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Customer Ratings & Reviews

Model:
PN40-551-24U
SKU:
6569888
Your price for this item is $161.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 554 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 40” Class LED HD Smart Xumo TV's picture quality, ease of use, and its affordability. Many appreciate the straightforward setup and lightweight design, while some experienced difficulties with connectivity and app limitations. A few users also noted issues with the remote control. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 554 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase great quality crisp image vibrant colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity good speakers very easy to work with highly recommended!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the fantastic review of the Pioneer 40" Class LED HD Smart Xumo TV!

      We’re delighted to hear that you’re enjoying the clarity, sound quality, and ease of use. It’s great to know the TV has exceeded your expectations and that you’d recommend it—your feedback means a lot to us and to others considering this model.

      If you ever need assistance or tips to get even more out of your TV, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend’s son and he loves it. Great functioning TV for a great price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CAITLINE! It’s great to hear that your boyfriend’s son is loving the new TV. We appreciate your kind words and are so glad the performance and value were spot on. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with great picture quality. Also enjoy using Airplay.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We appreciate your review, MNam! It’s great to hear that setup was smooth and that you’re enjoying the picture quality and AirPlay functionality. We designed the Pioneer Smart Xumo TV to be intuitive and versatile, and it’s wonderful to know it’s working well for you. If you have any suggestions or questions, we’re here to help! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV. It was a gift for my niece for her 15th birthday. She was delighted and very happy with her gift; she didn't expect it... She really enjoys watching her favorite series and soap operas. We definitely made a good purchase!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MariaM, for such a heartwarming review. We’re thrilled your niece loved her birthday gift and that the TV is bringing joy through her favorite shows. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it looks really great in my kitchen.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DerekW,

      Thank you for your great review! We’re delighted to hear that the Pioneer 40” Class LED HD Smart Xumo TV was easy to set up and looks fantastic in your kitchen. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was super easy to setup the picture is great and it works flawlessly so far. For the price you can't beat it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Matt, for the awesome feedback! We're so glad to hear that setting up your Pioneer 40" Smart TV was a breeze and that you're enjoying the picture quality and smooth performance. It’s great to know it’s delivering excellent value—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, worried before purchase that the sound would not be loud enough for my Husband. Works perfect and a great deal.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the wonderful feedback, CathBrad! We're so glad to hear that your Pioneer 40” Class LED HD Smart Xumo TV is working perfectly and delivering the sound quality you were hoping for—it’s always great when a product exceeds expectations and brings added peace of mind. We truly appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer 40 tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great Had a problem with a line on the screen so Bedt Buy replaced the unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, super EASY to set up...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Auntie Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my auntie in nedd of a tv. Great picture!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing, VirtuosQueen! It’s heartwarming to hear you picked up the Pioneer 40" Class LED HD Smart Xumo TV for your auntie, and we're so glad the picture quality is hitting the mark. We truly appreciate your thoughtful choice and kind feedback! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App support

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is okay. Picture is great, however you cannot load external apps to tv which is a bummer!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you're enjoying the picture quality of your Pioneer 40” Class LED HD Smart Xumo TV.

      We understand your frustration with not being able to load external apps. Unfortunately, the Xumo platform currently supports only preloaded apps. To expand your app options, we recommend using an external streaming device like a Firestick or Roku, which offers a wider range of downloadable apps.

      If you have any other questions or need further assistance, please reach out to our customer support team. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-40-class-led-hd-smart-xumo-tv/6569888.p?skuId=6569888 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this tv last December, it’s been amazing specially when foot season is on the colors look full and bright. The price was also great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your experience, MaglorioS! We're thrilled to hear that your Pioneer 40” Class LED HD Smart Xumo TV has been delivering such vibrant and full colors—especially during football season, when every detail matters. It's great to know the picture quality and value have made a strong impression, and we truly appreciate you taking the time to let us know how much you're enjoying it! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic tv i love it,nice picture,nice sound,and very detailed regarding the overall quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the kind words, RicardoM! We're so glad to hear you're loving the TV and enjoying the picture, sound, and overall quality—it’s always rewarding to know when a product delivers a fantastic experience. Your feedback truly means a lot! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy in the city!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my senior aunt and she loves it. Easy to set up, good picture and excellent price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind feedback, WillyeH! We're so happy to hear that your senior aunt is enjoying her new Pioneer 40” Smart Xumo TV—it's great to know the setup was easy, the picture quality is satisfying, and the value made it a perfect choice! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv . Easy to set up great picture quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your kind words and for taking the time to share your experience with the Pioneer 40" Class LED HD Smart Xumo TV!

      We're thrilled to hear that you’re enjoying the great picture quality and found the setup process easy. It’s always wonderful to know when a product meets expectations and brings satisfaction to our customers.

      If you ever have questions or need assistance with features, we’re here to help. Enjoy your new TV and happy viewing! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture and I put it in my bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 40" Class LED HD Smart Xumo TV!

      We’re so happy to hear that you’re enjoying the picture quality and that it’s a perfect fit for your bedroom setup. It’s always rewarding to know our TVs are bringing comfort and clarity to our customers’ spaces.

      If you ever need support or tips to get even more out of your TV, we’re here to help. Thanks again for your recommendation and for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv picture! Very happy with this purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your excellent review of the Pioneer 40" Class LED HD Smart Xumo TV!

      We’re so happy to hear that you’re enjoying the picture quality and are satisfied with your purchase. It’s always great to know our TVs are delivering a positive experience and meeting expectations.

      If you ever have questions or want tips to explore more of the TV’s features, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, not like the highest quality picture I have ever seen but for the price it works really well and is clear. Everything I needed for a cheaper tv in a bedroom. If you want something exceptional then pay for it. Otherwise this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t to sure about purchasing a Pioneer but it exceeded my expectations! Great TV for the price!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, Eddy! We're so glad to hear that your Pioneer 40” Class LED HD Smart Xumo TV exceeded your expectations and delivered great value. It’s always exciting when a product surprises in the best way—your feedback truly means a lot and encourages us to keep delivering quality that delights! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer