Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Nice replacement tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and sound. Easy wall mount. Interface with apps a little difficult, but it is a good clean pkcture.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Dave! We're glad to hear that you're enjoying the color and sound quality of your Pioneer 40” Class LED HD Smart Xumo TV and that the wall mount was easy to set up. We appreciate your input on the app interface and are happy to know you're pleased with the clean picture quality. Your satisfaction is important to us! Jeth | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888
- Pros mentioned:Picture quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality but it was a little difficult to setup for someone who not on line
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your honest feedback, HowardF! We're glad to hear you're enjoying the picture quality of your Pioneer 40" Smart Xumo TV. We understand that setup can be a bit challenging for users who aren't frequently online, and we’re working on making the process even more intuitive. Your comment is valuable and helps us improve accessibility for all users. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and clear picture. Price is reasonable, Settimg take some time to get through but good TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40" Class LED HD Smart Xumo TV! We're glad to hear you're enjoying the clear picture and great value. We understand that setup can take a bit of time, and we appreciate your patience in getting everything up and running.
If you ever need assistance or have questions, our support team is here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality, Setup
Pioneer 40 inch Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture at an affordable price. Easy to set up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great feedback, JoeK! We're delighted to hear that you're enjoying the awesome picture quality and found the Pioneer 40” Class LED HD Smart Xumo TV easy to set up. Your satisfaction is very important to us, and we're thrilled that you found it to be an affordable and excellent choice. We look forward to serving you again soon! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television was fairly priced, easy to set up and has a clear pit. The sound is exceptional for a home television. I love the picture quality well. I highly recommend purchasing this tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for the glowing review, MScott! We're delighted to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV to be a great value, easy to set up, and impressive in both picture and sound quality. Your recommendation means a lot, and it's wonderful to know the TV is delivering such a satisfying experience in your home! Jeth| Pioneer Support.
Camper bargain tv!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a very good picture quality and excellent durability. It was purchased for a tow behind camper and mounted with a cheap swivel wall mount. I use a bungee cord to support/cushion it when traveling. No issues so far and this still has rca input plugs that work with my furrion camper dvd player. I have towed it over 2500miles so far and can honestly say it is worth twice the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the TV. It’s great to hear that the picture quality and durability have held up so well, especially in a tow-behind camper setup. The fact that it has withstood over 2,500 miles of travel, along with the use of a simple swivel wall mount and bungee cord for support, really speaks to the resilience and value of the product. It’s also helpful to know that the RCA input compatibility with your Furrion camper DVD player continues to work without issue. Your feedback highlights the versatility and reliability of this TV, and we appreciate you taking the time to share it. Keith | Pioneer Support
- Pros mentioned:Picture quality
Good TV for small room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv for bedroom and so far there are no complaints, build quality, software and image quality are better than expected for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JasonVentura! We’re happy your expectations were exceeded. Your comments about build, software, and image quality truly mean a lot. Tine | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Pioneer Xumo Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy set up. Perfect for small room and streaming.
I would recommend this to a friend - Pros mentioned:Price
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is exactly what I needed for the kids to watch shows. It is great priced and had no issues so far (2 months). For what you pay for its not bad at all.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, AndresG. We're glad the TV has been a reliable solution for your kids and that it offered excellent value. Your satisfaction after two months says it all. Tine | Pioneer Support
Great picture. Cheap speakers. Still a Great deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, Xumo is pretty much like amazon, but different. The sound quality is poor, if you are hard of hearing, I suggest you get a sound bar, because if you turn the volume above half way, you may blow the speakers. They rattle. Otherwise, it's worth the money!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback. We’re glad to hear that you’re enjoying the picture quality and finding value in the Xumo platform. Your insight about the sound performance is appreciated, especially the suggestion for those who may benefit from a sound bar. It’s important to us that users have a smooth and enjoyable experience, and your comments help highlight both the strengths and areas for improvement. We’re happy to know that overall, the TV has been worth the investment and continues to serve you well. Keith | Pioneer Support
- Pros mentioned:Picture quality
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my 9-year-old and it was the best purchase I made this year the size is perfect for anyone who doesn't want a huge or not-so-small screen, the quality, and color are amazing it has a really good volume level i would recommend this item as it was a great purchase for me.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that the TV has been the best purchase for you this year and that it is perfect for your 9-year-old. We are glad that you are impressed with the size, quality, color, and volume level. Your recommendation means a lot to us, and we appreciate your support. Keith | Pioneer Support
- Pros mentioned:Picture quality
Reasonably good quality, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value at the price point, sound is better than expected. Very easy setup. I use as a second computer monitor, video quality is good for 1080p.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MarcD. We’re glad the 40" TV provided better-than-expected sound and was easy to set up for use as a second monitor. Your feedback on performance and versatility is much appreciated. Tine | Pioneer Support
- Pros mentioned:Picture quality
Ideal television for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I hoped I was buying. Clear images, good color. The internet connection immediately sought out free television and movie apps, which was a pleasant surprise.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, MattM! We're happy to hear the Pioneer 40” Smart Xumo TV delivered exactly what you were looking for, with clear visuals and vibrant color. It’s awesome that the smart features made discovering free TV and movie apps so effortless—sounds like a fantastic addition to your entertainment setup! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
I found a Gem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a "Best Buy" purchase for this brand. Pioneer has been in our household since I can remember with my mom who had their stereo system. Great quality product overall the picture, the sound and its a Smart TV. Wow! I'm glad I shopped around and found this Gem.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 40" led smart xumo tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Disappointed that I could not program my cable channels by connecting co-ax to the antenna port. Customer service from pioneer was of no help. Cable company had to install a converter at a fee of $6.00 per month.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv for the price. Light and easy to set up and use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Pioneer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Love the appearance and ease of use of apps.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, MarkT! It’s fantastic to hear that you’re enjoying the Pioneer 40” Class LED HD Smart Xumo TV. Great picture and sound quality, along with user-friendly apps, can really enhance your viewing experience. Your feedback will certainly help others looking for a reliable TV. If you have any favorite apps or shows you recommend, I’d love to hear about them! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV. Great image, easy to use and really easy to install.
I would recommend this to a friend Hidden Gem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 42-inch Pioneer Smart 4K TV is a genuine "hidden gem" in the affordable television category. It successfully leverages the brand's reputation for quality to deliver a product that offers superior picture technology (especially Dolby Vision support) at a price that is hard to beat.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome review, LakishaW! We're so glad you found the Pioneer TV to be a hidden gem—Dolby Vision and great value really do make it shine!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Best Bang for your Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great crisp TV, very good 4K quality when watching tv with antenna and works even better with Roku device. Best $104 ever spent.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, EmikoLee, for your review. We’re glad the crisp 4K quality and antenna/Roku setup worked well and gave you great value for the price. We truly appreciate your support. Tine | Pioneer Support
