Customer Ratings & Reviews
- Model:
- PN40-551-24U
- SKU:
- 6569888
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pricing and picture quality. Picture is super clear and around 2k. Very happy with my purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Dawn,
We really appreciate your feedback! It’s wonderful to hear that you’re happy with both the pricing and the picture quality. A super clear display around 2K resolution at a great value is definitely something to celebrate. Thanks for choosing Pioneer we’re glad it’s working out so well for you! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. I love the sound. I will definitely buy more pioneer items
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, user501001. We’re so glad the TV is meeting your expectations in performance and price. It’s great to hear it’s working well and proving to be a solid choice for your needs. Tine | Pioneer Support
- Pros mentioned:Picture quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Great quality pictures with good volume. Excellent buy Better then Roku tv but these do have smart features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, KatlinR! We're so glad to hear you're enjoying the Pioneer 40” Smart TV and that the picture quality and volume are hitting the mark for you. It’s awesome to know you found it to be an excellent buy with smart features that suit your needs. Your comparison and recommendation mean a lot—thanks for sharing your experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Tv pioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product .. great quality of the image... i use it for gaming
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Jorge! Great to hear the 40" Pioneer is delivering solid image quality for your gaming setup. Enjoy every session—appreciate the support!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
I found a Gem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a "Best Buy" purchase for this brand. Pioneer has been in our household since I can remember with my mom who had their stereo system. Great quality product overall the picture, the sound and its a Smart TV. Wow! I'm glad I shopped around and found this Gem.
I would recommend this to a friend - Pros mentioned:Picture quality
good smart TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it as an Open Box but I didn't notice any significant damage. Picture is clear and colors look great! The Smart UI could be better. Setup was smooth and my overall experience has been great!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, Mikenstein! We're delighted to hear that you're enjoying the clear picture quality and vibrant colors of your Pioneer - 40” Class LED HD Smart Xumo TV. It's great to know that the setup was smooth and your overall experience has been positive. We appreciate your input on the Smart UI and will keep it in mind for future improvements. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a decent TV. Picture and sound are good. Good value for the price. The XUMO system takes a little time to get used to.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 40" led smart xumo tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Disappointed that I could not program my cable channels by connecting co-ax to the antenna port. Customer service from pioneer was of no help. Cable company had to install a converter at a fee of $6.00 per month.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv for the price. Light and easy to set up and use.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 40” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture. Definitely work the price. Bought it for my granddaughter. She absolutely loves it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JoanneP! It’s heartwarming to hear your granddaughter loves the Pioneer TV. We’re proud to provide something that delivers both value and joy. Tine | Pioneer Support
- Pros mentioned:Picture quality
Pioneer rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially for the price! Picture is good sound is good features such as talking to the remote to search is great especially at this price point.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Ryan31911! We're so glad to hear you're enjoying the Pioneer 40” Class LED HD Smart Xumo TV and making the most of its features like voice search—especially at such a great value. Your feedback really highlights the thoughtful functionality and quality this TV brings to the table! Jeth | Pioneer Support.
- Pros mentioned:Weight
Very good TV. Right size for kid's room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price. awesome resolution. right size. This tv is very light and can be mounted.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi FelixARod! We're thrilled to hear the 40" Pioneer Smart TV hit the sweet spot for you in terms of size, resolution, and ease of setup. It’s awesome that you found it light enough to mount—perfect for flexible room arrangements. Enjoy your new setup!
- Shiela | Pioneer Support
Excellent purchase!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this TV. It was a gift for my niece for her 15th birthday. She was delighted and very happy with her gift; she didn't expect it... She really enjoys watching her favorite series and soap operas. We definitely made a good purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MariaM, for such a heartwarming review. We’re thrilled your niece loved her birthday gift and that the TV is bringing joy through her favorite shows. Tine | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Pioneer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Love the appearance and ease of use of apps.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, MarkT! It’s fantastic to hear that you’re enjoying the Pioneer 40” Class LED HD Smart Xumo TV. Great picture and sound quality, along with user-friendly apps, can really enhance your viewing experience. Your feedback will certainly help others looking for a reliable TV. If you have any favorite apps or shows you recommend, I’d love to hear about them! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Pioneer tv one of the best values.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great value with some of the best features with clear life like picture.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 40" Class LED HD Smart Xumo TV! We're thrilled to hear you're enjoying the clear, lifelike picture and the great features—especially at such a great value.
Your feedback means a lot, and we’re glad the TV is living up to your expectations. If you ever need assistance or have questions, our support team is here to help! Ivy | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV. Great image, easy to use and really easy to install.
I would recommend this to a friend - Pros mentioned:Price
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it has a great price, the quality of the product is excellent, very strong product, it met my expectations perfectly, I am satisfied with the purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, AloesA! We're so happy to hear that your Pioneer 40” Class LED HD Smart Xumo TV has exceeded your expectations with its quality, durability, and value. It’s always great to know when a product delivers exactly what you’re looking for—thanks for sharing your satisfaction with us! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Get picture for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv to put in a spare bedroom for guest. It is very nice with a great picture and sound. I have it connected to an apple tv so i dont know about the smart features that are on it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Pioneer 40" Smart Xumo TV is a great addition to your guest bedroom. It's wonderful to know you're happy with the picture and sound quality!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Outstanding deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity good speakers very easy to work with highly recommended!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic review of the Pioneer 40" Class LED HD Smart Xumo TV!
We’re delighted to hear that you’re enjoying the clarity, sound quality, and ease of use. It’s great to know the TV has exceeded your expectations and that you’d recommend it—your feedback means a lot to us and to others considering this model.
If you ever need assistance or tips to get even more out of your TV, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with great picture quality. Also enjoy using Airplay.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We appreciate your review, MNam! It’s great to hear that setup was smooth and that you’re enjoying the picture quality and AirPlay functionality. We designed the Pioneer Smart Xumo TV to be intuitive and versatile, and it’s wonderful to know it’s working well for you. If you have any suggestions or questions, we’re here to help! Patricia | Pioneer Support
