smart Xumo TV. It's great to know that the picture and sound quality are meeting your expectations.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285