Customer Ratings & Reviews
- Model:
- PN43-R851-26U
- SKU:
- 6623790
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class LED 4K UHD Smart Roku TV for its overall performance. Users report that it "works great," suggesting a positive experience with the TV's functionality.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had the smaller version. Im really loving the 75. I cant stay out my living room
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re thrilled to hear that you’re enjoying your Pioneer 75" TV and that the upgrade has made your living room the place to be. This model is designed to deliver an immersive, high‑quality viewing experience, and we’re glad it’s been such a great fit. We truly appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products
TV good, customer service awful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Terrible customer service when I picked it up.
I would recommend this to a friendGREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money! WOULD HIGHLY RECCOMEND! GET YOUYRSELF ONE TODAY!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Morris! Love the enthusiasm, glad the TV delivered the value and quality you were hoping for. Appreciate the strong recommendation!
- Shiela | Pioneer Support
Outstanding value!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for the price is excellent. Roku OS is outstanding. Perfect tv for bedroom.
I would recommend this to a friendGary R
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is not hooked up as yet looking forward to it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Gary! Hope setup goes smoothly when you get around to it. Looking forward to hearing how you enjoy it once it’s up and running.
- Shiela | Pioneer Support
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and good picture for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review.
It’s great to hear the sound quality and picture performance have both impressed you, especially at this price point. We’re glad your Pioneer TV is delivering the experience you were hoping for.
Narendra | Pioneer Products
New TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is OK but not top tier. Installation was OK. But price was right!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your feedback. We’re glad to hear the setup went smoothly and that the TV offers good value for the price. We appreciate your honest thoughts on the picture quality and hope the TV continues to serve you well. If you required any help contact [email protected]. Narendra | Pioneer Products
Good tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for the price but still missing some creature comforts like other services
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the honest take, Omar! Glad you felt the price was right. And good call‑out about some features missing, helpful info for folks comparing streaming options.
- Shiela | Pioneer Support
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, decent picture and already has ROKU, winner.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review. We’re glad to hear the TV’s picture quality, value, and built‑in Roku experience are all hitting the mark for you. Enjoy your new setup! Narendra | Pioneer Products
Talk about the different pictures in the TVs befor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was it OK TV but the picture wasn’t what we wanted so we took it back and got a different type. And unfortunately, the new one that we got won’t work you’re with our Genie remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Vicki, thank you for sharing your feedback and we appreciate you taking the time to let us know about your experience. We’re sorry to hear that the picture quality didn’t meet your expectations and that the TV isn’t working with your Genie remote. Your feedback is valuable, and it helps us continue improving our products and customer experience.
Rafay | Pioneer Products
STILL WAITING FOR MY FULL REFUND BAD CUSTOMERS SE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12/27/2025 Both tvs were return back to best buy as of 1/5/2026 they have nit returned my full refund for the 2 tvs nir do they have any update messages about my refund ? BestBuy this is bad customer service business, GIVE ME MY FULL REFUND...I RETURN THE 2 TV IN ORIGINAL CONDITION , I HIGHLY DO NOT RECOMMEND THIS BUSSINESS....
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Deloise! Thank you for bringing this to our utmost attention, if you have returned both the TVs at your best buy store, it will take take up to 7-10 business days for the refund, we truly apologize for the inconvenience caused here, please do try contacting our customer care 1-888-237-8289 for further notice on this.
Riddi | Pioneer Products
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It crackles from the speakers. The very 1st night straight out the box we started experiencing this.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi, thank you for reaching out. We’re truly sorry that your Pioneer – 43" Class LED 4K UHD Smart Roku TV (Model: PN43‑R851‑26U) is experiencing speaker crackling. We understand how upsetting and disappointing this can be. You may try the troubleshooting steps in the user manual, or proceed with an exchange. Our team is here to support you and guide you toward the best resolution at 888‑287‑7658 or [email protected].
Adam| Pioneer Products
Never recieved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved it so can't review it. Best buy never replaced it either
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, we’re really sorry to hear about your experience. That’s definitely not the experience we want for our customers. For assistance please contact BestBuy at 1-888-237-8289.
Mueez | Pioneer support
- Pros mentioned:Picture quality
Very good cheap tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV so far picture quality for such a cheap price. Would recommend getting this TV if you looking for one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Cory! Happy to hear you're impressed with the picture quality for the price. Definitely a strong pick in the budget range.
- Shiela | Pioneer Support
